Small business owners possess a unique advantage, one that Scott Grates has honed to perfection.

Forget trying to emulate corporate giants in your small business endeavors. Their conventional marketing tactics won't deliver the consistent results you crave.

Instead, leverage your strength-the power of genuine relationships. By fostering authentic connections that yield a continuous flow of referrals, you'll unlock your Infinite Referral Advantage.

With The Infinite Referral Advantage, you'll:

- Discover the five crucial types of relationships every small business owner needs.

- Ditch reliance on traditional marketing methods and avoid uncomfortable pitches.

- Forge a profitable business model rooted in your distinctive talents and value-centered relationships.

- Recognize how authentic connections pave the way for steady, sustainable growth opportunities.

Prepare for a transformative shift that includes referrals without solicitation; substantial savings in time, money, and energy; and amplified impact, investment, and influence in your local connection economy.

Join Scott on a journey as he challenges conventions, nurtures local communities, and unveils a sustainable path to small business success.

This is a beautifully written story that is all-to-familiar to countless children who live in fear that the monster La Migra will deport their parents. No child deserves to live in this nightmare. Love and Monsters in Sofia's Life reminds us to be vigilant in our support for our immigrant neighbors and the call for immigration reform to end family separation.

Bill Hing

Professor of Law and Migration Studies,

University of San Francisco

Sofia's story is one of many voices that remain silent because of the fear of losing her loved ones. As she confronts the monster and deals with her worries about family separation, Sofia displays strength. When she finally voices her distress, she taps into the knowledge she carries from abuelita, her parents, and those in the community who provide resources. This book serves as a model for personal and academic empowerment. It can be used as a therapeutic instrument for bibliotherapy and counseling groups.

Julio Valenzuela,

Marriage and Family Therapist

Santa Clara University

Sofia's painful yet powerful story reminds us of the monster that takes our collective breath away. Her warm cobija or blanket comforts us, as we bear witness to the ways in which she resists and protects herself with amor de familia--a family's love. As I read through Sofia's story, I thought, Yo también tengo miedo; I am also afraid. This book is a must read for those who stand in solidarity against the monstruo in our historical and present memory.

Daniela Dominguez, Psy.D.

Assistant Professor of in Counseling Psychology,

University of San Francisco

Elevate the Human Experience and Maximize Potential!

The world is changing. Now is the time for an innovative, collaborative learning approach to help people discover what they need to know and when they need to know it-in a way that organically and intentionally maximizes and magnifies human potential.

In The PEER Revolution, award-winning entrepreneur, acclaimed speaker, and executive coach Christy Uffelman reveals her complete PEER Technology(R) Group Coaching Framework. She shows anyone how to grow people from the inside out while curating a critical sense of belonging.

Intentional, developmental cohorts that leverage peer-centered coaching reside at the heart of this revolutionary framework, creating an environment of equity and inclusion.

So many mentors, teachers, and authors have lit Christy's candle-she now shares that flame and invites you to light yours.

Protect patients from harm and defend your healthcare organization with a robust enterprise cyber risk management program.

Cyber threats are ever increasing, particularly in the healthcare sector. Risks to patient safety are rising at an exponential rate, yet most healthcare organizations are underprepared to deal with these threats. Safeguarding today's patients and your organization is not just an IT problem. It's time to stop the cyber bleeding with this definitive guide to enterprise cyber risk management.

Bob Chaput, a leading authority on cybersecurity and enterprise risk management, brings an essential resource for healthcare leaders and board members. Equipping leaders with the knowledge and tools to establish a robust enterprise cyber risk management (ECRM) program, this book gives valuable insight into protecting patient data, complying with regulations, and enhancing your organization's reputation and finances. Focusing on optimizing five core capabilities-sound governance, skilled people, standardized processes, enabling technology, and organization-wide engagement, this book is your guide to building a cyber risk-aware culture and protecting your organization from costly and devastating cyberattacks.

In this easy-to-digest guide, learn how to:

Establish, implement, and mature your organization's ECRM program as part of your overall business strategy.Understand the unique roles, responsibilities, and information needs of every executive and board member for effective ECRM oversight.Conduct thorough cyber risk assessments using the NIST risk-assessment process to identify and prioritize risks, ensuring effective resource allocation.Align cybersecurity initiatives with business goals to enhance patient safety, regulatory compliance, and organizational reputation.Implement 6 initial actions to establish or improve your ECRM program, making the process manageable and actionable.

Stop the Cyber Bleeding cuts through the jargon to bring timely and practical cyber risk management into clear focus. This pragmatic road map for governing and maturing an ECRM program in today's cyber risk environment gives healthcare leaders an edge to leverage security as a competitive advantage and to enhance patient trust. Stop the Cyber Bleeding will lead your organization toward a secure and resilient future.

Benni P. Simpson is an author and speaker whose primary focus is on forming a deeper relationship with GOD. She is the owner of Baskets By Benni and Ms Pearl Independent Travel Agency.

Reminiscing, while having a flash back in time when my parents, grandparents, aunts, uncles, and of course cousins would gather on Sunday's after church. We would have dinner then sitting on the Ole porch where there would be plenty of conversations going on. Someone would always say GOD Noses Knows. And that phrase has stuck with me into my seasoned years.

My desire now is to not only write about it but to share it with the world. This is soooooooooo true as I do understand and believe that this book will truly be a blessing to someone that doesn't know but will come to know God through this book.

GOD Noses Knows

Teresa Villarreal Rodriguez's Home, where memories wait to be remembered brought old San Antonio alive again for us. Like her, during the 1950s, my father grew up on Rosillo Street-callejón Elvira-between El Paso and Guadalupe. Away for a long time, the Westside has been patiently waiting for him to come home. Through her book, he went back to his grandmother's house, sitting in front of a block of ice in a tin tub with a rotating fan-their make-shift air conditioning-eating ice cold sandia, and playing with the big, black seeds amidst the summer heat, as the chicharras chirped.

Like Mama Tere, his grandmother kept a garden for her remedies: ruda to treat earaches, or freshly picked tomates that were sliced, grilled on the comal, and placed on their necks and feet to cure sore throats. Mama Ruben's sayings made him wish he had written those dichos of long ago with which his grandmother bombarded him, knowing he needed guidance.

The magic of Teresa's memories took us down memory lane, especially to Joske's Fantasyland during Christmas, where you didn't have to buy anything to experience the magic. At the mention of Coney Island, Mom and Dad recalled splurging their savings on the best hotdogs and chili in their world. My parents said, Pero ya no es como más antes. As for me, I was glad to intimately know

San Antonio when it was theirs.

-Gabriella V. Sanchez

10th generation San Antonian, with her parents Gloria V. Sanchez (9th generation) & Ramiro T. Sanchez (2nd generation)

People Are the Heartbeat of Business!

The heart is the life force within each of us. It's the organ that keeps you alive with every contraction and pulse. Leaders are the life force of every team. Just as the heart pulses our nutrient-rich blood to each organ in the body, leaders push out encouragement, direction, correction, energy, growth, and influence to the team.

And just like the automatic beat of the heart, leaders can make these pulses of leadership second-nature if they learn to recognize and choose them.

Now more than ever, how leaders handle each pulse can empower or weaken leadership, engage or disengage teams, and positively or negatively impact an entire organization.

Dawn S. Kirk shares her proven six Pulses of Heartbeat Leadership to empower leaders:

• Priorities: The Purpose of Leadership. Your priorities give you the gift of clarity and position your team to win. If priorities aren't crystal clear, you may find your ladder leaning against the wrong building and all you do will be in vain.

• Preparation: The Energy of Leadership. Preparation is critical if you want to close the gap between where you are now and where you want or need to be. Only then can you start to move.

• People: The Power of Leadership. People are your competitive advantage. Ensure you have the right people in the right seats, and commit to investing in them to achieve shared results.

• Processes: The Drivers of Leadership. Processes are the drivers that simplify leadership. When put into place early, they enable you to measure success and mark consistent wins.

• Performance: The Metrics of Leadership. Without measurable targets, it's impossible to know if you are succeeding. Performance metrics give you a system to measure, adjust, and repeat with laser-like focus.

• Promotion: The Growth of Leadership. Promotion is the catalyst that helps your leadership grow. It is a delicate balance of humility and pride that shares your individual and your team's success with the organization.

When leaders embrace the Six Pulses and put them to work, the results are nothing short of amazing.

I wasn't surprised when my grandma promised me she'd contact me from the after-life. Gram was born during the Progressive Era in Greenwich Village and she was one enlightened lady.

Whether or not she'd make good on her promise was the part I struggled with. Believing in spirits and mediums were plots of TV movies, not the journey I'd expected to take in suburbia New York.

Stricken with multiple deaths and reeling in grief, I wondered, why are we here and where do we go? These questions triggered memories of my own past psychic experiences and peculiar premonitions. I suspected those supernatural adventures prepared me for the ultimate test of faith with Gram. Longing for a spiritual connection to her and to something deeper and more profound in my life, grieving and soul searching took me to unexpected places. I questioned the surety of my life as I knew it and wondered would Gram keep her promise of a divine message and would I be open enough to receive it?

The Butterfly Promise is a deeply moving, often witty, memoir about loss, relationships and soul defining love. Through the author's authentic voice, we accompany her through her losses, self-doubts and her quest to find truth and light in dark times. Readers can feel the bond between Gram and her granddaughter, Totie and the fear of losing the family member that means everything.

Gram was a lady ahead of her time who never lost sight of true love despite her own losses in life and was determined to give her granddaughter the ultimate test of faith and testament of love through a solemn promise.

Through a literary kaleidoscope of theories and revelations, we root for Totie to rise up from her sadness and find the answer to life's greatest question, Does the soul live on after we die?

The Butterfly Promise is a timeless story reminding us of the bonds we share as humans and the infinite journey the soul must take alone and how both can help us heal.

This is a love story on so many different levels... the memories of a young war correspondent learning his craft and falling in love. Cambodia and Viet Nam are, first the backdrop and ultimately the essence of the story. A wonderful book.

-TED KOPPEL, Broadcast Journalist

WAR and SURVIVAL
A story of a young woman left behind and a young reporter coming of age in a world of war; a gripping memoir of Cambodia and Vietnam in the 1970's.
As brutal wars in Cambodia and Vietnam come to swift and cataclysmic ends, a young reporter plans a last minute rescue of a woman he loved. The rescue fails.
He is helicoptered out of the Cambodian capital days before its collapse and goes on to Vietnam in time to see the fall of Saigon. He vows somehow to return to keep his promise of rescue.
Meanwhile, his former lover, Sinan, is trapped in what she calls my prison without walls at one of the Khmer Rouge's infamous commune work camps.
Drawn from recorded interviews with Soc Sinan and from the contemporaneous writings of Jim Laurie, The Last Helicopter captures the drama and tensions of the 1970s, while recalling places of grace and beauty now gone forever.

More Praise for The Last Helicopter: Two Lives in Indochina

A gripping account of love, betrayal, and terror during the Second and Third Indochina Wars. It will change your idea of what it means to be a war correspondent, and what it means to survive war and genocide.

-CRAIG ETCHESON, Visiting Scientist, Harvard T.H. Chan School Public Health

I could not put this book down; I was so deeply pulled into Jim Laurie's saga of his life as a reporter covering Indochina. Woven through his riveting account is the painfully poignant love story of the Khmer woman he loved and left behind... not only a triumph of first-hand reporting, but a story of deep emotion and profound honesty.

-CATHERINE KARNOW, author/photographer, Vietnam: 25 Years Documenting a Changing Country

A genuine page turner. Sinan's story is stunning. The grace with which Laurie interweaves his story with hers is a major triumph. An unforgettable love story in which an openness about pain is so honest that the story never seems long ago and far away.

-TOM BETTAG, Executive Producer CBS, ABC, Discovery

A romantic wartime memoir which readers will find historically edifying, dramatically riveting and compassionate.

-JAY GRUNER, Former Senior CIA Operations Officer

An eyewitness account of the tragic consequences of the U.S military intervention in Indochina together with the incredible true story of a Cambodian woman who survives the 'killing fields'...a thrilling war story.

-KOSAL PATH, Associate Professor of Political Science, Brooklyn College, City University of New York

About the Author:

JIM LAURIE is an award-winning international broadcaster, writer, and media consultant. Jim roamed the world as a radio and television correspondent first for NBC News (1972-1978) and ABC News (1978-2000).

In this book, readers will learn what it takes to remove a condemned residential HVAC system and install a new air handler and condenser unit with ease. This book provides fundamental information on the necessary tools, equipment, and the process used by the top performing HVAC professionals in the industry.

Additionally, this book serves as a valuable resource for a convicted felons interested in learning a new skill and gaining a clear understanding of the verbiage used in the trade. It can be a valuable resource for anyone looking to start a new career or start a business in HVAC.

Let's be honest. It can feel like the world is in a downward spiral. Bad news, division, and negativity can leave you feeling hopeless. Worse still, it can make you wonder if God even notices or cares.

In Compassionate Love, Rick Allen answers the question: Does God care? with a resounding yes, and he proves it through multiple compelling stories of medical professionals serving in under-resourced locations around the world. These are stories of health, healing, and hope that will uplift, inspire, and open your eyes to God's blessing. Get ready to:

-Be inspired-the world may be broken, but there are sparks of light everywhere.

-Be informed-discover how medical workers can gain access to places others cannot.

-Be awed-by stories of sacrifice, courage, generosity, and surrender.

-Be transformed-as you feel your faith deepen and your hope lift.

-Be challenged-as you reimagine your own mission and change the world.

This book is about stories-theirs and yours. It will challenge you to open your heart to compassion, love more deeply, let God work through you, and in your own unique way-change the world.

In his research, Higgins found unanticipated story lines. One of the most surprising was President Franklin D. Roosevelt's personal interest in the legality of the Dutch investment in the Westchester. A 1942 note to Roosevelt from the then Secretary of the Treasury told an interesting tale including a criminal investigation into the funding of the investment in the Westchester Apartments back in the late 1930s.
Following the sale of the land that City Investing had purchased from the Dutch in 1947, through the building of the 3900 Watson Place cooperative in 1960, Higgins traces three separate transactions to the developers of the Colonnade, Cathedral West, and the seven Watson Place townhouses. In each case he provides historical facts ranging from people, dates, and prices paid for the land. He supplements this information with news stories, advertisements, and pictures from old newspapers as well as building permits and photographs. The reader comes along on the transformation of the 27.5-acre parcel of farmland known as Alliance Farm, Lucky Discovery and Scott's Ordinary.
Appendices provide more information on City Investing, Robert W. Dowling, and the Copped Hall Trust in England.

• City Investing moved the Westchester Apartments from a stalled project to a cooperative with three large neighbors and seven townhouses. For many years, City Investing ran the Westchester and leased the Westchester's stores to the tenants. City Investing's subsidiary, Realist, built the 3900 Watson Place cooperative.
• Robert Dowling was a larger-than-life head of City Investing. He was the first person to swim around Manhattan Island, invented the all-glass door, and personally bought the gates for the Westchester.
• Copped Hall Trust was looking for the gates for many years when a member of the Trust was in DC and saw an article about them. There is a $1,000 cash reward for information about where the other set of gates from Copped Hall are located.

This book was written for every server related business who desires to provide the best service, for every server who desires to be the best, and most importantly to serve as a training manual or handbook as it relates to serving customers in the spirit of excellence.

As a server you have a great responsibility and opportunity to leave a lasting imprint based on one brief encounter. It's bigger than tips, quality over quantity, and your engagement determine's the customers ultimate satisfaction. Relationship is formed when your presentation is presented properly. Service with a smile will never go out of style. You are a solutionist who gets paid for solving problems before they arise.

No more treating serving like it's just a job! Serving is not a job, it's a lifestyle!

The Good Stranger's Sancocho Surprise/ El sancocho sorpresa del buen desconocido is a bilingual re-telling of the classic Stone Soup tale, set in the Dominican Republic.

A stranger who has lost his family to tragedy comes to a rural town, and he is starving. He asks for help, but only a penniless girl, with no knowledge of cooking, will offer it. Together they make sancocho-- a traditional Dominican soup, the kind in which everything can get thrown into the pot-- using a secret recipe the stranger learned from his grandfather during a time of suffering. From seemingly nothing, they create a miraculous banquet, and teach the villagers a lasting lesson about generosity, and overcoming fear.

The Good Stranger's Sancocho Surprise/La sorpresa del buen desconocido is as timely as ever, and will be enjoyed by children, parents, and teachers alike.

My background and motivation for this book
I moved to Georgetown in the summer of 1968 and lived on P Street just west of Wisconsin Avenue, diagonally across from the Savile Book Shop. Back in 1851 that would have been on 5th Street just west of High Street. My two housemates, then serving in the US Army, went to Viet Nam a couple of months after I moved in. The rent was more than I could afford for a single occupant - so I moved to the suburbs of Northern Virginia, where I worked. They returned safely from their time in Viet Nam and we are still in touch and friends 50 some years later.
In 1970 I married Kathleen M., from back home in New Jersey, and we moved into The Commons Apartments in McLean, VA, near Tyson's Corner. By 1972 we moved into the city and lived in Glover Park and we were members of Georgetown's Holy Trinity Church - which I had joined back in 1968. Fifty years later I still live in the city and enjoy walking to and around Georgetown.
In April 2016 my wife, Kathy, succumbed to cancer and at that point the parish cemetery, Holy Rood, was not accepting burials but plans were under development to add a columbarium to the cemetery. The columbarium was dedicated on November 2, 2019. On June 6, 2020 - our 50th Wedding Anniversary, Kathy's cremains were interred at Holy Rood's new columbarium, one of the first dozen or so internments.
When I started researching this book I did not plan on or even think about our family ending up in one of the cemeteries in this book. Since I purchased a double niche in the columbarium, I know where my cremains will be - with Kathy's forever.

Two Cultures - One Land

Only Connect is the story of Yamparika Ute Indians and later, homesteaders and teachers, in Bears Ears Country or Elkhead, Colorado. With a micro-historical approach, the book chronicles forced removal, suffering, dislocation and loss, as well as courage, achievement and resilience. The author weaves together first-person accounts, interviews, letters and diaries with grounded knowledge of place to bring to light previously untold and buried history while exploring the questions:

What is the sense of connection and belonging embedded in our social lives?

How do communities form and what nourishes and sustains them?

How do individuals come to consider the well-being of the whole and practice action for the common good?

Growing up in India in the sixties, food and culture were intricately intertwined, and this book portrays some of the charming stories as related to the recipes in the chapters.

Stories are set in Indian villages, where mothers and grandmothers play pivotal roles in the household. Harvesting rice, coconuts and other farm products, which were the main source of income for these family homes, is fast disappearing.

The author also recounts her experiences in America as a small-restaurant chef for sixteen years, with anecdotes of encounters with famous people and the recipes they liked.

Recipes range from the ultra-traditional Kerala dishes to the highly western, with a good mix of modern Indian and Fusion dishes thrown in. The cooking is explained in easy terms to suit all kinds of tastes, while the story attached to each recipe makes it more memorable for the cook, and later on for the dinner companions.

At India Caf , on any given day, the kitchen will emanate the spicy aromas of the tandoori chicken with the sizzling sound of the masala dosa being poured on the flat griddle, and the special of the day might even be Asiago, mozzarella and Pecorino lasagna or roasted pork ribs with mango sauce and house-made hummus The language of food is truly international

Is the life you're living the one you've always dreamed of? Or are you just going through the motions, letting outside circumstances dictate your life, and doing things you know deep down you were not meant to do?

Living an inauthentic life is painful. Drifting through your days without purpose or direction will always eat away at your soul.

The power to change lies within you. You have the choice to steer your life towards passion and purpose, uncover your genuine aspirations, and craft a life brimming with joy and satisfaction. It all begins with the decision to embrace the life of an Outlier.

The Outlier Mindset by Rodman Schley offers a blueprint for those ready to redefine their existence and pursue a life worth living. As a successful serial entrepreneur, real estate expert, and award-winning TV producer and host, Rodman delivers actionable insights that can accelerate your journey to achieving your dreams. You'll learn how to:

• Identify your true purpose and mission.
• Align your daily life with your core passions.
• Acquire the distinctive skills that differentiate Outliers.
• Apply the core principles of the Outlier philosophy to your life.
• Discover the full potential of a life lived authentically.
• Transform into the person you aspire to be.

You were meant to live an authentic life full of passion and meaning. Don't settle for mediocrity. It's time to embrace the Outlier Mindset and redefine your path.

Is the life you're living the one you've always dreamed of? Or are you just going through the motions, letting outside circumstances dictate your life, and doing things you know deep down you were not meant to do?

Living an inauthentic life is painful. Drifting through your days without purpose or direction will always eat away at your soul.

The power to change lies within you. You have the choice to steer your life towards passion and purpose, uncover your genuine aspirations, and craft a life brimming with joy and satisfaction. It all begins with the decision to embrace the life of an Outlier.

The Outlier Mindset by Rodman Schley offers a blueprint for those ready to redefine their existence and pursue a life worth living. As a successful serial entrepreneur, real estate expert, and award-winning TV producer and host, Rodman delivers actionable insights that can accelerate your journey to achieving your dreams. You'll learn how to:

1. Identify your true purpose and mission.
2. Align your daily life with your core passions.
3. Acquire the distinctive skills that differentiate Outliers.
4. Apply the core principles of the Outlier philosophy to your life.
5. Discover the full potential of a life lived authentically.
6. Transform into the person you aspire to be.

You were meant to live an authentic life full of passion and meaning. Don't settle for mediocrity. It's time to embrace the Outlier Mindset and redefine your path.

Reading Grandpa Lee's Stories: New Mexico to California is like listening to a child's account of their life in which they can only remember the best parts. What a JOY this was to read Told through her own words and her mother's memory, Helen Najera Reyes is clearly a gifted storyteller in her own right who regales us with stories that not only capture her family's love for Grandpa Lee but also document histories of the Mexican American experience in both New Mexico and California. Accounts of housing discrimination and racial tensions are nested into the more prominent narratives of joy, generosity, and loving banter that make this book a memorable, soul-pleasing collection.

- Larissa Mercado-Lopez

Associate professor in the Department of Women's, Gender and Sexuality Studies, California State University, Fresno; editor of Voices of Resistance: Interdisciplinary Approaches to Chican@ Children's Literature; and Book Review Editor for Chicana/Latina Studies: The Journal of Mujeres Activas en Letras y Cambio Social

Grandpa Lee's Stories: New Mexico to California by Helen Najera Reyes leaves one feeling good. She lovingly shares her family history via the life of her multitalented grandfather. This is also a bonding story. Najera Reyes became firmly bonded to her Grandpa Lee and he was firmly bonded to his family. This is a migration story, for Grandpa Lee takes his family from New Mexico to California and forms a life that allows Najera Reyes to relate the saga in a song she wrote and recorded. The lyrical nature in which she describes her grandmother is a tribute to the social flexibility required by women of husbands seeking a better life. Most telling is how some New Mexico traditions combined with those of California. Yes. This book leaves one feeling good.

- Dr. Irene Blea

Professor Emeritus California State University-Los Angeles, Chairperson of Chicano Studies; sociologist; and Chicana feminist author of many articles, textbooks, poetry and novels