Malaysia-based online bookstore - 15 million titles - quick local delivery with tracking number

Information

Before Purchase

 

I need books urgently. Can I get them earlier?

As far as we would like help you, it is unfortunately not possible.

  • Our fulfillment time for books labeled as "Available" is around 10 working days, barring unforeseen circumstances
  • Even when you choose self-collection, fulfillment time will still be around 7-10 working days, barring unforeseen circumstances
  • We regret that we cannot fulfill books quicker than this standard fulfillment time because we import most books on-demand
  • Expedited shipping (at additional cost) is not available
  • Please note that we do not stock unpaid books in our office
  • If you need books for important events, we suggest you purchase them at least 10-12 working days before the required date

 

Important Note

Although fulfillment time for "Available" books is usually within 7-10 working days:

  • We cannot guarantee that we can fulfill within the most optimistic estimate of 7 working days
  • To be on the safe side, you would need to assume fulfillment time of 10 working days (barring unforeseen circumstances)

 

 

What is your delivery/fulfillment time?

Fulfillment time depends on book’s current stock status

Please take note that while the estimates below are largely accurate, there are cases where actual delivery takes longer than these estimates.

 

Available
Usually fulfilled within 7-10 working days

 

Restocking
Usually fulfilled in 3-5 weeks but some Restocking titles can take longer than 5 weeks

 

Special Order
Usually fulfilled in 4-6 weeks but some Special Order titles can take longer than 6 weeks

 

Pre-Order
Usually fulfilled within 10 working days from publication date. Take note that publisher may change publication date of a pre-order title without prior notice

 

Working days are Mondays to Fridays excluding Public Holidays.

 

 

Do you deliver internationally?

We only deliver to Malaysia, excluding Sabah and Sarawak. 

Please check out:

 

 

 

How do you handle my package?

We take pride in becoming a leading bookseller in Singapore, Indonesia and Malaysia.

Our team handles your books with great care.  

 

Please refer to this page  http://opentrolley.com.my/pages/Info/How-We-Pack-Your-Books for more information.