This book is the only one specifically designed to help PA faculty successfully transition from clinician to educator by providing practical, evidence-based, immediately applicable educational concepts, principles, strategies, and skills needed to navigate the daily work of a faculty member in PA education.

This text is a practical resource that will provide essential information, concepts, and strategies needed to help you think like an educator, navigate the basic tasks and responsibilities you will encounter as a new faculty member, and become an excellent teacher.

Dr. WhiteHorse guides faculty through four major areas. The first begins with discussing the critical concepts needed to successfully transition from clinician to educator, including helping new educators adjust and better understand the academic environment. Next, the essential and fundamental information faculty should know about accreditation, program development, curriculum design, and course design is presented. Third, she presents the building blocks teachers use every day related to course and syllabus development and assessment. In the last area, she focuses on evidenced-based teaching and learning concepts, principles, and practices that support student learning and retention. Real experience examples, suggested resources, and activities help make the concepts and information easily understandable and immediately applicable.

Must reading for every physician who cares for patients and every patient who wishes to get the best care. --Time magazine

From Dr. Jerome Groopman, Professor of Medicine at Harvard Medical School, Chief of Experimental Medicine at Beth Israel Deaconess Medical Center, and one of the world's leading researchers in cancer and AIDS, a groundbreaking, profound view of twenty-first-century medical practice, giving doctors and patients the vital information they need to make better judgments together.

On average, a physician will interrupt a patient describing her symptoms within eighteen seconds. In that short time, many doctors decide on the likely diagnosis and best treatment. Often, decisions made this way are correct, but at crucial moments they can also be wrong--with catastrophic consequences. In this revolutionary book, Dr. Jerome Groopman pinpoints the forces and thought processes behind the decisions doctors make, offering direct, intelligent questions patients can ask their doctors to help them get back on track. Drawing on extensive interviews with some of the country's best doctors and Groopman's own experiences as a doctor and as a patient, How Doctors Think reveals an important approach to twenty-first-century medical practice, giving doctors and patients a way to make better judgments together.

From the author of The Covenant of Water and New York Times bestseller Cutting for Stone: a story of medicine in the American heartland, and confronting one's deepest prejudices and fears.

Remarkable.... An account of the [AIDS] plague years in America. Beautifully written...by a doctor who was changed and shaped by his patients. --The New York Times Book Review

Nestled in the Smoky Mountains of eastern Tennessee, the town of Johnson City had always seemed exempt from the anxieties of modern American life. But when the local hospital treated its first AIDS patient, a crisis that had once seemed an urban problem had arrived in the town to stay.

Working in Johnson City was Abraham Verghese, a young Indian doctor specializing in infectious diseases. Dr. Verghese became by necessity the local AIDS expert, soon besieged by a shocking number of male and female patients whose stories came to occupy his mind, and even take over his life. Verghese brought a singular perspective to Johnson City: as a doctor unique in his abilities; as an outsider who could talk to people suspicious of local practitioners; above all, as a writer of grace and compassion who saw that what was happening in this conservative community was both a medical and a spiritual emergency.

Working Happy! How to Survive Burnout and Find Your Work/Life Synergy in the Healthcare Industry by Roger Kapoor, MD, MBA, is a groundbreaking book that offers fresh insights and new solutions to the growing crisis of burnout in the healthcare workplace.

The book takes an innovative, hands-on approach toward the two most important causes of employee burnout: workplace environment and personal attitude and behavior.

Whether you are seeking to find happiness in your present job, leaning toward changing jobs in the same industry, switching careers altogether, or even striking out on your own as an entrepreneur, this easy-to-read guide covers every contingency. Kapoor explains emotional resilience and provides powerful tools you can use right now to address burnout. Above all, the book encourages you to find your true purpose in work and life, let the money take care of itself, and develop your ikigai, or life value.

The book identifies the two central causes of workplace burnout: the workplace itself and your own attitude toward your job.

Each of the 10 chapters covers a different aspect of burnout and work/life synergy.

Chapter 1, Unhappy Workers and Employee Burnout sets the stage for the book and explains the problem of workplace burnout.

Chapter 2, The Two Sources of Burnout explores the two main causes of burnout: workplace environment and personal attitude and behavior.

Chapter 3, Finding Work/Life Synergy introduces the concept of work/life synergy and explains how it differs from work/life balance.

Chapter 4, Path #1: Find Happiness in Your Present Job helps readers analyze and reflect on their present job and provides actionable strategies to reduce stress and achieve work/life synergy.

Chapter 5, Path #2: Change Jobs explores the possibility of making a bigger change, such as changing jobs or exploring new horizons.

Chapter 6, Path #3: Change Your Career discusses the reasons people change careers and offers insight from people who have done just that.

Chapter 7, Emotional Resilience offers practical tips for achieving a positive work/life synergy in any work environment.

Chapter 8, Self-Help Strategies: Make Small Changes is a handy reference guide outlining powerful, practical steps readers can take every day to reduce their feelings of burnout.

Chapter 9, Your Purpose in Work and Life, helps readers find their true purpose in work and life and introduces the Japanese concept of ikigai.

Finally, chapter 10, Keep Working Happy! provides guidance on how to maintain work/life synergy and prevent burnout over the long term.

Unlike many business management books, this author has the trifecta of a solid academic training (an MBA), front-line clinical experience (as a practicing MD), and front-line administrative experience in solving the problems he talks about as a leader of a major health system.

Readers will feel the satisfaction of identifying the source of their burnout or stress and taking action to make a positive change. Everyone deserves to be happy, but we don't know how to achieve it; this book shows you how you can change your working life and be happy.

Working Happy is filled with practical advice and actionable strategies that readers can implement right away. With its innovative approach and fresh insights, Working Happy is sure to become a classic in the field of healthcare workplace burnout and work/life synergy.

Leadership is an integral part of what doctors do.

All physicians lead, not just those with official leadership titles, such as CMO or Chief of Surgery. If leadership can be defined as influencing thought and behavior to achieve desired results, then clearly it isn't something physicians work toward only as a later-career goal. Leadership is a skillset physicians practice every day. Whether persuading a patient to stop smoking, a lab to return speedy results, or a surgical team to understand what needs to happen in the OR, physicians lead. Leadership is baked into the job.

In fact, we already look to physicians as leaders. We expect them to make critical healthcare decisions, inspire treatment teams, influence patients' behaviors, communicate impeccably, and be exemplars of professional conduct. Few roles in society carry more built-in leadership expectations then that of physician.

And yet, most physicians receive little focused training in leadership. While clinical skills are drilled into every physician-in-training for years, leadership skills are left largely to chance. All Physicians Lead seeks to change that. Primarily aimed at physicians, it offers an intro course in physician-leadership, using a concentric circles model: As a physician, progressing from learning to lead yourself, to leading other individuals, to leading teams, and finally, to leading organizations, can improve healthcare team performance and patient outcomes. Fundamentally, self-awareness underpins every stage of leadership.

The book also speaks to those in charge of medical schools, healthcare organizations, and physicians' professional associations, arguing that leadership should be considered a core competency throughout every doctor's career and structured education in leadership fundamentals should begin the first day as a medical student. Better physician leadership results in higher-performing healthcare teams, improved patient satisfaction, and better health outcomes for patients.

Authored by a prominent neurosurgeon and seasoned healthcare leader who literally wrote the book on physician leadership for the U.S. Army, All Physicians Lead is more than a book title, it is a rallying cry for change.

Physicians help people heal, but how well do they take care of their own physical and mental well-being? How does a physician's personal history, medical training, and medical culture predispose and perpetuate potential health issues, relationship challenges, financial strain, abuse, or burnout in physicians? Does the prevalent mindset of pushing beyond our needs and losing ourselves in the physician identity perpetuate burnout or sustainability? How do emotions such as fear, obligation, guilt, and shame affect medical training, medical practice, physician lives, and their relationships?

Saving Lives without Destroying Yours is a self-help book for physicians to set boundaries to improve their mental health and wellbeing, break intergenerational medical training traps, protect themselves, engage more in their life roles, and design a life and medical practice where physicians can thrive, not just survive. This book empowers physicians to know themselves - their needs, wants, abilities, and limitations - while being understanding and non-judgmental towards others' needs when setting boundaries.

Takeaway pearls include building self-awareness, setting boundaries, communicating assertively, identifying patterns of abuse, building healthy relationships, and managing interpersonal conflict using dialectical behavioural therapy principles and emotional intelligence.

Dr. Mammoliti and Mr. Ly combine their experience in psychiatry, psychotherapy, coaching, and occupational therapy to encourage a comprehensive self-reflection journey and guide physicians in boundary setting. Discover how to say No appropriately and say Yes to a more meaningful and healthy life.

Your Blueprint for Fostering a Positive Healthcare Culture

In today's fast-paced healthcare industry, leaders are tasked with creating environments that best serve patients while also supporting their colleagues. Working with Distressed Physicians: A Guide for Physician Leaders is an invaluable resource designed for physician leaders who face the challenge of fostering a positive workplace while managing distressed and disruptive behaviors among their peers.

This comprehensive guide serves as a blueprint for colleagues and administrative leaders within healthcare settings; and a beacon of hope for distressed physicians themselves. Drawing from lived experiences, the authors provide essential tools and insights to help you navigate these challenging situations, leading to personal achievement and advancements within your unit. By focusing on self and team improvement, you set an example of excellence in healthcare delivery and positively impact the larger healthcare landscape.

Addressing Key Challenges Preventing a Harmonious Workplace

In this book, you will identify solutions to three critical issues that often arise in healthcare environments:

1. Recognizing Disruptive Behavior: Understand the profound impact disruptive behavior has on team morale and performance.
2. Overcoming Inaction: Learn how to address and support distressed physician colleagues through early intervention and supportive leadership.
3. Ensuring Equity and Optimal Outcomes: Improve outcomes for your unit by taking decisive actions and assuring fairness.

Leverage Practical, Research-Based Strategies Immediately

Grounded in research and inspired by esteemed thought leaders, this practical resource equips you with strategies to effectively manage distressed behaviors. Offering specific considerations, actions, and follow-up steps, you'll have the tools to coach and guide physicians right at your fingertips.

Implement these strategies immediately to foster a harmonious culture of positivity and respect through appropriate and productive actions.

Join the Movement

Healthcare leaders across the industry are driving change to create more harmonious and effective workplaces by enacting empathy, decisiveness, and commitment. This book is your essential guide to building the knowledge and skills needed to make a lasting difference.

A balanced introduction to the standards and skills needed to succeed in health care
Professionalism in Health Care: A Primer for Career Success is a full-color, engaging, conversational text that helps students understand the common professional standards that all health care workers need to provide excellent care and service. It brings together complete coverage of these and other crucial soft skills: work ethic, character, relationships, teamwork, communication and etiquette, honesty, cultural competence, personal image, and personal health and wellness.

Revised and improved throughout, this edition gives students a clear understanding of where they fit in the changing health care system, why patient satisfaction is more important than ever, how to behave with the professionalism that both employers and patients demand, and how to move forward in their own careers.

Also available with MyHealthProfessionsLab
MyHealthProfessionsLab is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Interactive activities allow for students to become self-aware, role play, and prepare for future interviews and on-the-job interactions. Within its structured environment, students gain knowledge that will carry through to their professional careers.

Note: You are purchasing a standalone product; MyHealthProfessionsLab does not come packaged with this content. Students, if interested in purchasing this title with MyHealthProfessionsLab, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information.

If you would like to purchase both the physical text and MyHealthProfessionsLab, search for:

013445880X / 9780134458809 Professionalism in Health Care Plus NEW MyHealthProfessionsLab with Pearson eText--Access Card Package, 5e package consists of:

• 0134294009 / 9780134294001 MyHealthProfessionsLab -- Access Card -- for Professionalism in Health Care
• 0134415671 / 9780134415673 Professionalism in Health Care

Physicians help people heal, but how well do they take care of their own physical and mental well-being? How does a physician's personal history, medical training, and medical culture predispose and perpetuate potential health issues, relationship challenges, financial strain, abuse, or burnout in physicians? Does the prevalent mindset of pushing beyond our needs and losing ourselves in the physician identity perpetuate burnout or sustainability? How do emotions such as fear, obligation, guilt, and shame affect medical training, medical practice, physician lives, and their relationships?

Saving Lives without Destroying Yours is a self-help book for physicians to set boundaries to improve their mental health and wellbeing, break intergenerational medical training traps, protect themselves, engage more in their life roles, and design a life and medical practice where physicians can thrive, not just survive. This book empowers physicians to know themselves - their needs, wants, abilities, and limitations - while being understanding and non-judgmental towards others' needs when setting boundaries.

Takeaway pearls include building self-awareness, setting boundaries, communicating assertively, identifying patterns of abuse, building healthy relationships, and managing interpersonal conflict using dialectical behavioural therapy principles and emotional intelligence.

Dr. Mammoliti and Mr. Ly combine their experience in psychiatry, psychotherapy, coaching, and occupational therapy to encourage a comprehensive self-reflection journey and guide physicians in boundary setting. Discover how to say No appropriately and say Yes to a more meaningful and healthy life.

The eighth edition of Stanfield's Introduction to Health Professions provides comprehensive coverage of all the major health professions. This valuable resource is designed for students who are interested in pursuing a health-related career but are still exploring and have not yet decided on a career. The Eighth Edition outlines more than 75 careers and touches on every major facet of the field including a description of the profession and typical work settings; educational, licensure, and certification requirements; salary and growth projections; and internet resources on educational programs.In addition, this text provides a thorough review of the U.S. healthcare delivery system, managed care, health care financing, reimbursement, insurance coverage, Medicare, Medicaid, and the impact of new technology on healthcare services. Information on career preparation and development is also included. All chapters are updated to reflect current demographics and new policies. Each section has also been thoroughly updated to reflect current training requirements, responsibilities, and salaries, as established in the 2020-21 Occupational Outlook Handbook.Each new print copy includes Navigate Advantage Access that unlocks a comprehensive and interactive eBook, a Learning Package for students, and a Teaching Package for instructors.

COVID-19 thrust the world into a state of crisis for which no one was adequately prepared, and the fact is that no industry was so hard-hit as healthcare. Although some providers were more equipped than others, without warning all physicians' offices and hospitals were obligated to stay up and running through the deadly pandemic while delivering life-saving care and preventing wide-spread infection.

Effective Crisis Leadership in Healthcare conveys hard-learned tactics, strategies, and advice to enable healthcare leaders to increase their confidence and mental preparedness prior to the next big catastrophe. This book addresses industry-wide problems revealed by COVID-19 like inadequate crisis planning, lack of financial stability, and inexperience with communication and leadership.

How does this book give you an advantage?

Greeter and Reiboldt share key lessons learned from the Pandemic and arm medical practice leaders with actionable information to continue to develop their leadership skills in preparation for future crises.

Here are just some of the topics the authors discuss in detail:

• Definition of Crisis
• Business and Continuation Planning
• Developing a Preparedness Plan
• Actions to Take Before a Disaster
• Communication Techniques During and After the Crisis
• Qualities of Effective Leaders
• Vision of the Future
• Management Principles for Administrative and Physician Leaders
• Minimizing the Potential Impact of a Crisis
• Ongoing Monitoring
• Cybersecurity and Crisis Management
• Third Party Vendors
• Crisis Management Planning Team
• Stress & Tension
• Legal Counsel's Role in a Crisis
• Post-Disaster Checklists
• Organizational Learning and Social Evaluations
• Learning from Our Mistakes

If you're a healthcare provider or administrator, Effective Crisis Leadership in Healthcare will give you the benefit of COVID-19 hindsight and a roadmap to planning for any future catastrophes.

Student Success for Healthcare Professionals Simplified helps students meet the demands and challenges of their studies by providing strategies for success in the classroom, the lab, the library, and the internship site, as well as sound advice and guidance for maintaining emotional and physical well-being.

How Physicians Can Leverage Their Clinical Skills to Transition to Another Career.

By the time they realize their career in clinical medicine isn't everything they thought it would be, many physicians believe they're too invested in their trade to turn back now. Feeling burned out, disengaged, unfulfilled or burdened by high student debt or compensation incommensurate with the demands of their job, they may feel trapped, without options and with nowhere to turn.

In her book, 50 NONCLINICAL CAREERS FOR PHYSICIANS: FULFILLING, MEANINGFUL, and LUCRATIVE ALTERNATIVES TO DIRECT PATIENT CARE, preventive medicine physician Sylvie Stacy offers physicians an escape from that bleak trap by identifying numerous nonclinical career options that could align with their skillsets and individual financial situation.

While providing an escape from the stressors of clinical medicine, the book also allays much of the potential guilt associated with selling out their chosen profession or abandoning patients by explaining how each physician's training and talents directly translate to patient care outside of clinical medicine.

The value of 50 NONCLINICAL CAREERS FOR PHYSICIANS is in its actionable advice, including how to market yourself in job applications and interviews, and the abundance of detail it provides - including responsibilities, range of compensation and stress levels - to help readers decide which alternative career is the best fit for them. And while other authors encourage physicians to start their own business, Stacy focuses on full-time positions that don't require the reader to begin their own consulting business or find their own clients.

Healthcare executives must keep their problem employees in line (and keep turnover to a minimum) or fire them without incurring legal consequences. Yet, it is difficult to know how to bring problem employees back into line and to minimize and contain the damage they do. Many healthcare executives find the task to be a challenging, time-consuming, and vexing test of their leadership ability and patience.

The Problem Employee presents complete, clear, how-to-do-it strategies for managing problem employees and delves into 17 of the most challenging and diabolical problem employees that healthcare leaders are likely to encounter. This is the book healthcare executives will need whether they find themselves supervising a toxic, untrustworthy, pessimistic, burned out, lazy, overworked, cliquish, or childish employee -- or whether they manage a prima donna, a drama queen, a bully, a gossip, or even a slob.

What this book will do for you:

• Provide an at-your-fingertips ready resource that you can use today and tomorrow. Read individual chapters right away to help you manage your current problem employee. But also use this book as a career-long on-the-shelf reference that you can return to again and again as you (or one of your direct reports) encounter new and different types of problem employees.
• Teach you a tailored approach to managing the most common types of problem employees. There is no one-size-fits-all cookie cutter strategy that will work with every problem employee. This book takes a deep dive into 17 different types of problem employees. You'll learn what's behind each problem employee's unique behavior -- why a gossip gossips, a bully bullies, a prima donna is a prima donna, and a drama queen is a drama queen. Most importantly, you'll learn how to tailor your management strategy according to each problem employee's needs.
• Boost your confidence. Managing problem employees is a difficult, sometimes confusing, and often lonely task. The Problem Employee will help you to feel more confident because you will know what to do (and not do), when to do it, and how to do it, step-by-step. As well, each chapter includes a bonus feature that will give you examples of policies, helpful tips to share with your employees, or lessons about the variations in problem employees that often crop up.
• Teach you how to manage a star performer. While we can't classify star performers as problem employees, they do require special care and handling. This book includes a bonus chapter that addresses the special challenges of managing star performers. It also teaches you how to minimize jealousy and resentment from the rest of your healthcare team.

If you're a healthcare executive or leader who manages even one employee, The Problem Employee is for you.

Table of Contents

PART 1: PROBLEM EMPLOYEES: THE BIG PICTURE

PART 2: MANAGING YOUR PROBLEM EMPLOYEES

Chapter 1: Managing a Toxic Employee

Chapter 2: Managing a Bully

Chapter 3: Managing Your Team's Weakest Link

Chapter 4: Managing a Lazy Employee

Chapter 5: Managing a Drama Queen

Chapter 6: Managing a Childish Employee

Chapter 7: Managing a Gossip

Chapter 8: Managing an Employee Who Dislikes You

Chapter 9: Managing a Micromanaged Employee

Chapter 10: Managing an Overworked Employee

Chapter 11: Managing an Employee with Low Morale

Chapter 12: Managing a Cliquish Employee

Chapter 13: Managing a Distrustful Employee

Chapter 14: Managing a Pessimistic, Cynical, or Gloomy Employee

Chapter 15: Managing a Slob

Chapter 16: Managing a Productive Prima Donna

Chapter 17: Managing a Burned-Out Employee

Bonus Chapter: Managing a Star Performer

Physicians have plenty of good ideas, but many physician leaders fall short of expectations due to their inability to effectively understand and handle the complex interpersonal and political issues that lie at the heart of successful and thriving leadership. The transition from clinician to physician leader is huge, requiring a different set of assumptions, skills, and approaches.

Covering topics like The Nature of Leadership and The Dynamics of Dialogue, to The Transition from Doer to Leader, Inspired Physician Leadership: Creating Influence and Impact, 2nd Edition is based in research and presented with applicable clarity to address the critical interpersonal skills necessary to promote influence, motivation, and needed change. Within it, physicians will find both grounded theory and practical tools to aid them in taking up the mantle of leadership.

How does this book give you an advantage?

By design, this book emphasizes established peer-reviewed research and current best practices as its foundation. However, the presentation and style are both engaging and application oriented. Readers will acquire specific skills that can be used immediately. Further, the book is rich with examples - all drawn from actual situations with physician leaders addressing their leadership issues. Here are just some of the topics the authors discuss in detail:

• The Need for Physician Leadership
• The Nature of Leadership
• The Transition from Doer to Leader
• The Transition from Technical Skills to Interpersonal Skills
• Intelligence and Action-Orientation
• The Quest for Interpersonal Trust
• Helping Build Confidence in Others
• Leaders Are Builders of Significance
• Emotional Intelligence
• Reciprocal Understanding
• The Dynamics of Engaged Listening
• Resolving or Managing Conflict
• The Behaviors of Respectful Conflict Encounters
• The Power of Pre-suasion
• The Keys to Principled Negotiation
• Building a Motivating Culture
• Ongoing Communication

If you're a physician, you seek ideas that are grounded in research and theory. However, with time being a scarce resource, you'll benefit even more from practical applications that can be added to your toolbox. This book strives to accomplish both aims.

There's something noble about choosing a career as a physician. Heroic, some even say. And even though the Covid-19 pandemic has opened the world's eyes to the day-to-day rigors of the job, Dr. Tomi Mitchell doesn't mince words when describing how so many doctors are silently suffering, unsupported by the system. Burnout. Depression. Suicide. The Soul-Sucking, Energy-Draining Life of a Physician: How to Live a Life of Service Without Losing Yourself is a non-fiction guidebook that aims to help those working in the healthcare sector (or those in a relationship with someone in a giving profession) to understand the inherent risks of becoming a doctor and find ways to achieve work-life balance so they can thrive in an authentic way every day.

Along with research and professional insights, Dr. Mitchell's book is full of anecdotes about her journey to becoming an MD and her eventual decision to temporarily hang up her stethoscope to focus on other parts of healing, taking a more holistic approach to life and work, as a wellness and performance coach, while rekindling her love for writing. The Soul-Sucking, Energy-Draining Life of a Physician: How to Live a Life of Service Without Losing Yourself is a bold how-to guide for doctors-and those considering the profession-on how to embrace their drive but in healthier ways.

Medical Professionalism: Theory, Education, and Practice provides a comprehensive account of three tracks of medical professionalism - the conceptual, the teaching and assessment, and the practical - in a single resource from leading experts in the field.

Innovatively it provides new perspectives on topics such as managing conscientious objections, social media use by physicians, physician resiliency and remediation, health law and environmental stewardship that have not previously been addressed specifically through the lens of medical professionalism.

Part A focuses on the definitions, theoretical underpinnings, and scope of medical professionalism. Part B explores different ways to understand and educate for medical professionalism along the continuum of medical practice. Part C assesses various practice issues through the lens of medical professionalism. Finally, Part D assesses organizational issues through the lens of medical professionalism. It includes narrative prologues to each section, and a conclusion that assesses how technological innovations in health care create several tensions that the field of medical professionalism will need to address in the future.

This book appeals to academics, medical students, bioethics students, health care administrators and managers, physicians, and health care researchers.

Master the skills you need to succeed in the classroom and as a health care professional! Filled with tips and strategies, Career Development for Health Professionals, 4th Edition provides the skills required to achieve four important goals: 1) complete your educational program, 2) think like a health care professional, 3) find the right jobs, and 4) attain long-term career success. This edition includes a new chapter on professionalism and online activities challenging you to apply what you've learned. Written by respected educator Lee Haroun, this practical resource helps you maximize your potential and grow into a competent, caring, well-rounded member of the health care team.

• Self-paced format with interactive exercises, stop-and-think review, and end-of-chapter quizzes allows you to work through the text independently.
• Conversational, easy-to-read style helps you understand concepts and skills by delivering information in small, easily absorbed chunks.
• Chapter objectives and key terms at the beginning of each chapter preview the material to be learned while reading the chapter.
• UPDATED on-the-job strategies and Success Tips focus on professional certification exams, the use of social media, general job requirements, online classroom learning, employment laws, and necessary skills and National Health Care Skill Standards.
• Prescriptions for Success and Resume Building Blocks emphasize the importance of a resume and how it is a 'work in progress' from the first day of a student's education.Prescription for Success exercises let you apply what you've learned to on-the-job situations.
• Useful Spanish Phrases appendix provides a quick reference for translations that will prove valuable in today's workplace.
• Student resources on the Evolve companion website include activities providing a chance to use critical thinking skills and apply content to health care jobs.

• NEW Becoming a Professional chapter defines professionalism as it relates to health care occupations, emphasizes its importance, and presents examples of professionals in action.
• NEW! Full-color photos and illustrations bring concepts and health care skills to life.
• NEW case studies offer a real-life look into school, job-search, and on-the-job situations.
• NEW study and job-search strategies explain how to study for classes, job applications, resumes and resume trends, guidelines to preparing different types of resumes (print, scannable, plain text, and e-mail versions), protecting against job scams, online job searching, and preparing for the job interview.
• NEW reference chart on the inside front cover provides an outline to the book's content, making it easy to find the information you need.

What Hurts the Physician Hurts the Patient describes MedRAP, a comprehensive program designed to advance the professional growth of medical trainees and improve their well-being by addressing factors that lead to stress and burnout. The program focuses on facilitating the transition into the medical training environment and improving the organizational culture. The program also focuses on addressing ACGME competencies such as communication and interpersonal skills, professionalism, and systems-based practice skills. The Quality Improvement (QI) component of the program involves the entire health care team to facilitate collaboration and improve the efficiency of the hospital work environment and patient care. Because of MedRAP's efficient design, maximum benefits for medical training programs can be achieved with a judicious commitment of time and resources.

For more information, visit www.medrap.org.

What People are saying

What Hurts the Physician Hurts the Patient is comprehensive and clearly written and will be of enormous value to graduate medical education. I highly recommend this book to all medical residents, resident program directors, department chairs, and administrators who are connected with the training of new physicians. Ms. Mushin has made an enormous contribution not only to resident training at Baylor, but also to the overall training of residents in the United States.

- ANTONIO GOTTO, JR., MD, DPHIL

Dean Emeritus, Weill Cornell Medicine

Provost for Medical Affairs Emeritus, Cornell University

During the 25 years of this program, I have witnessed firsthand the benefits for resident morale and team building. The Quality Improvement component was used to improve both education and patient care. With the introduction of the Core Competencies by ACGME, this program became essential to meeting the milestones expected for accreditation. This comprehensive and thoughtful book will benefit program directors as well as other institutional leaders and non-physician training programs. I highly recommend this excellent work.

- STEPHEN B. GREENBERG, MD, MACP

Distinguished Service Professor, Margaret M. and Albert B. Alkek Department of Medicine, Baylor College of Medicine

The Resident Assistance Program has been an invaluable part of our internal medicine training program. The program meets not only the residents' needs, but also supports the management of institutional and academic goals. Through the years, I have also received feedback from different healthcare team members who have felt that the program contributed to improved collaboration and, thus, improved patient care. I have been discussing the program in my presentations to new applicants and feel it is a great asset to our recruitment process.

- RICHARD J. HAMILL, M.D.

Professor, Departments of Medicine and Molecular Virology Microbiology, Associate Chair for Medical Education,
Baylor College of Medicine

Doctors are struggling. The profession has changed, from a craft focused on healing and built on knowledge, thought, and character, to what ends up feeling more and more like a factory job with an assembly line mentality, concerned primarily with budgets and efficiency. Doctors have gone from leaders to servants. Stress, uncertainty, and burnout have naturally followed. This is not a book about health care policy, or about what might, could, or should happen in the future. Instead, it's a book to help every doctor understand what is happening - to him, to his colleagues, and to his profession - and to help everyone who works with doctors understand how to harness the power of doctors in order to move health care forward. It's a book that shows doctors what they can do to empower themselves, expand their influence, and make a difference in their professional lives, every day. Solutions to health care problems have become so much more varied and complex than they used to be - but what they all have in common is that they are filtered through doctors. And, unfortunately, too many doctors today are suffering. In this book, you can take the three-step journey to help Rescue The Doctor - REFRAME the way you see the state of health care and the changes affecting doctors worldwide, TRANSLATE these shifts into the skills that you need in order to succeed and thrive, and then DELIVER real results - along the way becoming a more fulfilled, more satisfied, and more successful doctor - a rescued one. Doctors today aren't just patient healers - they're system healers, the connectors between management and patients, research and clinics - the bridge carrying medicine forward into the future. To rescue health care, and make things better - for patients and for society - it's imperative that we Rescue The Doctor. Pramstaller and Smith offer doctors a clear and useful roadmap to accomplish the patient work that they aspire to. When doctors reframe, translate, and deliver, they rescue themselves and serve their patients. This rescue has implications for doctors, patients, policy makers, and administrators throughout the health care system. The authors do an exceptional job of adapting management principles to physician opportunities. -- Dave Ulrich, Rensis Likert Professor of Business, University of Michigan