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The how-to guide for transformative leadership
Every employee, at every level, wants to feel seen, heard, and respected. If we don't feel safe, we can't be our best selves or do our most creative work. This is why leaders must ensure psychological safety for everyone in their team. Whether you're a manager, CEO, or entrepreneur, The Psychological Safety Playbook is the guide you need to lead your team to the highest levels of performance and innovation.
The Psychological Safety Playbook invites you to explore twenty-five specific actions that will create more psychological safety in your workplace. These are all moves that every leader can adopt and practice. Each move features a description of why to try it, instructions on how to do it, and a nutshell summary. You can start anywhere in the playbook-all the plays and moves are self-contained!
Written by Karolin Helbig, a highly respected executive mindset coach with a doctorate in human genetics and extensive consulting experience, and Minette Norman, a sought-after leadership consultant with thirty years of experience in the tech sector, The Psychological Safety Playbook is the essential guide for leaders who are committed to fostering psychological safety in their teams.
In their combined years of business and applied practice, the authors have continually observed how creating a high-performing, innovative workforce starts with building a foundation of respect and shared humanity. When we hold back our true thoughts because we're afraid of the consequences, everyone misses out. By contrast, when we can ask a naïve question, propose a wild idea, or share our honest emotions-that's when psychological safety fuels team performance.
Holding space is the practice of compassionately witnessing, accepting, and supporting someone without judgement, while retaining your boundaries and sense of self.
The ability to hold space for yourself and for others has never been more urgent. Faced with global issues of climate change, political unrest, violence, and economic crises, more citizens of the world are experiencing disconnection, grief, and a deep sense of loneliness than at any other time. But, with the right tools, you and your circle can become part of the solution. In this profound book, facilitator and speaker Heather Plett empowers you with constructive, actionable practices for transforming conflict, building boundaries, and increasing sovereignty in your own life--and the lives of those closest to you. You'll learn:
Help your loved one drink less, reduce your stress, save your relationship
In a world that glorifies alcohol--from signature cocktails to craft beer--helping a loved one with a drinking problem feels like a losing battle. You've begged, bargained, and demanded they stop, only to see consumption ramp up and your relationship break down. This approach enforces a vicious cycle of confrontation, shame, and more drinking. Author and filmmaker Maureen Palmer has been there, and she's found a better way. In You Don't Have to Quit, Palmer shifts the conventional abstinence-only mindset to one that encourages positive change and harm reduction. She interviews world experts who've created successful tools, techniques, and resources to help reduce or stop drinking entirely. Her twenty practical, science-backed strategies operationalize compassion and empathy--and healthy boundaries--to help your loved one drink less. With refreshing candor, Palmer shares her hard-won experience to debunk powerful myths that breed shame and secrecy and lead to relationship-killing conflict. This is the road map out of combat into collaboration and reduced consumption: harm reduction for the relationship too. Whether drinking less is a shared goal, or you want to influence your loved one in that direction, this book shows you how.
Your Entire Marketing Strategy on One Page
To build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn't get done. In The 1-Page Marketing Plan, serial entrepreneur and rebellious marketer Allan Dib reveals a marketing implementation breakthrough that makes creating a marketing plan simple and fast. It's literally a single page, divided up into nine squares. With it, you'll be able to map out your own sophisticated marketing plan and go from zero to marketing hero. Whether you're just starting out or are an experienced entrepreneur, The 1-Page Marketing Plan is the easiest and fastest way to create a marketing plan that will propel your business growth. In this groundbreaking new book you'll discover:
Hi there, it's Michael, the author. You might know my previous book, The Coaching Habit. It was an unexpected bestseller: more than 700,000 copies sold so far, 1,000+ 5-star reviews on Amazon (my favourite: I have plodded through many books that wish they could be this book), a Wall Street Journal bestseller, and used by people and organizations around the world.
So I've been sweating on the follow-up. The pressure! The anticipation! But here it is, and I think you're going to like it. If The Coaching Habit says, here are the seven essential questions to be more coach-like, The Advice Trap is about getting to grips with how to actually change your behaviour so you stay curious a little bit longer. It sounds like it should be easy, but it's not. You have to tame your Advice Monster, that part of you that jumps in to offer up ideas, opinions, suggestions and advice. And it's taming your Advice Monster that's at the heart of this book. But there are also some specific coaching strategies, particularly on how to focus on what matters most. There are tools to make your conversations, coaching and otherwise, irresistible. There are even resources beyond the book itself, including a one-year, free leadership program from a 52-person faculty of cool, diverse, and provocative thinkers. In 2019, I was named the #1 Thought Leader in Coaching, and was short-listed for the coaching award by Thinkers50, the Oscars of Management. My work's been featured in journals such as HBR, Fast Company, Forbes, and Inc., and my company, Box of Crayons, has trained more than 100,000 people just like you in the tools and mindset required for this essential leadership behaviour: being more coach-like. You'll get all of that wisdom and experience when you read The Advice Trap. I'm pretty sure you'll find it a great investment of your money and time. (And, by the way, thank you in advance for buying it. I'm thrilled to know the book is going out into the world.)
Step up, get tough, and commit to your decision to lead
The Leadership Contract provides the manual that leaders around the world need to step up and make the decision to lead. This edition has been updated, featuring new insights to help you chart your own path to build strong leadership accountability at a personal and organizational level.
Great leadership doesn't happen by accident, but it is the only differentiator between an organization's success and failure, and it has been entrusted to you. In this inspiring book, Dr. Vince Molinaro-bestselling author, dynamic speaker, strategic advisor, and global executive- shows you how you can implement strategy while inspiring peak performance, nurturing top talent, managing complexity, creating value, conquering uncertainty, and yes, developing new leaders. The Leadership Contract provides a proven and practical framework used by companies and leaders around the world. Join them and take your leadership to the next level.
GLOBE & MAIL NATIONAL BESTSELLER
A well-presented consideration of a generations-long problem in education. Kirkus Reviews An invaluable resource for educators looking to actively participate in reshaping education to include historically silenced voices in the classroom. Re-Storying Education is a process of dismantling old narratives taught in education and rebuilding new narratives that include all the voices that have created this place known as Canada today. This vital and timely book outlines how colonialism has shaped both the country and the public school system. Re-Storying Education uses an Indigenous lens, offering ways to put Indigenous education, history, and pedagogy into practice. It invites readers into an open dialogue in the pursuit of a more inclusive and just educational landscape. Drawing from her own experiences as an Indigenous student, educator, and administrator, in public and band-operated school systems, Indigenous academic Carolyn Roberts offers a deep understanding of how to support educators with Indigenous education and to create a nurturing and inclusive environment for all students. Re-Storying Education brings wider perspectives, connections to the land and the people of this land, and a deeper understanding of how relationships to these can change the educational experience for all students. Re-Storying Education contains valuable lesson and assessment ideas, fostering the development of a critical lens in education. Roberts offers questions for self-reflection, suggestions for professional action, recommended resources for further learning, personal stories and anecdotes, insights from her own decolonizing teaching practices, and playlists that reflect the spirit of the work and that uplift Indigenous voices. This is a must-have resource for all educators and change-makers in education today!
#1 National Bestseller
Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.
Since its creation in 1876, the Indian Act has shaped, controlled, and constrained the lives and opportunities of Indigenous Peoples, and is at the root of many enduring stereotypes. Bob Joseph's book comes at a key time in the reconciliation process, when awareness from both Indigenous and non-Indigenous communities is at a crescendo. Joseph explains how Indigenous Peoples can step out from under the Indian Act and return to self-government, self-determination, and self-reliance--and why doing so would result in a better country for every Canadian. He dissects the complex issues around truth and reconciliation, and clearly demonstrates why learning about the Indian Act's cruel, enduring legacy is essential for the country to move toward true reconciliation.
Your happiness and your success depend on your working relationships
The people you manage. How well you work with your boss. The way collaboration happens with colleagues and peers. How you connect with important prospects and key clients. But the hard truth is this: most of us leave the health and fate of these relationships to chance. We say Hi, exchange pleasantries ... and hope for the best. But every relationship becomes suboptimal at some point, whether it's a good one that goes off the rails or one that was poor from the start. Mostly we are resigned to the fact that this is what happens: relationships always get a little broken, or a little stale, or a little worse. C'est la vie, c'est la guerre. Carry on. But it doesn't have to be like this. Every working relationship can be better. This book shows you how to build the best possible relationship. One conversation. Five questions. Detailed guidance on how to prepare and set the relationship up for success. Key insights on how to maintain the relationship so that it will continue to thrive.
If you want to be heard, you need to know how to listen?
Communication isn't all about what you say. It's about what you hear, what you notice, and how you respond. In short: it's about how you listen. And despite leaders spending eighty-three percent of their day listening, only two percent of them have ever been trained in how to listen effectively? At a time when we are more technologically linked than ever, our conversations have never been more distracted and disconnected--because most don't know how to truly listen? The result? You constantly fight to be heard over all the noise and distraction. You feel frustrated, confused, ignored, and feel like no one is paying attention. You are drained and tired of repeating yourself. Work conversations take longer than necessary because most people only listen to fourteen percent of what the speaker thinks and means. In How to Listen, Oscar Trimboli, host of the Apple-award-winning podcast Deep Listening, shows you how to unlock your listening superpowers. Trimboli shares practical and pragmatic insights to help you notice when you aren't listening--and what to do about it? When you understand the art and science of listening, you'll master the missing half of communication--and create a more powerful impact in your workplace and beyond.
Sell your tech (without getting technical).
B2B tech marketing is confusing buyers with technical jargon and drowning them in meaningless buzzwords that leave them overwhelmed (and not all that interested in buying). When everyone's using the same tired lingo, how do you cut through the noise and show buyers your value? You get punchy.
In Make It Punchy, tech messaging expert Emma Stratton shows you how and why you need to leave all the jargon behind. How to get real with buyers about why your technology matters to them. How to use language that resonates on a human level. And how to move away from how the tech works and shift buyers' minds to how it can solve their problems.
This practical guide is full of helpful frameworks and real-world examples that break down the process of B2B messaging step by step-from the first strategy session to writing to implementation. Emma leads you through exercises that help you understand your customers, engage your creativity, and get your team involved. She shows you how to break down your messaging into a clear, concise format that works for everything from a single product launch to a large-scale initiative.
With Make It Punchy, you'll get proven techniques to share a simple, concise story about your tech solution with buyers-and finally stand out from the competition.
Children are more anxious, aggressive, and shut down than ever.
Faced with this epidemic of emotional health crises and behavioural problems, teachers are asking themselves what went wrong. Why have we lost our students? More importantly: How can we get them back? Hannah Beach, a celebrated educator and specialist in the field of emotional health, and Tamara Neufeld Strijack, clinical counsellor and academic dean of the acclaimed Neufeld Institute, provide a thoughtful guide to restoring the student-teacher relationship and creating the conditions for change. Reclaiming Our Students empowers teachers with relationship-based strategies to restore their leadership role and build emotional safety and inclusion in the classroom.. You'll learn:
2024 Porchlight Business Book Awards Longlist
In a world where content is everywhere, consumer attention is a valuable commodity. Every marketer, creator, and communication professional is vying to get eyes on their brand. But the old marketing techniques--paying for ad space and trying to pop up on the right platforms--aren't cutting it to get the attention you require to grow your business. If this sounds familiar, you need to shake up your process and start earning the attention you're asking for. In Earn It, entrepreneur and innovator Steve Pratt delivers his forward-thinking approach with passion and humour to help you see why your marketing strategy needs to be as unique as your business. Drawing on his own expertise as well as insights from other leading experts in creativity, marketing, and media, Steve outlines the reasons you need to abandon the status-quo and get creative. He warns that there is no shortcut and no hack, but if you're ready to do the work and find the sweet spot between your Commitment and Creative Bravery then your audience is waiting. The strategies in this book may surprise you. The thinking and the techniques are unconventional. But if you embrace them, you will change the way you market your brand and your business, creating value for your consumers and reaping the benefits.
Your indispensable guide for coaching mastery.
Language is a powerful tool that can unite, engage, and move people to action. It's all in what you choose to say, and how you say it. In this practical, accessible guide to having more powerful conversations, leading evidence-based coaching expert Haesun Moon offers a set of powerful words or phrases--one for every letter of the alphabet--to help you move others toward greater purpose and accomplishment. Based on her extensive research with the University of Toronto and Harvard Medical School, Moon shows you how to apply each of these concepts to transform the way you relate to others and empower them to strive for and achieve better outcomes. Each entry includes an inspiring real-life example, and reflection questions to help you put it into action in your own life and in the lives of people around you. Whether you're a leader in business, education, healthcare, the public or non-profit sector--or even in your family--the ability to coach others and support them in achieving their goals is an integral skill one of the most important skills you can master. A guide to return to again and again, Coaching A-Z is an indispensable tool for anyone seeking to master the art of coaching and leadership.
Lead with compassion without compromising high performance or financial success.
We have entered a new world of work. It's a world where successful leaders embrace a human-centric approach, prioritizing the mental health and personal responsibilities of their employees alongside their professional ones. However, post-pandemic, a dark side to the empathetic workplace has emerged and many well-intentioned business leaders are struggling to keep both productivity and morale high. In The Empathy Dilemma, author, speaker, and empathy advocate, Maria Ross, explores the difficulties organizational leaders are having, and the solutions they need to get back on track. Drawing on her decades of experience, thorough research, and extensive interviews, Ross goes back to the basics of what empathy is, and what it isn't. She details where leaders are going wrong and how to navigate complicating factors such as generational mindsets, philosophical differences, and diverse life experiences while still getting the job done. By utilizing the five pillars of effective empathetic leadership: self-awareness, self-care, clarity, decisiveness, and joy, leaders will discover actionable tactics to create the firm foundation, that enables compassion to co-exist with high-performance. And by bringing this all into focus, Ross emphasizes the fact that empathy is a two-way street that involves mutual respect and trust between all involved parties. Written as a follow-up to her book The Empathy Edge, The Empathy Dilemma looks at the compassionate leader through a post-pandemic lens. It is the guide every leader needs in order to prioritize performance and protect mental health so that both their organization and their teams come out on top.
Embrace resilience and illuminate your path to success.
Because we don't understand that setbacks are part of the path to greatness, we undermine ourselves on the way to achieving our ultimate goals. What if there was a way to turn those setbacks into comebacks? Mandy Gill empowers you with the mindset and tools to thrive in adversity. Packed with inspiring stories and practical advice, she offers this book as the ultimate guide to fuel your focus and shift struggles to successes-no matter what goal you're pursuing.
Mandy Gill, a renowned athlete, entrepreneur, and behavior change expert, shares her unique insights into why resetting with resilience equips each of us to navigate and overcome challenges not just in this moment, but for sustained long-term growth. In this book, Mandy gives you the roadmap to persevere and confront the inevitable hard moments-when there is doubt and the desire to quit-and provides strategies to overcome lack of motivation and to find willpower. Acting tough is not the same as being tough. Mandy presents you with a concrete strategy, backed with empirical evidence from the app she founded, Hooked on Healthy Habits, and shares real-life anecdotes, case studies, and exercises propelling you toward your goals.
Reset with Resilience is a transformative breakthrough for anyone confronting obstacles and striving for greatness. Full of accessible and actionable insights, this book is a system for life that you can apply to any challenge-to see through and attain your highest ambitions.
Everything you need to achieve your dream of living in community.
Now is the time for community led housing. Modern ways of living can leave us feeling alone in our homes and isolated from key resources. Cohousing balances independence and privacy with collaboration and togetherness to cultivate a thriving community. In cohousing spaces, neighbours know one another, and everyone works together to build and sustain a better future.
When cohousing experts Ronaye Matthew and Margaret Critchlow realized the vast demand for their development services, they knew they had to open the door-to everyone. In this in-depth guide, Matthew and Critchlow share their decades of experience on the ground and in the field. They outline the entire development process and break it down into accessible goals and informed takeaways for anyone interested in a collaborative approach to housing.
With their expertise, you'll be prepared to navigate financial and legal structures, to work with your local municipalities and key professionals, and to transition smoothly from the development phase to living in the community. Including a detailed appendix with case studies of past projects and more, Community Led Housing is the must-read handbook that gives everyone with dreams of creating their own community the tools they need to succeed.
Reimagine the traditional idea of retirement and discover how to create a working life you love.
We've been told that traditional retirement is the ultimate goal, that life will be better in the future than it is now. We've bought into this idea so thoroughly that we continue doing work we don't enjoy right now for the promise of better days once we retire. In Let's Retire Retirement, financial advisor Derek Coburn challenges the traditional concept of retirement and offers a compelling vision for a more fulfilling life. He explores the origins of retirement, debunking outdated myths and presenting a new approach that aligns with modern realities. Through relatable anecdotes and thought-provoking insights, he guides readers to rethink their long-term goals and embrace a life of continuous growth and satisfaction. Let's Retire Retirement is more than just a guide--it's a manifesto for living a balanced, joyful life without the constraints of a traditional retirement plan.
We speak in we. A journey towards racial healing and the relationships that set us free.
Addressing the leaders of today and tomorrow, An Other World alternates between heart-wrenching but hopeful letters to Hanif Fazal's daughter Amina, reflections on Fazal's formative life experiences and lessons on identity, Black and Brown relationships, and a unique type of freedom that could be available to all of us. In this moving blend of social commentary and memoir with a call to action, Fazal--co-founder of the Center for Equity and Inclusion--documents his journey towards Black and Brown joy, freedom, and belonging. This timely book traces Fazal's relationships with Black and Brown family members, professional colleagues, and close friends as they attempt to thrive at home, school, and work in the all-consuming whiteness of Portland, Oregon, and the broader United States landscape. Fazal's youth involved a constant experience as the other in an all-white school system, breakdowns in family, and feeling split between his Mexican and Indian heritages. He went on to create programs that offered healing and belonging to BIPOC youth in schools and to BIPOC adults in the workplace. In An Other World, Fazal pinpoints how educational and professional diversity frameworks often perform surface-level inclusion but refuse to invest fully in the complex realities of their BIPOC learners and employees. He also stares down the myth of making it and invites BIPOC communities to reflect and redefine success on their own terms.