A positive and practical approach to establishing a library or information service. There are real-life examples of the ways in which certain problems have been resolved in specific libraries, as well as a detailed recommended core list of publications. Helpful checklists and sample forms provide time-saving aids.

Proceedings of a conference organised by Aslib, May 1996
Partial contents: The information professional in Europe; Professional futures: why the prospects are so rosy; Consumer health information in the year 2000; Effectiveness and efficiency: new roles and new skills for health librarians; Management development for information professionals; NVQs and information and library services at the onset of the next millennium; When does information become advice? The information profession from the publisher's point of view; Tourism in informania; The quality of information provided by the future information professional; Information as an asset; Computer-based training and professional development; Is the information superhighway creating fundamental changes in the way society uses information? Will commercial organisations need information professionals beyond 2000?

A guide for information professionals and senior managers which recognises the unique and diverse nature of the voluntary/not-for-profit sector. Designed to help them develop their information services in the context of the sector's varied and evolving needs. Demonstrates, with practical case studies, the role of the information function, how it strengthens strategic and operational aspects of voluntary organisation management. Contributors include experienced practitioners in the sector. Students of voluntary sector management will also find this an invaluable textbook.
Contents: Preface; Introduction; Introducing the voluntary sector; Charity financial reporting, fiscal matters and governance; Managing change in the voluntary sector; Information and communication in the voluntary sector; The role of information in developing policy; International perspectives; Managing the library and information service in a voluntary organisation; User services; Developing new products and services, including electronic publishing; Acquiring and organising material; Library automation for voluntary organisations; Knowledge management: why get involved with the Internet?; Copyright and information: issues in protection and liability; Records management and archives in the voluntary sector; Staffing issues; Marketing the information service in a voluntary sector organisation. Case studies: Archives and records management at Leonard Cheshire Foundation; Christian Aid: evaluation of library services; Library automation at the NSPCC Library; Launching a web page: Alcohol Concern; Information audit at Charities Aid Foundation; Information collection and dissemination in an international context: the case of CRIN. Appendix: electronic information resources for the voluntary and community sector. Index.

A practicla guide for those managing collections od film or video material, providing clear advice on how to organise the media for preservation and efficient retrieval.
Includes examples of best practice from within and outside the broadcasting environment. Topics covered include: documentation and cataloguing of collections, security, staff training and digital archiving.

This guide examines the use of technology for sharing information, both within an organisation, and between companies and their clients and customers. It looks in particular at the use of push/ pull technologies for delivering current awareness services. The guide also discusses the pros and cons of the technology, particularly information overload, and suggests a number of ways of minimising the problems. The guide contains a useful list of books, reports, journals and other information sources. Contents: Introduction; Intranets; Extranets; Groupware; Case studies; Push/pull technologies; Information overload; Key players; Useful information sources; References; Further reading.

This guide is an introduction to English language sources, in electronic and print form, dealing with business issues in Russia, the NIS and the Baltic States. It gives evaluative descriptions and costs of all listed sources, concentrating on recent sources. Sources of information on some of these countries can be difficult to locate, and the author gives guidance on how to go about finding them.
Contents: Under each country, information sources are grouped in broad categories: Overview (sources designed to answer general, exploratory, country and regional questions, e.g. population, politics, how to do business etc); Current developments (e.g. recent changes in tax and other laws, trends in foreign direct investment, latest project tenders); Companies and contacts; Industries and services; Legislation; Organisations (a listing of agencies and bodies able to provide assistance, information and data to business people).

This title is a clear and detailed account of the law and practice of copyright, explained in a user-friendly manner. Coverage includes changes in licensing developments and electronic copyright progress, and updates arising from EU harmonisation of copyright law. There is also information on design right and copyright-related rights such as recording and performing rights. A glossary of terms and an index help to make this a key reference guide to a notoriously complex area of information management.

Investigates the current state of selling, whether this is groceries, politicians, information or motorcars. Unlike any other phenomenon, retailization reflects the complexity and diffusion of information processes and the media in the online market. The authors explore the all-pervasive nature of retail in the physical world, the virtual world and the peripheral spaces in between.
Coverage includes:
interviews with Asda, MOMA, the Tate Modern, Wal-Mart, Sony, Habitat, Manchester United and Volkswagen, while Bill Mitchell, Dean of Architecture at MIT, architects Jon Jerde, Rem Koolhas and Ben van Berkel, as well as David Peek, psychologist behind the Bluewater Shopping Mall, are all individually interviewed.

Provides readers with a listing of some of the most useful business and industry information sources available freely on the Internet
Covers: sources of useful free business and industry information, sections on different industrial sectors, business information portals. Looks at things from the point of view of people doing business in the United Kingdom and also from the perspective of UK exporters with alphabetical listing of organisations, information providers, subject index and glossary.

This title is a concise guide to financial planning, with definitions of financial terms and the key processes involved, which also provides tips on how to present your budget most effectively to secure funding. As pressures of business increasingly affect all information functions, it has become ever more important to be able to justify the costs involved in running any form of information function. This second edition covers budgetary implications related to developments in information source provision.

The 1998 Data Protection Act provides a framework for the way in which organisations should collect and process personal information. It has far-reaching implications for library and information managers who hold personal data on computer or on paper, or who may be called on to advise their colleagues. This practical guide explains the legal requirements and illustrates the issues with dozens of relevant and informative case-studies.

This unique and important directory incorporates some 3,200 entries.
It covers all types and sizes of museums; galleries of paintings, sculpture and photography; and buildings and sites of particular historic interest. It also provides an extensive index listing over 3,200 subjects. The directory covers national collections and major buildings, but also the more unusual, less well-known and local exhibits and sites. The Directory of Museums, Galleries and Buildings of Historic Interest in the United Kingdom is an indispensable reference source for any library, an ideal companion for researcher and enthusiast alike, and an essential purchase for anyone with an interest in the cultural and historical collections of the UK.
Features include:
* Alphabetically listed entries, which are also indexed by subject for ease of reference
* Entries include the name and address of the organization, telephone and fax numbers, email and internet addresses, a point of contact, times of opening and facilities for visitors
* A breakdown of the collections held by each organization, giving a broad overview of the main collection as a whole
* Details of special collections are provided and include the period covered as well as the number of items held.

An essential one-volume guide to university libraries in Europe.
* Provides extensive details of the central and other major libraries of European universities and, where appropriate, includes the libraries of attached institutes and research centres
* Meticulously researched to provide the most up-to-date information
* To ensure accuracy and reliability, information is provided by the libraries and institutions concerned
* Contains almost 4,000 entries

* Covers the libraries of some 800 universities, arranged alphabetically by country * Entries list full contact details, including e-mail and internet addresses, and names of chief librarians and other relevant staff * Other invaluable information includes: areas of specialization, opening hours, entitlement to use the library, the size and composition of library holdings, on-line subscriptions and details of libraries' own publications * Fully indexed for easy location of universities and their libraries.

Examines environmental issues throughout the world. Contains thorough definitions and explanations of terms relating to the environment. Includes detailed maps, an extensive bibliography, a who's who section and a new essay on the environment.

* An updated A-Z section of key terms and issues surrounding the environment. * A new essay on the environment by Duncan Brack, of the Royal Institute of International Affairs. * A comprehensive directory section organized alphabetically by country lists main governmental and non-governmental organizations, both national and international. * A series of maps show environmental features both regionally and world-wide. * An extensive bibliography of relevant periodicals. * A comprehensive Who's Who section of the leading personalities actively involved with environmental organizations.

* Detailed information on 2,000 institutions
* Includes international foundations, trusts, charitable and grant-making NGOs and other similar non-profit institutions
* Provides a comprehensive picture of foundation activity on a world-wide scale

*Introductory essays cover the history and development of the third sector; researching and applying to foundations; globalization and foundations
* Foundations are arranged by country
* Foundation centres/co-ordinating bodies are listed under a separate heading at the beginning of each chapter, where applicable, followed by the foundations, NGOs and charities, arranged alphabetically
* Each entry contains the institution's name, postal, internet and e-mail addresses, telephone and fax numbers, together with full details about the foundation including, date of establishment, and details of the organization's function, activities, restrictions on grants, geographical area of activity, finances, publications and key executives
* Foundations are fully indexed, alphabetically, by geographical region of activity and by their main areas of activity

A concise introduction and guide to online, CD-ROM databases and the Internet, and to information and its retrieval in general. By comparing the three methods of obtaining information, the author provides advice and guidance on choosing the most appropriate resources to answer queries. There is a case study to put the theory into a practical context, as well as extensive contact addresses.
Contents: Introduction; What is online, CD-ROM and Internet searching? The Internet; The search process; The information mix; Case study at Harris Research; Telecommunications; Costs and charging; Equipment and communications: online; Equipment requirements for CD-ROM; Equipment requirements for Internet searching; Choosing your online hosts, CD-ROM publishers and Internet access; Networking your information; Downloading and post-processing; Copyright; Sources of further advice; Database suppliers, online hosts and CD-ROM publishers; Glossary; Bibliography; Index.

A comprehensive survey of all the countries and territories of Central and South-Eastern Europe, presenting the latest economic and political developments.
* Includes expert comment on issues of regional importance, up-to-date statistics, a directory of institutes and companies and political profiles
* Provides an impartial and current perspective on economic and political developments
* Over 750 pages of authoritative analysis, current statistics, directory data and biographical details.
General Survey
* Leading authorities on the area analyse topics of regional interest. Subjects covered include: Central and South-Eastern European Economies; Minorities in Central and South-Eastern Europe; The Baltic Sea Region; The Macedonian Question and The Former Yugoslavia After Milosevic.
Country Surveys
* Detailed individual chapters for each country that include a description of physical and social geography; a chronology; essays on the history and economy; a statistical survey; and a directory of names and addresses and background information covering the constitution, national and local government, political organizations, the judicial system, religion, the press, finance, trade and industry etc.
Political Profiles
* Biographical details on the leading figures in the region.
Regional Information
* Detailed information on the following: regional organizations; research institutes; a select periodicals bibliography and a select books bibliography.

Presents text, statistics and directory information on the geography, recent history and economy of the Western European countries and territories.
Key features include:
* Contributions from acknowledged experts
* Includes a definitive factual and statistical survey of each country
* Over 700 pages of impartial data.
General Survey
* Introductory essays written by acknowledged experts cover issues or regional importance, such as: The European Union Towards 2004; Europe's Defence Arrangements; The Politics of Immigration and Asylum in Western Europe; European Monetary Union and Western Europe and the Developing World.
Country Surveys
* A separate chapter for every country in the region providing details of geography, recent history and the economy; a demographic and economic survey using the latest available statistics on finance, industry, agriculture, trade, population, education, transport and tourism; a directory of essential names, addresses, contact numbers, e-mail and internet addresses, for key areas such as, the constitution, government and politics, diplomatic representation, the judicial system, religion, the press, publishers, broadcasting and communications, finance, trade and industry, transport and tourism; a select bibliography is also included.

Invaluable biographical details of the thousands of major figures involved in all aspects of international affairs.
This title includes leading diplomats, politicians, government ministers, heads of state, academics, civil servants, judges, bankers, academics, journalists and writers.
* Essentially a directory of international organizations as well as an invaluable A-Z guide to the world's leading officials who work within them
* Over 6,000 biographical entries
* Thoroughly revised and updated to include the latest information
* Provides details of leading diplomats, politicians, government ministers, heads of state, academics, civil servants judges, bankers, journalists and writers who are prominent in the field of international affairs.
Contents.
* Each biographical entry includes: name, nationality, date of birth, family details, educations, career information, publications, contact address, telephone and fax numbers, email and internet addresses, leisure interests
* Also includes an alphabetical listing of organizations mentioned in the book.

Comprehensive biographical information covering the leading names in all aspects of popular music

This fully updated and revised biographical reference source provides the latest information on the lives and achievements of the leading people within the popular music industry. Offering invaluable information on many up-and-coming artists difficult to obtain elsewhere, this accurate and reliable reference book is invaluable for anyone interested in the popular music industry.

Features include:

- Over 5,000 entries

- Profiles pop, rock, folk, jazz, dance, world and country artists

- Provides full biographical information: major career details, concerts, recordings and compositions, honours and contact address

- Includes full contact details for companies and organizations throughout the popular music industry - including record companies, management companies, agents and promoters, publishers, festivals and events