In the aftermath of the pandemic, preexisting challenges in healthcare organizations have intensified. Stress, burnout, staffing shortages, and even the erosion of trust in organizational leadership are pressing issues that need solutions.

Using construction as their metaphor, authors Joe Tye and Bob Dent make a compelling case that a healthcare organization's Invisible Architecture-a foundation of core values, a superstructure of organizational culture, and the interior finish of workplace attitude-is no less important than its visible architecture.

In this third edition of Building a Culture of Ownership in Healthcare, readers will learn how investing in their organization and their people can enable a significant, successful change in productivity; employee engagement; nurse satisfaction, recruitment, and retention; quality of care; patient satisfaction; and positive financial outcomes.

Michael E. Gerber, bestselling author of The E-Myth Revisited shares his powerful insights to lead independent physicians to successful practices and enriched lives.

Michael Gerber has dedicated much of his professional life to the study of entrepreneurship and business dynamics. His E-Myth Academy is renown in the entrepreneurial world for its business insight and guidance as well as its inspirational advice.

In the E-Myth Physician, bestselling author Gerber returns to his roots in order to provide indispensable advice to doctors who own and run their own practices. Gerber provides excellent business insights into topics such as streamlining systems, effective small-business management practices, healthy patient relations and managing cash flow, all with the goal of freeing physicians from the daily grind of running a business and leading them to a happier and more productive life while doing the job they love - practising medicine.

Incivility and other workplace aggressions have a significant impact on the lives of healthcare professionals, faculty, and students, as well as the patients and families in their care. Incivility in academic and practice environments can provoke uncertainty and self-doubt, weaken self-confidence, and cause detrimental and lasting effects on individuals, teams, and organizations. These behaviors can fracture relationships and result in life-threatening mistakes, preventable complications, harm, or even the death of a patient.

In Core Competencies of Civility in Nursing & Healthcare, Cynthia Clark-a nurse-leader dedicated to organizational change and an unwavering advocate for civility and dignity for all-provides an abundance of practical solutions to create and sustain communities of civility, diversity, inclusion, and respect in academic and healthcare environments. Using a wealth of evidence-based interventions, hands-on tools, and scholarly resources, this book expands current thinking on the topic of civility to create and support healthy, productive work and learning environments for the benefit of all.

Enjoy access to the companion podcast series Conversations About Health Care Delivery in the United States!

Newly revised and significantly updated, Jonas and Kovner's Health Care Delivery in the United States, 13th Edition continues to be a highly acclaimed and trusted resource covering all aspects of health care in the United States. This comprehensive textbook contains information on a wide array of topics, including the organization of care, population health, the fundamental challenges of health disparities, health care financing and economics, and health information technology's role in improving care and protecting privacy. New chapters on public health preparedness and its role in mitigating effects on health and the health system, and the medical and social challenges of caring for older adults provide insight into important, ongoing challenges and what those challenges reflect about our system of care.

With an increased emphasis on health disparities, population health, and health equity, this textbook includes a timely focus on how social and behavioral determinants influence health outcomes. Students will gain a deeper understanding of public health systems and their societal role and of the economic perspectives that drive health care managers and the system. Thorough coverage of the rapid changes that are reshaping our system, in addition to an evaluation of our nation's achievement of health care value, will equip students with the critical knowledge they need to enter this dynamic and complex field. The book also includes cutting-edge, evidence-based information on preventive medicine, innovative approaches to control health care costs, initiatives to achieve high quality and value-based care, and much more from prominent scholars, practitioners, and educators within health care management, public health, population health, health policy, medical care, and nursing.

Key Features:

• New chapters on Public Health Preparedness and Caring for Older Adults
• Expanded coverage on health disparities and health equity, public health systems and their societal role, and the economic perspectives driving health care managers and the system
• Careers in Focus sections provide perspectives from a range of career paths in the health sector and how they contribute to the health care workforce
• Case Exercises and Discussion Questions have been expanded for all chapters
• Digital access to the entire text, including four supplementary eChapters that provide an engaging visual overview of trends in health care and detail the Affordable Care Act--including its history and implementation, updates to the law, and changes as a result of the COVID-19 pandemic
• Purchase includes digital access for use on most mobile devices or computers, and qualified instructors also have access to a full suite of instructor resources

This vital resource offers mental and behavioral health providers clear, demystified guidance on HIPAA and HITECH regulations pertinent to practice. Many mental health providers erroneously believe that if they uphold their ethical and legal obligation to client confidentiality, they are HIPAA compliant. Others may believe that because their electronic health record provider promises HIPAA compliance, that their practice or organization is HIPAA compliant also not true. The reality is HIPAA has changed how providers conduct business, permanently, and providers need to know how to apply the regulations in daily practice. Providers now have very specific privacy requirements for managing patient information, and in our evolving digital era, HIPAA security regulations also force providers to consider all electronic aspects of their practice.

HIPAA Demystified applies to anyone responsible for HIPAA compliance, ranging from sole practitioners, to agencies, to larger mental health organizations, and mental health educators. While this book is written for HIPAA covered entities and business associates, for those who fall outside of the regulations, it is important to know that privacy and security regulations reflect a new standard of care for protection of patient information for all practitioners, regardless of compliance status. Additionally, some HIPAA requirements are now being codified into state laws, including breach notification.

This book s concise but comprehensive format describes HIPAA compliance in ways that are understandable and practical. Differences between traditional patient confidentiality and HIPAA privacy and security regulations are explained. Other important regulatory issues covered that are of importance of mental health providers include:

• Patient rights under HIPAA
• How HIPAA regulations define psychotherapy notes, with added federal protection
• Conducting a required security risk assessment and subsequent risk management strategies
• The interaction with HIPAA regulations and state mental health regulations
• Details about you may need Business Associate Agreements, and a Covered Entity s responsibility to complete due diligence on their BAs
• Training and documentation requirements, and the importance of sanction policies for violations of HIPAA
• Understanding what having a HIPAA breach means, and applicable breach notification requirements
• Cyber defensive strategies.

HIPAA Demystified also addresses common questions mental health providers typically have about application of HIPAA to mobile devices (e.g. cell phones, laptops, flash drives), encryption requirements, social media, and Skype and other video transmissions. The book also demonstrates potential costs of failing to comply with the regulations, including financial loss, reputational damage, ethico-legal issues, and damage to the therapist-patient relationship.

Readers will find this book chock full of real-life examples of individuals and organizations who ignored HIPAA, did not understand or properly implement specific requirements, failed to properly analyze the risks to their patient s private information, or intentionally skirted the law. In the quest to lower compliance risks for mental health providers HIPAA Demystified presents a concise, comprehensive guide, paving the path to HIPAA compliance for mental health providers in any setting.

Incivility and other workplace aggressions have a significant impact on the lives of healthcare professionals, faculty, and students, as well as the patients and families in their care. Incivility in academic and practice environments can provoke uncertainty and self-doubt, weaken self-confidence, and cause detrimental and lasting effects on individuals, teams, and organizations. These behaviors can fracture relationships and result in life-threatening mistakes, preventable complications, harm, or even the death of a patient.

In Core Competencies of Civility in Nursing & Healthcare, Cynthia Clark-a nurse-leader dedicated to organizational change and an unwavering advocate for civility and dignity for all-provides an abundance of practical solutions to create and sustain communities of civility, diversity, inclusion, and respect in academic and healthcare environments. Using a wealth of evidence-based interventions, hands-on tools, and scholarly resources, this book expands current thinking on the topic of civility to create and support healthy, productive work and learning environments for the benefit of all.

There's a lot more to a healthy podiatry practice than simply treating patients. You have to build a strong team, design a smooth workflow, and keep the money coming in-which isn't always easy. In fact, your greatest roadblock to financial success could be your own billing department. They may, in fact, be leading you to financial ruin.

Enter Gisele Saenger, founder ParaDocs Medical Revenue Center. Since 2004, she's been working exclusively with podiatrists to increase their revenues, accelerate their time to payment, and reduce the risk of denied claims. The result is a population of podiatrists who have expanded their bottom line without working more hours.

This book offers private practice podiatrists a complete management and billing solution-your revenue roadmap-for becoming independent, successful, and highly profitable.

What's the best way to prepare pre-health professionals for the turbulent health care sector? Recognize that population health concepts, skills, and competencies will help ensure students' success.

Population Health: Practical Skills for Future Health Professionals equips both pre-clinical and management students with a broad and detailed overview of the essential elements of population health. Introductory chapters explain the role and purpose of population health; outline the many events that aligned to form this innovative health care delivery approach; compare and contrast community, public, global, and population health approaches; and describe essential public health tools and skills used for coordinating population health care. Additional chapters explore population health frameworks; essential strategies of health promotion, disease prevention, and wellness; the impacts of social determinants of health and health inequities on population health; and effective measurement and assessment of health service delivery and positive health outcomes.

This book presents students with a step-by-step risk management process for mitigating population health challenges and emphasizes innovative, patient-centric healthcare delivery service models, such as Accountable Care Organizations. Closing chapters address the many technological advancements and opportunities of virtual care and digital health applications in delivering care. Students develop competencies in innovation, design thinking, change management, and agile management strategies. An appendix includes a detailed case study emphasizing the role of community health needs assessments for population health.

Population Health is an ideal textbook for foundational courses across various health disciplines seeking to introduce the topic of population health.

In the ever-evolving landscape of healthcare, accurate and efficient medical billing and coding are more critical than ever. As we enter 2023, the medical billing and coding field faces a host of new challenges, regulations, and technological advancements. Mastering Medical Billing & Coding: A Comprehensive Guide for 2023-2024 is your essential companion to navigate this dynamic industry and ensure a successful and rewarding career.

This comprehensive guide, updated for 2023-2024, provides an in-depth exploration of the intricacies of medical billing and coding, encompassing the latest updates in healthcare regulations, insurance policies, and industry standards. Whether you're an experienced professional looking to stay up-to-date or a newcomer seeking to enter this growing field, this book is your go-to resource for success.

Key Features:

1. Current Industry Insights: Stay abreast of the latest trends and changes in medical billing and coding, including updates in ICD-10 and CPT codes, telemedicine billing, and value-based care reimbursement models.

2. Regulatory Updates: Learn about the most recent changes in healthcare regulations, such as HIPAA compliance, MACRA/MIPS, and the Affordable Care Act, and how they impact your day-to-day work.

3. Coding Guidelines: Master the intricacies of medical coding, including accurate diagnosis coding, procedural coding, and the nuances of code modifiers.

4. Billing Best Practices: Explore the world of medical billing, from claim submission and denial management to effective revenue cycle management.

5. Electronic Health Records (EHR): Understand the integration of EHR systems into the billing and coding process and their impact on data security and interoperability.

6. Telehealth Billing: Discover the ins and outs of billing for telehealth services, a rapidly growing area in the healthcare industry.

7. Compliance and Ethical Considerations: Navigate the ethical and legal aspects of medical billing and coding, including fraud prevention and compliance with federal and state regulations.

8. Real-World Scenarios: Benefit from case studies and practical examples that bridge the gap between theory and practice, helping you develop the skills and confidence you need to excel in your career.

9. Career Advancement: Learn how to advance your career in medical billing and coding, explore various specialties, and leverage emerging opportunities in healthcare technology.

Mastering Medical Billing & Coding: A Comprehensive Guide for 2023-2024 is an indispensable resource for medical professionals, students, and anyone looking to enter or excel in the field of medical billing and coding. Stay ahead in this dynamic industry and ensure your contribution to the healthcare system is accurate, efficient, and indispensable. Get ready to master the art and science of medical billing and coding in 2023-2024 and beyond.

In today's chaotic health reform environment, it is especially important for non-financial health care managers to have a practical guide to the tools and concepts they need to manage their human, supply, and equipment resources.

Today's health care managers, frequently, were yesterday's technicians, physicians, and nurses. This puts them in an interesting predicament, since they know the health care side of the business but often lack the financial management skills necessary to create budgets and manage finances in a health care setting. In this guide, William J. Ward Jr. offers easy-to-understand explanations of basic accounting concepts, including cash flow, operating cost and cost behavior, revenue and reimbursement, and so much more.

Providing clearly presented financial information in the context of health care, Ward's book is a one-stop desk reference that provides practical, useful tools and knowledge that readers can immediately put to use. It will help managers, directors, and clinical leaders who work in hospitals, physician practices, and other provider organizations to effectively manage their financial resources on a day-to-day basis, providing guidance for essential tasks such as preparing budgets, managing their departments, and making decisions around financial issues.

Incivility and other workplace aggressions have a significant impact on the lives of healthcare professionals, faculty, and students, as well as the patients and families in their care. Incivility in academic and practice environments can provoke uncertainty and self-doubt, weaken self-confidence, and cause detrimental and lasting effects on individuals, teams, and organizations. These behaviors can fracture relationships and result in life-threatening mistakes, preventable complications, harm, or even the death of a patient.

In Core Competencies of Civility in Nursing & Healthcare, Cynthia Clark-a nurse-leader dedicated to organizational change and an unwavering advocate for civility and dignity for all-provides an abundance of practical solutions to create and sustain communities of civility, diversity, inclusion, and respect in academic and healthcare environments. Using a wealth of evidence-based interventions, hands-on tools, and scholarly resources, this book expands current thinking on the topic of civility to create and support healthy, productive work and learning environments for the benefit of all.

Awarded first place in the 2022 AJN Book of the Year Awards in Nursing Management and Leadership!

This book informs healthcare leaders to implement leadership theories at the micro and macro systems level. At a micro level, it explains how leaders build and maintain a healthy work environment at the individual or team levels. At the macro level, the book discusses leadership's role in facilitating change at the organizational, health system, national, global, and even planetary levels. It also expands leadership knowledge on how leaders can influence and transform practice, including policy change, disaster management, political and social determinants of health, diversity, equity, inclusion, and the Ethics of Belonging. Each chapter has a section to introduce how to integrate theories into practice.

This book is timely, especially during this challenging time of pandemic. The chapters address ways to nurture a healthy work environment, mitigate organizational trauma, foster resilience, improve interprofessional collaboration, and promote exceptional patient experiences. The book gathers great minds in healthcare to make it unique from others. Each chapter uses a collective voice to shape the future of healthcare. The authors provide practical strategies for healthcare leaders to face the challenges regarding innovation, complexity, systems, and partnership in healthcare.

The book comprises five parts, which support leadership development in clinical practice or academic settings. With an emphasis on collaboration and partnerships, it moves away from hierarchical forms of leadership to more engaged, open, equitable, inclusive, authentic, and caring styles. Following is a brief introduction of the five parts.

Part 1 presents leadership theories in organizations. There are four chapters in this part.

Part 2 addresses healthy work environments. The four chapters in this part support readers in establishing and promoting organizational culture and environments.

Part 3 introduces and explains ways to apply novice leadership theories to practice.

Part 4 is about collaboration, leading change, and innovation.

Part 5 is about envisioning the future of healthcare leadership.

Finally, this book guides readers to explore leadership possibilities and prospects from different standpoints. Our interpretation of leadership continues to grow. Through this leadership book, we hope readers create a vision beyond our current systems toward a global, life-sustaining perspective, inspired and moved to actions that promote the transformation and revolution of healthcare by leading to sustainable health and humanity.

The ACMPE Certification Exam Workbook is a valuable tool to help you confidently approach the exam by putting broad medical practice concepts into a real-world perspective. The workbook provides you with:

• A systematic, guided, and interactive approach
• A review of all aspects of medical practice management
• A hybrid learning approach that combines the characteristics of content review and assessment
• A lighter overview and treatment of the content than a textbook
• An interactive approach to guide you through assessments, practice questions, and detailed answers

Best-selling author Elizabeth Woodcock, MBA, FACMPE, CPC, has updated this popular manual to help busy medical practice executives keep their practice up to date on the latest regulations and operational processes in medical practices. Keeping practice manuals current can be a daunting task, and developing them in a clear, consistent and compliant way only adds to the burden.

When you find yourself asking, Why don't my employees understand how to get this job done?, you need a reliable, easy-to-use resource like the Operating Policies and Procedures Manual for Medical Practices, 5^th Edition, to help address the problem.

Updated to reflect an office that is fully automated, this manual is designed for all medical practices regardless of organizational size, type or specialty mix. You'll receive more than 200 customizable policies and procedures that you can use in your practice today.

Let the Operating Policies and Procedures Manual for Medical Practices, 5^th Edition, be your guide on the journey to managing a successful practice. This resource makes it simple to develop and maintain your practice's manual.