This practical text describes the reasons human factor error management is necessary, factors triggering error, and types of errors.

• Famous airline crashes and close calls are described.
• Previously unknown crashes and close calls are also described.

This right-sized book uses personal experience, and actual cases as examples, including cases from the last decade. The book offers models for analysis of incidents or accidents. The text guides the aviation technician toward developing an error mitigation plan at both the individual and institutional level. In addition, the text describes the FAA mandated Safety Management System.
Tom Inman has been teaching Human Factors at the college level for over 20 years.