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North and South is set in the fictional industrial town of Milton in the North of England. Forced to leave her home in the tranquil rural south, Margaret Hale settles with her parents in Milton where she witnesses the brutal world wrought by the industrial revolution and employers and workers clashing in the first organised strikes. Sympathetic to the poor whose courage and tenacity she admires and among whom she makes friends, she clashes with John Thornton, a cotton mill manufacturer who belongs to the nouveaux riches and whose contemptuous attitude to workers Margaret despises. The novel traces both her growing understanding of the complexity of labor relations and her impact on some well-meaning mill owners, and the conflicted relationship between Margaret Hale and John Thornton.