Accelerate your organization to win in the marketplace.
How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations.This is the kind of foresight that CEOs, CFOs, and CIOs desperately need if their company is going to survive in this new software-centric world. Anyone that doesn't read this book will be replaced by someone that has. --Thomas A. Limoncelli, coauthor of The Practice of Cloud System Administration
This book will help executives and business leaders focus on the key strategies of high performance teams to effectively address the needs of today and the evolving landscape of tomorrow. --Barry O'Reilly, author of Unlearn and Lean Enterprise
Companion book Remote Team Interactions Workbook now available!
Effective software teams are essential for any organization to deliver value continuously and sustainably. But how do you build the best team organization for your specific goals, culture, and needs?
Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns. It is a model that treats teams as the fundamental means of delivery, where team structures and communication pathways are able to evolve with technological and organizational maturity.
In Team Topologies, IT consultants Matthew Skelton and Manuel Pais share secrets of successful team patterns and interactions to help readers choose and evolve the right team patterns for their organization, making sure to keep the software healthy and optimize value streams.
Team Topologies is a major step forward in organizational design for software, presenting a well-defined way for teams to interact and interrelate that helps make the resulting software architecture clearer and more sustainable, turning inter-team problems into valuable signals for the self-steering organization.
This award-winning and bestselling business handbook for digital transformation is now fully updated and expanded with the latest research and new case studies!
[The DevOps Handbook] remains a must-read for any organization seeking to scale up its IT capability and expand DevOps practices across multiple departments or lines of business. --Mike Perrow, TechBeacon
For years, The DevOps Handbook has been the definitive guide for taking the successes laid out in the bestselling The Phoenix Project and applying them in any organization. Now, with this fully updated and expanded edition, it's time to take DevOps out of the IT department and apply it across the full business.
Technology is now at the core of every company, no matter the business model or product. The theories and practices laid out in The DevOps Handbook are tools to be used by anyone from across the organization to create joy and succeed in the marketplace.
The second edition features 15 new case studies, including stories from Adidas, American Airlines, Fannie Mae, Target, and the US Air Force. In addition, renowned researcher and coauthor of Accelerate, Dr. Nicole Forsgren, provides her insights through new and updated material and research. With over 100 pages of new content throughout the book, this expanded edition is a must read for anyone who works with technology.
[The DevOps Handbook is] a practical roadmap to improving IT in any organization. It's also the most valuable book on software development I've read in the past 10 years. --Adam Hawkins, software developer and host of the podcast SmallBatches
Elegant and simple. It's a teacher's best companion--a lesson plan for teaching the theory of performance. --Adm. John Richardson (ret.), from his foreword to the book
This book is a must-read that deeply informs leaders on how to create great systems for outstanding performance and to win. --Jeffrey K. Liker, PhD, author of The Toyota Way, 2nd edition
A 2024 Eric Hoffer Book Award Finalist and Shortlisted for the 2024 Business Book Award.
Forget vision, grit, or culture. Wiring the Winning Organization reveals the hidden circuitry that drives organizational excellence.
Drawing on decades of meticulous research of high-performing organizations and cross-population surveys of tens of thousands of employees, award-winning authors Gene Kim and Dr. Steven J. Spear introduce a groundbreaking new theory of organizational management. Organizations win by using three mechanisms to slowify, simplify, and amplify, which systematically moves problem-solving from high-risk danger zones to low-risk winning zones.
Wiring the Winning Organization shines an investigative light on some of the most famous organizations, including Toyota, Amazon, Apple, and NASA, revealing how leaders create the social wiring that enables exceptional results.
This is not feel-good inspiration or armchair philosophy but a data-driven prescriptive playbook for creating excellence grounded in real-world results and proven theory. This is the rare business book that delivers concrete tools--not platitudes--to convert mediocrity into mastery.
All organizations, large and small, public and private, are overwhelmed by complexity, multiple priorities, conflicting goals, shifting landscapes, and constrained resources. Kim and Spear lay out an amazing vision of the social circuitry for organizations to not only handle this but thrive while doing so. --Phil Venables, Chief Information Security Officer, Google Cloud; former Board Director, Goldman Sachs Bank
This book clearly teaches you how to rewire your organization to move with focused, sustained urgency and win! --Courtney Kissler, SVP Customer and Retail Technology, Starbucks
In a world where complexity is the norm, Kim and Spear provide the essential guide for those in need of a compass for the maze of today's business environment. --David Silverman, CEO of CrossLead, co-author of Team of Teams
In the new remote-first and hybrid workplace, many organizations are struggling to catch up with new tooling and ways of working. Many are discovering for the first time that the physical office was covering up poorly defined teams and poorly defined areas of focus, threatening their DevOps transformation efforts and the overall health and success of their business.
Matthew Skelton and Manuel Pais, coauthors of the highly successful Team Topologies, provide proven patterns for a successful remote-first approach to teams. Using simple tools for dependency tracking and patterns from Team Topologies, such as the Team API, organizations will find that well-defined team interactions are key to effective IT delivery in the remote-first world.
This workbook explores several aspects of team-first remote work, including:
How the new remote-first world is highlighting existing poor team interactions within organizations.
Why organizations should use the Team API pattern to define and communicate the focus of teams.
How organizations can track and remove team-level dependencies.
How and why organizations should design inter-team communications consciously.
How and why organizations can use the three team interaction modes from Team Topologies (collaboration, x-as-a-service, and facilitating) to help.
The ideas and patterns presented here will help your organization become more effective with a team-based, remote-first approach to building and running software systems.
A Wall Street Journal Bestseller!
In The Unicorn Project, we follow Maxine, a senior lead developer and architect, as she is exiled to the Phoenix Project, to the horror of her friends and colleagues, as punishment for contributing to a payroll outage. She tries to survive in what feels like a heartless and uncaring bureaucracy and to work within a system where no one can get anything done without endless committees, paperwork, and approvals.The Age of Software is here, and another mass extinction event looms--this is a story about rebel developers and business leaders working together, racing against time to innovate, survive, and thrive in a time of unprecedented uncertainty...and opportunity.
Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in ninety days or else Bill's entire department will be outsourced.
Adapted from the acclaimed bestselling book, The Phoenix Project Graphic Novel Volume 1 introduces readers to a stalwart cast of characters as they are challenged by the four types of work that impact complex workflows.
If you want to get rid of obsolete practices and succeed with the new digital, read this book. --Carlota Perez, author of Technological Revolutions and Financial Capital
Mik provides a great articulation of the importance of focussing on the work not the workers, on the value stream network, and on lessons learned on what to avoid. --Jon Smart, author of Sooner Safer Happier
A major contribution to the theory of management in the age of software. --Carliss Baldwin, co-author of Design Rules, Volume 1: The Power of Modularity
In the Age of Software, will your business dominate and maintain relevance--or will it become a digital relic?
As tech giants and startups disrupt every market, those who master large-scale software delivery will define the economic landscape of the 21st century, just as the masters of mass production defined the landscape in the 20th. Unfortunately, business and technology leaders are woefully ill-equipped to solve the problems posed by digital transformation. At the current rate of disruption, half of S&P 500 companies will be replaced in the next ten years. A new approach is needed.
In Project to Product, Value Stream Network pioneer and technology business leader Dr. Mik Kersten introduces the Flow Framework--a new way of seeing, measuring, and managing software delivery. The Flow Framework will enable your company's evolution from project-oriented dinosaur to product-centric innovator that thrives in the Age of Software. If you're driving your organization's transformation at any level, this is the book for you.
[Project to Product] that gives technology leaders a framework to enable the change necessary for companies to remain relevant. --Dominica DeGrandis, author of Making Work Visible
Flow Engineering is an 'actionable textbook' for product teams seeking to define value, build clarity, and enable flow....[Flow Engineering] serves as the glue to interconnect target outcomes, current and future value streams, and a set of actions to go from a sub-optimal current state to a desirable future state. With this book, you not only get a map but also a compass!
--Manjunath Bhat, VP Analyst for Software Engineering, Gartner
Tired of misalignment, friction, and stalled workflow? Flow Engineering is a practical guide to using value stream mapping techniques to align teams, unlock innovation, and optimize performance.
Based on foundations from Value Stream Mapping, cybernetics, and the Toyota Production System, Flow Engineering's lightweight and iterative practices build the value, clarity, and flow required for effective collaboration and collective action. Written by Value Stream Mapping experts Steve Pereira and Andrew Davis, Flow Engineering provides a step-by-step guide for running fast-paced mapping workshops that rapidly build shared understanding.
Using five key maps to facilitate collaborative flow conversations, Pereira and Davis show how teams can surface tangled process dependencies, conflicting priorities, and unspoken assumptions that grind progress to a halt. The result? A clear roadmap owned by the people doing the work to accelerate innovation cycles, optimize workflows, and achieve more effective coordination.
Applicable across any industry, Flow Engineering's techniques have helped leading organizations improve critical workflows like customer onboarding, product development, and hiring.
It's time to stop trying one-size-fits-all frameworks to find value, clarity, and flow to improve culture and performance. Flow Engineering meets your organization where it's at and shows you how to move it where it needs to go.
As a CTO grappling with the challenges of managing diverse teams in a fast-paced tech environment, Flow Engineering provides a refreshing perspective on leadership in the modern workplace. It's not just about theoretical ideas; the book offers practical tools and frameworks to unlock hidden value within teams and drive innovation. I highly recommend this book to any leader seeking to inspire their teams and deliver greater value to their customers and organization.
--France Roy, CTO, Balsam Brands, former CTO, Anheuser-Busch InBev DTC
This clear-eyed, highly pragmatic call for embracing digital flexibility as foundational to business models strikes an ideal balance between forward-thinking boldness and breakdowns of established best practices. . . . Unbundling the Enterprise stands out for its practical clarity, especially when it comes to facing the certainty of uncertainty.
--Publisher's Weekly Booklife, Editor's Pick
Unbundling the Enterprise provides a blueprint for organizations to remain relevant and maximize growth in the digital economy by embracing the flexibility and optionality enabled by APIs.
Drawing on real-world examples of both innovative digital pirates and legacy digital settlers, authors Stephen Fishman and Matt McLarty articulate strategies to unbundle business capabilities into reusable digital assets. These building blocks can then be rapidly combined and recombined to capitalize on new opportunities and innovations as they emerge.
For business and technology leaders, Unbundling the Enterprise provides an actionable methodology to engineer happy accidents and sustainable success in turbulent times. Underpinning their strategy are techniques tailored for digital business, like using APIs to create widespread optionality, designing digital business models focused on value exchange, and optimizing outcomes through tight feedback loops.
More than copying the superficial traits of digital pioneers, this book reveals the deeper mindset shift required to continually capitalize on unanticipated opportunities enabled by rapid technology innovation.
Unbundling the Enterprise...blew me away. It is a combination of some of my favorite books: Dr. Carliss Baldwin's Design Rules and Eric Evans's Domain Driven Design with the strategic insights akin to Good to Great and Reengineering the Corporation.
--Gene Kim, researcher and bestselling author of The Phoenix Project and Wiring the Winning Organization
Today's workers are drowning: nonstop requests for time, days filled to the brim with meetings, and endless nights spent heroically fixing the latest problems. This churn and burn is creating a workforce constantly on the edge of burnout.
In this updated edition, IT time management expert Dominica DeGrandis reveals the real crime of the century―time theft, one of the most costly factors impacting enterprises in their day-to-day operations.
Through simple solutions that make work visible, DeGrandis helps people round up the five thieves of time and take back their lives with time-saving solutions. Chock-full of exercises, takeaways, real-world examples, colorful diagrams, and an easy-going writing style, readers will quickly learn effective practices to create high-performing workflows within an organization.
And now, with this updated second edition, readers will get more exercises plus a new afterword from the author featuring new learnings from the past five years.
The technology world―and indeed the whole business world―is moving at a pace faster than ever before, and it shows no signs of slowing down. Instead of consigning ourselves to the pressure cooker of the modern world, it's time to elevate how we work. It's time to level up our game. It's time to make work visible.
Wrong Fit, Right Fit is the ultimate guide for finding a fulfilling and satisfying career that aligns with your values, passions, company culture, and skills. --Dr. Marshall Goldsmith, Thinkers50 #1 Executive Coach and New York Times bestselling author of The Earned Life, Triggers, and What Got You Here Won't Get You There
That thing known as 'work'--it should work better for everyone. My friend and colleague André Martin tells you how in his just-launched book Wrong Fit, Right Fit. --Amy Edmondson, author of The Fearless Organization and Right Kind of Wrong
This award-winning book asks a simple question, how do we make work feel less like work? What if the issue isn't good or bad culture, but the fit between our ideal way of working day-to-day and that of the companies we join. If we fit, we hum, we connect, we create momentum and do our best work with grace and ease. But wrong fit has serious consequences. It can erode performance, drive up frustration, and steal our competence and confidence.
The good news is, there is a way forward. And it's as simple as crafting the right fit. Based on his decades of experience and exhaustive research, including in-depth interviews with knowledge workers and leaders from all walks of life, organizational psychologist Dr. André Martin guides employees (talent) and organizations to create right fit. Through compelling exercises, clear insights, and personal stories, Dr. Martin helps talent uncover the kind of place where they can thrive and where work can be, well, less work. And for organizations, Dr. Martin utilizes social science research, innovative practices from progressive companies big and small, and practical day-to-day leadership tips to help them rediscover their secret sauce and create more clarity and opportunity for their talent. Wrong Fit, Right Fit is for both talent and companies who are looking to build more energy and commitment in the day-to-day. Now is the time to boost engagement, inspiration, well-being, and meaning in the work we do. Now is the time to find a greater return in value for ourselves and our organizations. Now is the time to find right fit.
If you're a leader who's dedicated to cultivating a thriving workplace with the right fit talent, then this book is a must-read. --Sheryl O'Loughlin, former CEO of Clif Bar, REBBL, and co-founder of Plum Organics; Author of Killing It: An Entrepreneur's Guide to Keeping Your Head Without Losing Your Heart
In a crowded field of books aimed at the future of work, Wrong Fit, Right Fit provides simple, practical, and sage advice to help companies build better workplaces and people to find a place where they can be at their highest, best use. This book is a must-read for anyone who wants to make work, less work.
--Prasad Setty, lecturer at Stanford; Advisor, BetterUp and Grab; Former Google VP, People OperationsDr. Suzette Johnson and Robin Yeman have masterfully crafted a comprehensive and actionable guide, empowering organizations to establish teams and capabilities that surpass the competition in both insight and agility. --Kyle Fox, SOSi Chief Technology Officer
Winner of the 2024 IBPA Benjamin Franklin Silver Medal and 2023 DevOps Dozen Award!
The benefits of adopting agile ways of working are well-understood in the digital world. But those in cyber-physical systems (combining software, hardware, and firmware) think it is risky. But with today's speed of change, maybe the risk is in not changing.
Industrial DevOps: Build Better Systems Faster shows readers how applying Agile and DevOps ways of working into cyber-physical systems presents the opportunity to reap huge rewards, including increased adaptability, shorter delivery schedules, reduced development cost, increased quality, and higher transparency into delivery.
This book shows you how to couple the results of Agile and DevOps implementation in development with Lean and Agile in manufacturing. Through a successful application of nine key principles, Industrial DevOps provides the foundational success patterns for the development of cyber-physical systems in the digital age. The benefits that have been obtained across industries can be transferred to the cyber-physical domain and they have the potential to provide an even greater impact in the delivery of products.
Agile practices evolve fastest when they are based on a stable and timeless foundation. In this book, Suzette Johnson and Robin Yeman present the foundation needed for organizations to adopt--and evolve--Industrial DevOps in a way that helps them realize greater business agility. --Luke Hohmann, co-author Software Profit Streams(TM), SAFe Fellow
Mark shows the steps needed to break free of these challenges and unlock potential, speed, and growth. His advice is pragmatic, practical, and to the point. --Barry O'Reilly, author of Unlearn and Lean Enterprise
As Mark Schwartz points out in his compelling new book, A Seat at the Table, when CIOs re-conceptualize their role based on Agile principles, they will stop worrying about having a seat at the table, and start realizing all of the full potential of IT. --Martha Heller, author of Be the Business: CIOs in the New Era of IT
Agile, Lean, and DevOps approaches are radical game changers, providing a fundamentally different way to think about how IT fits into the enterprise, how IT leaders lead, and how IT can harness technology to accomplish the objectives of the enterprise. But honest and open conversations are not taking place between management and Agile delivery teams.
In A Seat at the Table, CIO Mark Schwartz explores the role of IT leadership as it is now and opens the door to reveal IT leadership as it should be--an integral part of the value creation engine. With an easy style, Schwartz reveals that the only way to become an Agile IT leader is to be courageous--to throw off the attitude and assumptions that have kept CIOs from taking their rightful seat at the table. CIOs, step on up, your seat at the table is waiting for you.
Mark Schwartz's A Seat at the Table will be one of the most important books on technology and business leadership of our generation. --Gene Kim, bestselling author of The Phoenix Project and The Unicorn Project
This is one of the most important Agile books since The Phoenix Project.
―Charles Betz, author, instructor, and Principal Analyst at Forrester Research
Drive real change through actual business outcomes, not rigid practices and a handful of buzzwords.
Being Agile isn't the goal; the true goal is successful outcomes. And successful outcomes come from embracing business principles that engender high-performing organizations, not from following a formula.
The award-winning Sooner Safer Happier lays the foundation for achieving what truly matters: delivering better value sooner, safer, and happier. Every chapter of this practical guide to business success clearly articulates the typical ways of working that organizations get wrong (antipatterns) and quickly follows them with what to do right (patterns). Each pattern helps empower teams and leaders and allows the organization as a whole to break free of prescribed Agile practices to achieve true agility and success.
Anyone looking to drive successful business outcomes needs this book on their desk to dip into over and over again.
This is a realistic approach to adopting (or not adopting) agile in your organization. The theory is sound; the practice is extensive. I strongly recommend this book.
--Dave Snowden, Chief Scientific Officer, Cognitive Edge, Creator of Cynefin
Sooner Safer Happier is a must-read for any business leader looking to succeed in the digital age.
--David Silverman, co-author of Team of Teams
If you wish to survive and thrive in this fourth industrial age, if you wish to understand the landscapes you are competing in, if you wish to understand how modern practices will change your organization, then I would recommend that you read and study this book carefully. --Simon Wardley, creator of and author of Wardley Maps
The Value Flywheel Effect is a timely and hugely valuable book providing a set of principles and ways of working to navigate and exploit the fast-changing technology and business landscape. --Matthew Skelton, coauthor of Team Topologies
Achieve rapid acceleration and transformation with the Value Flywheel Effect.
Today, every business is a technology business; every leader is a technology leader. As we enter this new era, organizations must learn to harness technology to drive innovation and power change. In The Value Flywheel Effect, David Anderson, Michael O'Reilly, and Mark McCann enable leaders to create an adaptive organization built upon embracing strategic thinking, team focus, and reduced time to value to drive business results and navigate a migration to the modern cloud.
Using Wardley Mapping and other sense-making approaches, The Value Flywheel Effect helps organizations anticipate market changes and user needs. As the flywheel starts to turn, each small win builds momentum. This continuous momentum builds situational awareness, breaks new boundaries, and catapults companies to sustainable, long-term success.
Learn to understand and utilize the sociotechnical intersection between business, technology, and people with the Value Flywheel Effect. Give your organization the edge it needs to navigate future challenges and build maximum velocity.
Packed with real-world examples, case studies, and practical tools applied to complex domains, The Flywheel Effect is required reading to plot your future and the business you want to be. --Barry O'Reilly, author of Unlearn and Lean Enterprise
Management as we know it is a century-old, outdated technology; we need to radically reinvent how we organize and collaborate to rise to the challenges of our time, and this book offers some powerful tools for that journey. --Brian J. Robertson, author of Holacracy, The New Management System for a Rapidly Changing World
A Radical Enterprise is a masterclass on the future of business. Parker inspires us with practical solutions for building open, decentralized organizations and shows us how to create the conditions for teams of any size to find meaning and fulfillment in their work. --Aaron Pava, Chief Experience Officer (CXO), CivicActions
The fastest growing and most competitive organizations in the world have no bureaucracies, no bosses, and no bullshit.
The tomato sauce in your pantry. The raincoat in your closet. The smart TV hanging in your living room. What do all of these products have in common? Chances are they were created by organizations where colleagues self-allocate into teams based on intrinsic motivation. Where individuals self-manage their commitments to each other without the coercion of managers. And where teams launch new products and ventures on the market without the control of leaders.
These organizations represent a new, radically collaborative breed of corporation. Recently doubling in number and already comprising 8% of corporations around the world, scientists and researchers have discovered that radically collaborative organizations are more competitive on practically every meaningful financial measure. They enjoy higher market share, higher innovation, and higher customer satisfaction than their traditional corporate competitors--and they also enjoy higher engagement, loyalty, and motivation from their employees.
In this groundbreaking book, technology thought leader and organizational architect Matt K. Parker breaks down the counterintuitive principles and practices that radically collaborative organizations thrive on. By combining the latest insights from organizational science, sociology, and psychology, he illuminates four imperatives that all radically collaborative organizations must embrace in order to succeed: team autonomy, managerial devolution, deficiency gratification, and candid vulnerability.
Millions of workers around the world are collapsing under the weight of command-and-control culture. The crisis has reached its breaking point. Now is the time to embrace radical change. Discover the revolutionary shift to partnership and equality and the economic superiority that follows with A Radical Enterprise.
What I found most refreshing about this book is that it speaks to what is key and important to becoming a Radically Collaborative workplace and producing tangible results. And it's about how our world is going to metamorphosize from a system of domination to one of collaboration. Kudos to Matt Parker! -Matt Perez, cofounder of Nearsoft and coauthor of RADICAL COMPANIES