The Five Dysfunctions of a Team Workshop Team Assessment is a 38-item paper handout that is an excellent team development tool. A key component of the facilitator-lead Five Dysfunctions of a Team Workshop, the Team Assessment delivers what the name implies a team assessment rather than an individual self-assessment. It provides participants with an opportunity to begin exploring the pitfalls that are side-tracking their team. Easy to use, the Assessment is ideal for team off-sites, retreats, or a series of team development meetings. It will help teams of all types increase their cohesiveness and productivity.

The Emotional Intelligence Skills Assessment (EISA): Self is your personal instrument to understanding and increasing your emotional intelligence

Developed in partnership with MHS (the same company who brought you the EQ-i), The EISA: Self is a 50-item assessment that measures EI on 5 scales: Perceiving, Managing, Decision Making, Achieving, and Influencing.

The EISA: Self will help you better understand how emotional and social skills impact your performance and how you can strengthen your effectiveness by using these skills successfully. It will also help you:

• Discover the major components of emotional intelligence
• Recognize the behaviors and characteristics of an emotionally intelligent person
• Identify areas where you can apply emotional intelligence
• Evaluate your own emotional strengths and opportunities for growth

Build teams that move mountains!

Activity participants enjoy a simulated mountain adventure. In thisimaginary setting, they must arrive at consensus in order tosucceed, and they experience the magic of group power: synergy.Participants face fatigue, dehydration, an avalanche, and more.First, they make decisions on their own. Then, joining the group, they compare answers and attempt to agree on the best course ofaction.

Participants will:
* Listen closely to coworkers
* Recognize the benefits of soliciting opinions
* Understand the power of synergy . . . and much more!

The leader and participants will have a perfect opportunity toexamine the impact of their interpersonal behaviors on one another, on the group's effectiveness, and on the outcome of theiradventure. Every step in preparation, facilitation, and follow-upis carefully detailed in the Leader's Manual. The Activity containsthe engaging simulation--every participant will need a copy.

Leaders will watch teams develop and prosper when they arestranded in the Himalayas.

From Sharon L. Bowman, the author of the best-selling Ten-Minute Trainer, comes the dynamic new book, Training from the BACK of the Room! This innovative resource introduces 65 training strategies that are guaranteed to deliver outstanding training results no matter what the topic, group, or learning environment. Now, trainers can replace the traditional Trainers talk; learners listen paradigm with a radical new model for designing and delivering instruction: When learners talk and teach, they learn.

Unlike many formal professions, foundation grantmaking is a callingwith no training programs and little definitive literature on thelatest and best practices. Written for program officers and ofconsiderable value to grantseekers, this volume is the first andonly practical guide to making foundation grants and developingessential skills for effective and ethical grantmaking. Author JoelJ. Orosz provides:
* The history, structure, and function of foundations insociety.
* The complex role that program officers play in their day-to-dayactivities.
* Real-world advice on a myriad of tasks--from meeting withapplicants and reviewing their proposals to assisting the fundedproject and managing foundation initiatives.
* A useful overview for those new to the field, helps moreexperienced program officers to think more deeply about their work, and shares rich insights for the thousands of nonprofit leaders whopursue foundation grants.

Based on the best-selling leadership fable, The Five Dysfunctions of a Team, the new edition of this easy-to-use workbook provides participants with an opportunity to explore the pitfalls that are side-tracking their team. Beginning with a 38-item team assessment, the workbook guides participants through The Five Dysfunctions of a Team. Targeted toward managers and team-leaders, this workshop is perfect for off-sites and retreats, a series of team development meetings, and as an excellent team development tool.

Based on my work with executive teams over the past ten years, I've come to the conclusion that teamwork remains the single most untapped competitive advantage for any organization. Whether you work in a corporation, a non-profit, or a small, entrepreneurial venture, finding a way to minimize politics and confusion within your organization can lead to extraordinary improvement in morale, productivity, and results. -Patrick Lencioni

Based on the best-selling leadership fable The Five Dysfunctions of a Team, the new edition of this easy-to-use workbook provides participants with an opportunity to explore the pitfalls that are side-tracking their team. Beginning with a 38-item team assessment, the workbook guides participants through The Five Dysfunctions of a Team

• Absence of Trust
• Fear of Conflict
• Lack of Commitment
• Avoidance of Accountability
• Inattention to Results

Ideal for team off-sites and retreats or even a series of team development meetings, this workbook is an excellent team development tool. It will allow teams of all types to begin the process of increasing cohesiveness and productivity.

Praise for The Work of Leaders

The Work of Leaders is a bright gem of a book. In a crystal clear and to-the-point style, the authors make leadership instantly accessible with a memorable model, rock solid fundamentals, original research, compelling stories, and highly practical tips for putting the principles to immediate use. There are invaluable lessons on every page, and you'll enjoy discovering each one. We highly recommend The Work of Leaders to anyone who aspires to make extraordinary things happen in organizations.
--JIM KOUZES & BARRY POSNER, authors of the bestselling The Leadership Challenge^(R)

Clear, distinctive, intuitive, and deeply researched, The Work of Leaders gives every reader not only several 'a-ha ' moments, but smart, meaningful suggestions for changing the way we all lead.
--ELAINE BIECH, author of The Business of Consulting

The authors have indeed done their homework Their combined expertise and engaging writing gives their readers a one-stop shop for understanding and improving the way we lead. Bravo
--BEVERLY KAYE, coauthor of Love 'Em or Lose 'Em

The Work of Leaders shows you how to create a thriving organization by setting a vision and then collaborating with your people to guide your company to success. It is the strategic tool you need to move your business forward, with imaginative writing and a practical approach you can use right away.
--TOM MCKEE, CEO, The Ken Blanchard Companies

Anyone who is in a leadership position or is responsible for evaluating leaders should make this book a must-read. Collectively, the book's authors are unique in their knowledge, background and ability, which is what distinguishes this great piece of work from others of its kind.
--SIDNEY FELTENSTEIN, former CEO, Yorkshire Global Restaurants

When the first edition of Masterful Coaching was published, it quickly became the standard resource for anyone who was a coach, considering becoming a coach, or curious about being an extraordinary coach. In this completely revised third edition of his groundbreaking book, Hargrove presents his profound insights into the journey to of becoming a masterful coach along with guiding ideas, tools, and methods.

This new edition of the original text reveals how Nathaniel Branden's landmark book broke the rules of conventional behavioral theory and promulgated his revolutionary ideas on the critical role that self-esteem plays in living a healthy, fulfilling life. The book offers an in-depth exploration of the need for self-esteem, the nature of that need, the conditions of fulfillment, and how self-esteem (or lack of it) affects our values, responses, and goals. Branden also debunks the misguided notion that self-esteem is a feel-good phenomenon and shows instead how self-esteem, rationality, perseverance, self-responsibility, and personal integrity are all intimately related.

The Practice of Professional Coaching

Change is the life-blood of consulting just as organizations endure only through successful change. The reality of this mutual need lies at the heart of what consulting is all about. Consultants solve problems created by the powerful forces of change in an organization's environment and in so doing, create change themselves.

The Practice of Professional Consulting is a comprehensive examination of what has been called the world's newest profession. In this practical resource Edward Verlander offers an overview of the industry and includes the most useful processes, tools, and skills used by successful consultants to produce solutions for their clients. The book also reveals why consulting is a growing and attractive career option.

The best practices used by leading consulting firms are included in the book as well as the capabilities skillful consultant use in each stage of engagement. Verlander also recommends ways to ensure a consultant can solve a client's problems in a systematic, professional way. At the very heart of the book is the emphasis he puts on what is needed to become a truly trusted consultant.

Filled with a wealth of must-have information from a wide range of consulting professionals, the book includes: a model of the consulting cycle; a diagnostic instrument for assessing consulting roles; ideas of how to develop political intelligence to navigate client organizations; tools for managing consulting meetings, risk assessment, and skills transfer; techniques in communications, emotional intelligence, presentations, and listening; and much more.

Written for anyone wishing to start a consulting business, new employees at established consulting firms, facilitators of consulting training programs, and faculty at business schools, this important resource provides an easy way to understand the stages, roles, and tasks of consulting found in any type of consulting and it provides simple and easy-to-use techniques and templates for implementation.

The workbook that helps participants transform themselves into Reality-Based Leaders

Based on Cy Wakeman's popular book Reality Based Leadership, the Reality Based Leadership Workshop conveys her candid, humorous approach to organizational dynamics. The Reality Based Leadership model challenges traditional practices and conventional wisdoms in leadership and focuses on Five Core Competencies: reality based thinking organizational alignment capitalizing on change driving results accountability. This Workbook provides exercises and information that walks participants through the stages of the workshop and imbues them with the values and techniques for being reality-based leaders.

• Companion to the Reality-Based Leadership Workshop
• Helps participants understand the principles of Reality-Based Leadership and focus on Five Core Competencies: reality based thinking, organizational alignment, capitalizing on change, driving results, and accountability
• Conveys strategies for bolstering one's ability to lead grounded in reality
• Enables participants to develop an action plan for leveraging leadership efforts to create an environment of peace, sanity, and results in the workplace

As a result of the sessions, and the guidance offered by the Participant Workbook, leaders will return to their workplaces equipped with a facts-based, confident approach, able to free themselves from the frustrations they face at work and transform themselves into a Reality-Based Leader, with the ability to liberate and inspire others.

Are your employees qualified?

Looking for qualified people to do competent work? How do you ensure that the people you hire can do the job right? An ever-increasing number of organizations are asking the same questions.

Certification planning is the answer and Performance-Based Certification is the key. This is the only book on the market that addresses the growing need to monitor the qualifications of employees. You'll be able to quickly customize the certification tests and other job aids provided on the accompanying disk.

Create a certification program within your organization to:

• Instill confidence that employees, members, or suppliers are qualified to meet the needs of your customers
• Ensure that your workforce is trained and competent to their job
• Make your hiring process more cost effective and legally defendable
• Recognize competence and consistency of your employees

Once you've identified the need for a certification program, what's the next step? All of the answers are here

If your students enjoy solving mysteries, they'll love the activities in Science Sleuths. Forensic science is an ideal vehicle for teaching the nature of science as well as basic science concepts. Besides teaching students to think like scientists, forensic science activities also help them understand, master, and apply science concepts. In addition, forensic science relies heavily on science process skills, manipulative skills, laboratory skills, and interpersonal skills, all emphasized by the National Science Education Standards.

PRAISE FOR COACHING FOR LEADERSHIP

What a resource In Coaching for Leadership, the world's best coaches come together to present an advanced tutorial on the art of coaching. Anyone interested in becoming an executive coach, either as an individual practice or within his or her organization, must immediately buy and read this essential hands-on guide
--Sally Helgesen, author The Female Vision and The Web of Inclusion

This exceptional book is a must read for individuals at all levels of organization. Coaches, HR managers, and executives hoping to become coaches will benefit greatly from the concepts, practices, and techniques brought to light in Coaching for Leadership.
--Vijay Govindarajan, professor at Tuck School of Business at Dartmouth; best-selling author of The Other Side of Innovation: Solving the Execution Challenge

This book is very important and valuable for executives who are reaching retirement and moving into another important area of contribution: coaching others to become effective executives. It is no less significant for corporate HR executives who are increasingly called upon to manage coaching interventions on behalf of their companies' leaders.
--D. Quinn Mills, professor, Harvard Business School

Coaching for Leadership explores powerful new ways to motivate your entire organization. Individuals at every level of the company will benefit from the concepts in this book.
--Ken Blanchard, author, Leading at a Higher Level and The One-Minute Manager

A comprehensive guide to using strategic HR methods to increase company performance. This book explains what strategic human resources means, how it differs from other HR activities, and why it is critical to business performance. It walks through key questions for designing, deploying and integrating different strategic HR processes including staffing, performance management, compensation, succession management, and development. The book also addresses the role of technology in strategic HR, and discusses how to get companies to support, adopt, and maintain effective strategic HR processes. The book includes dozens of illustrative examples of effective and ineffective strategic HR using stories drawn from a range of companies and industries.

Chemical process quantitative risk analysis (CPQRA) as applied to the CPI was first fully described in the first edition of this CCPS Guidelines book. This second edition is packed with information reflecting advances in this evolving methodology, and includes worked examples on a CD-ROM. CPQRA is used to identify incident scenarios and evaluate their risk by defining the probability of failure, the various consequences and the potential impact of those consequences. It is an invaluable methodology to evaluate these when qualitative analysis cannot provide adequate understanding and when more information is needed for risk management. This technique provides a means to evaluate acute hazards and alternative risk reduction strategies, and identify areas for cost-effective risk reduction. There are no simple answers when complex issues are concerned, but CPQRA2 offers a cogent, well-illustrated guide to applying these risk-analysis techniques, particularly to risk control studies.

Special Details: Includes CD-ROM with example problems worked using Excel and Quattro Pro. For use with Windows 95, 98, and NT.

In this compelling book, the authors present an innovative therapeutic model for understanding and treating adults from emotionally abusive or neglectful families? families the authors call narcissistic. Narcissistic families have a parental system that is, for whatever reason (job stress, alcoholism, drug abuse, mental illness, physical disability, lack of parenting skills, self-centered immaturity), primarily involved in getting its own needs met. The children in such narcissistic family systems try to earn love, attention and approval by satisfying their parents' needs, thus never developing the ability to recognize their own needs or create strategies for getting them met. By outlining the theoretical framework of their model and using dozens of illustrative clinical examples, the authors clearly illuminate specific practice guidelines for treating these individuals.

Stephanie Donaldson-Pressman is a therapist, consultant, and trainer. She is known for her work with dysfunctional families, particularly with survivors of incest. Robert M. Pressman is the editor-in-chief and president of the Joint Commission for the Development of the Treatment and Statistical Manual for Behavioral and Mental Disorders.

Discover more than one hundred of Sharon Bowman's training-room-proven exercises and activities -- many derived from the high-impact strategies of NLP and Accelerated Learning -- and reduce delivery time, increase retention and improve knowledge and skill transfer. These back-pocket activities are easy, quick, topic-related, and fun, and you can draw on with a minimum of preparation.

The Ten-Minute Trainer features a variety of exercises, ranging from one to ten minutes in length, and provides content-specific exercises as well as activities for transitioning between topics and gauging understanding. You'll find a useful answer section that explains the brain research behind the book and a special section on learning styles that ties in with the philosophy of learn it fast and make it last.

Order your copy of this effective resource today!

Scenario-Based e-Learning

Scenario-Based e-Learning offers a new instructional design approach that can accelerate expertise, build critical thinking skills, and promote transfer of learning. This book focuses on the what, when, and how of scenario-based e-learning for workforce learning. Throughout the book, Clark defines and demystifies scenario-based e-learning by offering a practical design model illustrated with examples from veterinary science, automotive troubleshooting, sales and loan analysis among other industries. Filled with helpful guidelines and a wealth of illustrative screen shots, this book offers you the information needed to:

• Identify the benefits of a SBeL design for learners and learning outcomes
• Determine when SBeL might be appropriate for your needs
• Identify specific outcomes of SBeL relevant to common organizational goals
• Classify specific instructional goals into one or more learning domains
• Apply a design model to present content in a task-centered context
• Evaluate outcomes from SBeL lessons
• Identify tacit expert knowledge using cognitive task analysis techniques
• Make a business case for SBeL in your organization

Praise for Scenario-Based e-Learning

Clark has done it again--with her uncanny ability to make complex ideas accessible to practitioners, the guidelines in this book provide an important resource for you to build your own online, problem-centered instructional strategies.

--M. David Merrill, professor emeritus at Utah State University; author, First Principles of Instruction

Clark's wonderful book provides a solid explanation of the how, what, and why of scenario-based e-learning. The tools, techniques, and resources in this book provide a roadmap for creating engaging, informative scenarios that lead to tangible, measurable learning outcomes. If you want to design more engaging e-learning, you need to read this book.

--Karl M. Kapp, Professor of Instructional Technology, Bloomsburg University; author, The Gamification of Learning and Instruction