We are only now coming to terms with how common trauma really is; a landmark Kaiser study that surveyed patients receiving physicals found that almost two-thirds had experienced at least one form of abuse, neglect, or other trauma as a child. Though originating in the fields of health and social services, trauma-informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are only a few of the benefits that this approach offers. In this important book Tolley, experienced in both academic and public libraries, brings these ideas into the library context. Library administrators, directors, and reference and user services staff will all benefit from learning

• the six key principles of trauma-informed care;
• characteristics of a trusting and transparent library organization, plus discussion questions to promote a sense of psychological safety among library workers;
• how certain language and labels can undermine mutuality, with suggested phrases that will help library staff demonstrate neutrality to patron ideas and views during information requests;
• delivery models that empower patrons;
• advice on balancing free speech on campus with students' need for safety;
• how appropriate furniture arrangement can help people suffering from PTSD feel safe;
• guidance on creating safe zones for LGBTQIA+ children, teens, and adults; and
• self-assessment tools to support change toward trauma-responsive library services.

Technical Services Quarterly declared that the third edition must now be considered the essential textbook for collection development and management ... the first place to go for reliable and informative advice. For the fourth edition expert instructor and librarian Johnson has revised and freshened this resource to ensure its timeliness and continued excellence. Each chapter offers complete coverage of one aspect of collection development and management, including numerous suggestions for further reading and narrative case studies exploring the issues. Thorough consideration is given to

• traditional management topics such as organization of the collection, weeding, staffing, and policymaking;
• cooperative collection development and management;
• licenses, negotiation, contracts, maintaining productive relationships with vendors and publishers, and other important purchasing and budgeting topics;
• important issues such as the ways that changes in information delivery and access technologies continue to reshape the discipline, the evolving needs and expectations of library users, and new roles for subject specialists, all illustrated using updated examples and data; and
• marketing, liaison activities, and outreach.

As a comprehensive introduction for LIS students, a primer for experienced librarians with new collection development and management responsibilities, and a handy reference resource for practitioners as they go about their day-to-day work, the value and usefulness of this book remain unequaled.

Your library is your classroom, and you are responsible for it no matter what's happening there. Ineffective classroom management can hamper or completely negate your efforts at creating a strong library program, and that's true whether you're a new school librarian just starting out or one with many years under your belt. This powerful resource from Hilda K. Weisburg, drawing from her decades of mentorship and hard-won wisdom, will show you how to prevent, deal with, and overcome discipline problems you may face when communicating with and teaching K-12 students. You'll also learn ways to make the library a welcoming environment and incorporate trauma-informed learning into your practice. As you read, you'll gain crucial insights on issues such as

• how to stay centered and focused by drawing up plans, guidelines, and policies that will give you a formal basis for your decisions and actions;
• the differences between management and control;
• cooperation, collaboration, and co-teaching--and where curriculum fits in;
• techniques for handling distractions, disruptions, and defiance;
• practical steps for creating a safe and welcoming space through guidance on equity, diversity, and inclusion;
• time management as a tool for juggling extra responsibilities such as book clubs and extra-curricular activities;
• strategies for coping with stress when you feel overwhelmed; and
• ending the year right by creating your own checklist of closing tasks, including assessment and reflection.

Complete with Key Ideas at the end of each chapter that will assist you in real-world implementation, Weisburg's go-to reference will guide you through the special challenges that come with managing the school library classroom.

Effectively marketing libraries by persuasively communicating their relevance is key to ensuring their future. Speaking directly to those in senior leadership positions, Anderson lays out the structural and organizational changes needed to help libraries answer the relevance question and maximize their marketing and communications efforts. Focusing on big-picture strategies, she shares lessons learned from her 20+ year career in library marketing and communications. No matter what type or size of library you help to lead, by reading this book you will

• gain insight into why libraries need to tell their stories more effectively than they are today;
• be able to craft a strategic roadmap for marketing your library and communicating its value in a variety of ways that resonate with key audiences;
• see why improvements to the structure of your marketing and communications team can lead to better results;
• learn practical methods for incorporating audience research into your planning;
• know how to remove customer barriers and discontinue practices that are thwarting your marketing efforts;
• receive guidance on preparing for potential crises;
• understand how to be more community-focused by forming and sustaining partnerships; and
• feel confident in engaging with stakeholders so that they become your library's best ambassadors.

Laying the groundwork for building children's curiosity, openness to learning, ability to persist in the face of failure, and interest in connecting learning from one subject to the other are important objectives for today's libraries. Partnering with cultural institutions, such as the Chicago Public Library (CPL) does with Chicago's Museum of Science and Industry (MSI), libraries can forge powerful connections between literacy and science. This resource shares the fruits of that partnership, offering ready-to-go, library-tested activities that meld cutting-edge STEAM education principles with some of the best books available for youth today. It's a model that can be used in a variety of library or museum settings and can also be adapted for outreach. Inside, readers will find

• 46 book-based, customizable STEAM activities, each complete with program length, materials list, and step-by-step instructions;
• real-life tips, advice, and thoughts from practicing CPL librarians sprinkled throughout the book;
• pointers on incorporating STEAM into existing programs;
• pedagogical strategies behind effective STEAM experiences, ensuring successful implementation of these skills; and
• helpful supporting materials such as a program planning rubric and a vendor list.

The activities in this book will make STEAM education fun while planting the seeds for lifelong learning.

New public library directors quickly learn what seasoned directors already know: running a library means you've always got your hands full--balancing the needs of staff, patrons, facilities, library boards, and other stakeholders with professional responsibilities like community interactions, legal and financial requirements, and whole lot else that wasn't exactly in the job description. Whether you are considering becoming a public library director, are brand new to the role, or have settled in but find yourself thinking there's got to be a better way, authors Hall and Parker are here to help. This book walks you through the core components of getting up to speed and then provides templates, sample documents, checklists, and other resources that will make your job easier. Gleaned from their own decades of experience in library leadership positions, in this toolkit they

• cover such key topics as employees, trustees, finances, legal issues, library policies, emergency planning, and technology;
• discuss strategic planning and share advice on keeping up with trends;
• offer nearly two dozen ready-to-use resources, including a Director's Report Template, a Social Media Policy, an Employee Exit Questionnaire, a Library Cleaning Checklist, a Vision Statement worksheet, and more; and
• suggest additional learning opportunities in each chapter to help you continue your learning journey.

From cuneiform, coins, and codices to prints, drawings, photographs, and maps, departments of rare books and special collections are the premier repositories of significant printed and manuscript works and artifacts. Entrusted with the responsibility of preserving the records of history and culture, these institutions enable access to millions of source materials. Berger, a veteran of rare book and special collections, offers a landmark examination of this field, aimed at practitioners in the library field, instructors teaching courses on the subject, booksellers, private collectors, historians, bibliophiles, and others involved in rare and unique materials. Showing readers everything they need to know about rare books and special collections, this wide-ranging book offers coverage of such key topics as The profession's history and its relevance in the face of an increasingly digital world Archives' relationship to the special collections department and their role in the wider institution Collection development, cataloging, processing, physical layout, and other operational functions, with coverage of acquisition sources and methods What everyone needs to know about the physical materials in their care, including preservation, conservation, and restoration, storage, handling, and security Reference and outreach services, including a look at exhibitions and tours Fundraising and financial management Legal and ethical issues Forgeries, fakes, and facsimiles Bibliography and its impact on the rare book world, including a look at booksellers, donors, and auctions The present state of books in our digital environment The vocabulary of the trade

With a renewed emphasis on facilitating learning, supporting multiple literacies, and advancing equity and inclusion, the thoroughly updated and revised second edition of this trusted text provides models and tools that will enable library staff who serve youth to create and maintain collections that provide equitable access to all youth. And as Hughes-Hassell demonstrates, the only way to do this is for collection managers to be learner-centered, confidently acting as information guides, change agents, and leaders. Based on the latest educational theory and research, this book

• presents the argument for why collection management decisions and practices should focus on equity, exploring systemic inequities, educational paradigm shifts, developments in the information environment, and other key factors;
• lays out the theoretical foundation for developing and managing a library collection that facilitates learning, supports the development of multiple literacies, and provides equitable access to an increasingly diverse group of young learners;
• touches upon current competencies and standards by AASL, YALSA, and ALSC;
• uses a learner-centered and equity perspective to cover core issues and criteria such as selection and removal of materials, budgeting, and cooperation among libraries;
• shows how a business viewpoint can assist the learner-centered collector in articulating the central significance of the collection to learning;
• discusses how library staff can work collaboratively to create policy and negotiate budgets; and
• includes customizable tools and templates, including a Stakeholder Contact/SWOT Analysis, Decision-Making Model for Selecting Resources and Access Points that Support Learning and Advance Equity, and Collection Development Analysis Worksheet.

This resource will be as useful to current school librarians and supervisors, youth librarians in public libraries, and educators as it will to LIS students.

Of his earlier book, Against the Grain raved, Reading this book brings a sense of hope, inspiration, and excitement for what the future holds for the new generation of hyperlinked librarians entering our profession. Now Stephens is back with a newly curated collection of succinct writings that will refresh your view of the profession and invigorate your work. Associate Professor at San Jose State University, Stephens encourages curiosity and creativity in his students and all library workers by connecting trends from outside the profession to its bedrock values. With a humanist lens, he reflects on such topics as

• how libraries can empower kindness;
• developing a coterie of kindred spirits at conferences outside libraryland;
• inspiring creativity in library patrons;
• the most effective professional development experiences;
• comfort, joy, and hygge in the library;
• the characteristics of compassionate leadership;
• how to contend with a devil's advocate; and
• mentoring new librarians.

Whether you've just landed your first job or a longtime professional, Stephens' perspective will reenergize your commitment to librarianship and the important work that libraries are doing every day.

The newest edition of the Intellectual Freedom Manual is more than simply an update of a foundational text that has served as a crucial resource for more than four decades. It is a living document that serves as the authoritative reference for day-to-day guidance on maintaining free and equal access to information for all people. Whether you're developing or revising policies, on-boarding new staff or trustees, responding to challenges and controversies, or studying librarianship, you'll find this an indispensable resource, with features such as

• ALA policy statements, approved by committees and Council, articulating core intellectual freedom principles and best practices;
• 8 new interpretations of the Library Bill of Rights, which address urgent issues like internet filtering, public performances, political activity, religion, and equity, diversity, and inclusion;
• Issues at a Glance sidebars which present key concepts, points of law, tips, and questions for reflection;
• expanded content about developing library policies that support intellectual freedom;
• updated information on censorship of library programs, displays, and databases;
• Advocacy and Assistance, a section offering concrete guidance when you're called on to talk to the media or meet with legislators;
• Deeper Look essays which examine the laws related to library operations;
• advice on when to call the police, when not to, and how to handle personally identifiable information when they arrive; and
• an expanded glossary.

Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials. Filled with to-the-point guidance that will help frontline public library staff and managers understand and serve this population better, this resource

• includes facts about homelessness every librarian should know;
• debunks widespread myths about these individuals, explaining how they see themselves, what issues they struggle with, and how libraries can shift towards supporting them;
• shares de-escalation techniques like showing respect, ways to avoid making things personal, and using proper body language;
• walks readers through dealing with common issues like a sleeping patron, questionable hygiene, offensive behavior, and asking a patron to leave; and
• advises on how to provide backup to a colleague and when to call the police.

Filled with real life stories that illustrate the effectiveness of Dowd's approach, this one-of-a-kind guide will empower library staff to treat homeless individuals with dignity.

There are plenty of resources about teen services that focus on YA readers' advisory and programming ideas. But the basics of day-to-day service to teens in the library setting, a discipline requiring specific skills, is all too often glossed over in professional literature. As a result many LIS grads begin serving teens armed with an incomplete understanding of why their job is both important and unique, and what they need to know from day one. This compromises their effectiveness as both young adult librarians and advocates for teen services. In this down-to-earth book, former Library Journal Mover & Shaker Vel squez explores real-world challenges and obstacles to teen service that often present themselves, offering solutions and guidance for both new YA librarians and those wanting to freshen up their approach. Presenting fresh ways of thinking about the role of the teen services librarian and how it fits into the organizational structure, Vel squez Combines field-tested approaches with current research to tackle common teen library service issues such as truancy, curfews, programming philosophy and mission, privacy, and organizational resistance, whether subtle or overt Addresses each topic from the perspective of working with teens, family members, fellow colleagues, and community stakeholders Presents realistic strategies to help shift a library's culture towards one that embraces teens and teen services Shows how to get the most out of a library's teen space, discussing factors like location, age restrictions, time of day restrictions, and staffing, plus suggestions for using the shelf-space of the YA collection as a starting point This book goes beyond the what and how of teen services to get to the why, ensuring that both new and experienced practitioners will understand the ways teens want to use public space, discover and create information, and interact with peers and adults.

In this important book El-Sherbini tackles key questions about how the new cataloging standard will be implemented by cataloging professionals, offering an orientation in the conceptual background and the structure of RDA: Resource Description and Access from a practical and technical perspective, including a detailed comparison with AACR2. Firmly rooted in the concrete application of RDA, with numerous sample records, this book ◗◗ Covers FRBR-driven tasks, FRBR-Group relationships, and principles of FRAD, including how FRAD impacts the RDA application ◗◗ Analyzes the roles of manifestations and items, such as pre-cataloging decisions, preferred sources of information, and mandatory elements of description ◗◗ Discusses works and expressions for specific library materials, from methods of recording primary relationships to constructing the authorized access point and recording relationships ◗◗ Offers advice for using RDA Toolkit, with tips for efficient navigation in RDA Toolkit using workflows and searching techniques ◗◗ And much more

Gallup's 2019 State of the American Workplace Report found that 70 percent of employees are disengaged at work. Why is worker engagement so important? Engaged workers lead to engaged libraries -- vibrant institutions that nurture their workers' dedication, creativity, and innovation so they can serve their communities most effectively. This guide walks library managers and administrators through concrete steps to change their organization's culture so that it fosters worker engagement, using first-hand accounts from library staff to illustrate both successes and failures. Readers will discover

• why libraries often fall short at hiring good leadership and ways to develop better recruitment strategies moving forward;
• how lack of trust pushes workplace culture towards incivility, hostility, and lower morale, and what library leaders can do to rebuild it;
• methods for using recognition and praise as tools for sustaining a positive work environment;
• the rationale for eliminating annual performance reviews in favor of less formal one-on-one conversations and just in time continuous feedback;
• the secrets behind high performing teams, strategies to support dysfunctional teams, and tips on how to develop remote teamwork; and
• why viewing diversity, equity, and inclusion (DEI) as separate from workplace culture is counterproductive, since it is actually the positive result of a strong foundation, with advice on combating the factors that contribute to low retention rates of BIPOC librarians.

Based on the groundbreaking research of VIEWS2-the first systematic study of storytimes done to date-this book recommends simple interactive ways to emphasize early literacy techniques and encourage children to use and practice their pre-reading skills while preserving the delight inherent in storytime. And unlike many other storytime resources, the authors use the findings of VIEWS2 to offer guidance in performing assessment, as well as giving tips for planning and conducting storytimes. Put simply this book assists storytime presenters, children's librarians, and others involved with early literacy by presenting ready-to-use planning tools based on early learning benchmarks with a clear focus on developmental stages; demonstrating how to foster early literacy development by inserting the VIEWS2 early literacy domains into the five practices from the second edition of Every Child Ready to Read(R) @ your Library(R); interweaving testimonials from storytime practitioners throughout the text to provide real-world insight; showing how storytime presenters can connect with parents and caregivers to promote family engagement; providing guidelines, worksheets, and recommendations for storytime assessment, with particular attention to self-reflection and peer-to-peer community learning; highlighting professional development resources that encourage sharing and problem-solving within the larger community of children's and youth librarians; and providing administrators with research-based evidence that supports current and future advocacy for early literacy in public library programming for children. Using this book's systematic approach, readers will be able to plan their storytimes with a clear idea of what to look for in the children they serve, and then continually improve how they meet the needs of their communities.

Sharing expertise gleaned from more than two decades as a library security manager, Graham demonstrates that libraries can maintain their best traditions of openness and public access by creating an unobtrusive yet effective security plan. In straightforward language, the author Shows how to easily set clear expectations for visitors' behavior Presents guidelines for when and how to intervene when someone violates the code of conduct, including tips for approaching an unruly patron Offers instruction on keeping persistent troublemakers under control or permanently barred from the library Gives library staff tools for communicating effectively with its security professionals, including examples of basic documentation The Black Belt Librarian arms librarians with the confidence and know-how they need to maintain a comfortable, productive, and safe environment for everyone in the library.

Foreword by Barbara Klipper

Since the first edition of this landmark guide was published, there has been increased interest in services for library patrons on the autism spectrum; indeed, more people of all ages now self-identify as autistic. Those who understand the unique characteristics of autistic young people know that ordinary library programming guides are not up to the task of effectively serving these library users. Well qualified to speak to this need, Anderson is an educator, library researcher, and former public librarian who has helped to develop two IMLS funded initiatives that train library workers to better understand and serve autistic patrons. Here, she offers librarians who work with children and teens in both public library and K-12 educational settings an updated, comprehensive resource that includes

• an updated introduction to the basics of autism, including language, symbolism, and best practices in the library rooted in the principles of Universal Design;
• step-by-step programs from librarians across the country, adaptable for both public and school library settings, that are cost-effective and easy to replicate;
• contributions from autistic self-advocates throughout the text, demonstrating that the program ideas included are truly designed with their preferences in mind;
• suggestions for securing funding and establishing partnerships with community organizations; and
• many helpful appendices, with handy resources for training and education, building a collection, storytimes, sensory integration activities, and a Tips for a Successful Library Visit template.

The Institutional Repository (IR) has become standard to the academic library in the past decade. In fact, some 5,000 are listed in open access directories. However, IR operations are anything but standard. You are not alone in your challenges, whether it's discovery of born-digital content or policies for deposit and withdrawal. This resource gathers expertise to offer a comprehensive guide on contemporary institutional repository management. Readers will sharpen their understanding of such key IR topics as

• managing complexity task-by-task using a detailed breakdown of IR projects;
• six crucial elements every deposit policy should address;
• using the SHERPA RoMEO database to quickly locate publisher policies;
• policy development, community outreach, and open source software testing, illuminated through case studies;
• metadata basics for the non-cataloger;
• authority control for electronic theses, dissertations, and grey literature;
• workflow suggestions for small and mid-sized institutions;
• showcasing undergraduates' work with student peer-reviewed journals, photography, or theater performances;
• promoting faculty engagement with awards and recognition; and
• copyright fundamentals all staff who interact with the IR should know.

Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there's hope. Following up their acclaimed examination of the dysfunctional library (should be essential reading for library leaders raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book

• addresses the subject from four viewpoints--individual, team, leader, and organization--focusing on solutions and practical steps in each area;
• shows how self-reflection and self-awareness can be key starting points for exploring workplace issues;
• offers numerous suggestions for wellness and self-care;
• provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries;
• sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters;
• discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders;
• shares actions library leaders can take to engage employees in the change process;
• examines how organizational structures can either detract or contribute to a library's success; and
• details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity.

Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone.