The Leadership Sandwich is a practical guide designed for busy leaders who find themselves sandwiched between strategic vision and day-to-day operations. Medland and Moore serve up bite-sized lessons that capture the realities and unexpected twists of leading in healthcare. While some characters, situations and locations have been fictionalized or modified for creative purposes, the stories are inspired by true events. These hard-earned lessons, which form the heart of the book remain unfailing amid evolving technology and clinical practice today.

Unpacking the Stories:

Stories with a Side of Insights: Each story is peppered with insights-those aha moments that can be applied in other situations. As you read, consider the nuances and the hidden gems within the stories. These insights aren't just food for thought; they're nourishment for growth.Discussion Questions: The open-ended questions at the end of each story can prompt dialogue and even controversy among your team. One line of thinking or style rarely fits all when it comes to successful leadership. Think of the questions as seasoning-adding depth and flavor to your team conversations.Pick-and-Choose Lessons: Busy leaders don't always have a lot of time for personal development. That's why there is an array of stories from which to pick and choose. Consult the book when needed, savor a story during a coffee break, or digest it collaboratively with your team. The choice is yours.

Navigating the Sections:

Personal Development: Here, explore topics like self-awareness, resilience, and the art of getting unstuck. Have you ever felt trapped in the need to be right? These insights can liberate you.Team Dynamics: Vulnerability isn't a weakness-it's an avenue for connection. Discover how seeking help and extending grace can transform your team's dynamics.Organizational Growth: Like a well-balanced sandwich, organizations thrive when all layers align. Dive into strategies that foster innovation, promote accountability, and create harmonious workspaces.

As you journey through these pages, keep your tastebuds alert. Your own aha moments await against the backdrop of your unique context. So, grab your sandwich and bon appetite!

Physicians aspiring to become a chief medical officer: Are you ready to take the next step in your career? Look no further than this book from AAPL and author Rex Hoffman, MD, MBA, FACHE, CPE. This comprehensive guide is designed to help you put your best foot forward and achieve your goal of becoming a chief medical officer.

Through the use of surveys and interviews with chief executive officers and regional and system CMOs, this book provides unique insights into what hiring managers are looking for in potential CMOs. Furthermore, the book covers the different types of chief medical officer roles, including those in hospitals, medical groups, health plans, and health systems, providing readers with a comprehensive understanding of the field.

The book is divided into five parts, with each section focusing on a different aspect of the journey toward becoming a CMO.

Part I provides an overview of what a chief medical officer does, as well as the pros and cons of leaving a clinical practice to become a CMO.

Part II covers the importance of experience, MBA/MHA/MMM/CPE credentials, or fellowship when applying for a chief medical officer role.

Part III focuses on the application process itself, including tips on where to find CMO jobs, how to review job descriptions, and how to prepare a standout resume.

Part IV includes advice from four individuals who have held various CMO roles, providing readers with a deeper understanding of the different types of CMO positions.

Finally, Part V covers what to do once you land your dream job, including how to spend your first 90 days on the job and the importance of having a mentor.

By gaining a deeper understanding of what it takes to become a successful chief medical officer, readers will gain confidence in their journey toward this goal. Each of the authors is a successful CMO and a subject matter expert in the topics they are writing about, providing readers with valuable insights and knowledge to help them succeed.

This resource will be useful to any physician who aspires to become a chief medical officer. However, it will also be valuable to current chief medical officers who are looking to change jobs and become a CMO somewhere else.

Opportunities for improvement in the workplace are plentiful, and healthcare is no exception Spotting the need for improvement and having the drive to initiate change are important, but having the right toolkit can help you to be even more successful. Learn about a blended approach to process improvement called DMAIC. DMAIC is a project methodology for systematically addressing problems in your work and finding the right solutions for your team. This book will walk you through the five project phases and share tips and tricks from experienced authors. Driving improvement initiatives in healthcare is possible with the right knowledge and tools

In UnHealthcare, Silicon Valley entrepreneur and investor Hemant Taneja and Jefferson Health CEO Stephen Klasko, along with writer Kevin Maney, make a provocative case for a new data-driven, cloud-based category of healthcare called health assurance. The authors show how health assurance can be built using today's technology, how it will help us all stay healthier at less cost, and how data from health assurance services can help individuals and officials contain and manage deadly virus outbreaks such as Covid-19. More than just a thesis, UnHealthcare is a guide to how entrepreneurs, healthcare professionals, and policymakers can bring health assurance to the mainstream and finally develop a solution to America's healthcare debacle.

If you are a physician leader who wants a better grasp about how the money flows in healthcare, The Chief Medical Officer's Financial Primer: The Vital Handbook for Physician Executives will spell it all out for you. From where healthcare money starts to where it goes and to whom, you will get a comprehensive overview of how money is split up along the way. This book is the ultimate guide for physician leaders who want to understand the intricate financial dynamics of healthcare.

Written by Lee Scheinbart, MD, CPE, FAAPL, a seasoned healthcare executive, this book is a must-read for any aspiring physician leader who wants to succeed in the ever-evolving landscape of healthcare.

Lee Scheinbart successfully integrates the new tools, new opportunities, and new challenges with the history and tradition of the old to give us a clear eye to the future - a future physician leaders must shape today, writes Stephen K. Klasko, MD, MBA, executive in residence, General Catalyst, former president and CEO of Thomas Jefferson University and Jefferson Health, in the book's foreword.

Using stories to illustrate the points, Scheinbart makes the text engaging while fostering critical thinking at every stage of an aspiring medical officer's career growth.

One of the advantages of this book is that the chapters can be read in any order and it still imparts an understanding of the topic. It can be a useful guide or used as a refresher when encountering a particular topic in today's healthcare financial landscape.

This practical book takes a currently overwhelming, if not muddled, picture of U.S. healthcare and provides the first step toward mastering its financial dynamics.

Harness the power of social capital to improve the efficacy and efficiency of healthcare organizations

Written by Thomas Lee, Chief Medical Officer at Press Ganey, Social Capital in Healthcare describes a new and powerful framework for improving healthcare, arguing that managers should approach the work of building trust, teamwork, and high reliability with the same intensity and discipline as CFOs use when managing the finances of their organizations.

Lee's powerful framework integrates management priorities such as safety, quality, patient experience, and workforce resilience/burnout/loyalty, demonstrating through data that these silos are in fact intertwined, and the work of improving them is best taken on with a single focus: improving social capital.

In this book, readers will learn about:

• Key social capital themes in healthcare, including trust, respect, connectedness, and teamwork
• The necessity of social capital in healthcare due to changes in medicine, patients, and society
• Building social capital through transitivity, reciprocity, bridging connections, and driving the right values
• Social capital initiatives at institutions such as the Mayo Clinic, Houston Methodist, and Vanderbilt University Medical Center

Drawing upon deeply respected work from sociology, psychology, and business strategy, Social Capital in Healthcare earns a well-deserved spot on the bookshelves of all forward-thinking healthcare executives, managers, and consultants.

In this collection of short essays, Ken Kaufman, a longtime advisor to healthcare organizations and executives, offers his observations about leadership, strategy and management, finance, the economy of disruption, talent, the role of not-for-profit healthcare, and innovation.

Ken Kaufman's blogs are endlessly readable and consistently prescient in their observations and advice. Ken has earned his reputation as one of healthcare's leading strategists. His insights into what it takes to be a superior leader have been valuable and impactful to me personally, as well as to hospital and health system executives around the country.David Blom, President and CEO, OhioHealth, 2002-2019

Over his long career, Ken Kaufman has consistently seen around the corners of the labyrinth that is the changing nature of healthcare delivery. This collection of Ken's blogs offers the best of Ken's insights, presented with his trademark directness, wit, and passion.Laura S. Kaiser, FACHE, President and CEO, SSM Health

Year in and year out, Ken Kaufman has challenged healthcare executives to look at the world broadly, to think creatively, and to execute with courage and discipline. Ken's blogs are among the richest sources I have found for fresh ideas and true inspiration.Pete McCanna, CEO, Baylor Scott & White Health

Transform your healthcare practice with a prescription for success.

What if your healthcare practice was a place where everyone-administrators, care providers, and patients-felt good? A place where burnout, job dissatisfaction, or staff turnover simply didn't exist? A place where you and your team show up every day energized, fulfilled, and inspired to deliver the highest quality of care?

For too long, the healthcare system has been built exclusively around the needs of patients, at the expense of the mental and physical health of the very people who are expected to care for them. It's time for a People First approach-one where your finances, people, and business initiatives aren't suffering at the expense of patient needs.

In this essential guide to organizational design for the healthcare sector, operational leadership expert Amy Lafko shows you how to build a thriving practice by focusing on the people who keep it running. You'll discover how to:

● Provide clarity around organizational mission, vision, values, and goals

● Engage, align, and empower teams

● Enhance communication and trust

● Decrease staff turnover and increase buy-in

● Boost profit margins

● Eliminate employee and leadership burnout

● Improve patient satisfaction

● Design a sustainable strategy for growth.

By flipping the focus of your organization from the people who need care to those who provide it, your people will be armed with the tools and support necessary to bring their best to your patients. Whether you're in the process of mapping out your private practice, already running a successful practice, or are experiencing turmoil within your healthcare organization, you can set yourself on a path toward increased staff and patient satisfaction, improved productivity, and enhanced efficiency. People First is your prescription for success.

The Fundamentals of Healthcare Administration: Navigating Challenges and Coordinating Care opens with a discussion on the differences between health, healthcare and health care and provides an overview of healthcare management and organizational trends. And it culminates in discussions of leadership, management, motivation, and organizational behavior and management thinking. Additionally, the topics of information technology, teamwork, health disparities, organizational culture, performance, and change are included in the discussions.

The book is filled with learning aids including introductions, chapter objectives, on-page definitions, key points, real-world examples, case studies, practical applications, discussion questions, and chapter summaries. This text is meant to enable students to critically analyze real-world healthcare management scenarios. The book is equipped with a case study and critical thinking questions that are used throughout the chapters to help the reader put the contents into action. This textbook will utilize one major case study called Managing the Case of Mr. Rodriquez. Leadership examples, critical thinking exercises and/or questions have been added into each chapter to help the reader apply what he/she has read in efforts to aid in an understanding of the content. The case is laid out here in its entirety and will be referenced using a sidebar within or as a caption at the beginning of the chapters.

An overview of US physician experiences and the unprecedented rates of physician resignation. With first-hand accounts from physicians, the book covers topics of burnout, moral injury, depression, anxiety, addiction, and physician suicide; summarizing how the healthcare ecosystem was built for failure, while still offering hope and a plan for the future of US healthcare.

An ideal entry point into health economics for everyone from aspiring economists to healthcare professionals.

The economics of healthcare are messy. For most consumers, there's little control over costs or services. Sometimes doctors are paid a lot; other times they aren't paid at all. Insurance and drug companies are evil, except when they're not. If economics is the study of market efficiency, how do we make sense of this?

Better Health Economics is a warts-and-all introduction to a field that is more exceptions than rules. Economists Tal Gross and Matthew J. Notowidigdo offer readers an accessible primer on the field's essential concepts, a review of the latest research, and a framework for thinking about this increasingly imperfect market.

A love letter to a traditionally unlovable topic, Better Health Economics provides an ideal entry point for students in social science, business, public policy, and healthcare. It's a reminder that healthcare may be a failed market--but it's our failed market.

America spends more than any other developed country on healthcare, and yet does not provide better health outcomes. Why is healthcare so expensive in America, and what is the solution to this out-of-control cost curve? Republicans and Democrats can't agree, and yet rational compromise is desperately needed. Perhaps the best solution to better healthcare in America lies between all this political hyperbole. In Purple Solutions, a collection of 20 experts have come together to share their thoughts and expertise on how to reform healthcare in America. Expert contributors include the former president of the AMA, policy and think tank leaders, healthcare executives, entrepreneurs looking to disrupt the current medical industrial complex, politicians, payers, providers and legal experts. The solution is in our hands as consumers and voters, not in the hands of big government or corporate medicine. Viable bipartisan solutions to healthcare reform are presented - we just need to change our mindset, and then convince our elected officials to compromise and work towards giving us better healthcare in America.

I have wanted to write a book about the business of medicine for a long time now. Why?, you ask. The reason is because I have seen so many doctors give up, switch careers, or sell out to large conglomerates of health care employers because the physicians were not able to succeed on their own. This has been so hard for me to watch. Unfortunately, the business of medicine is not taught in, or part of, medical school curriculums. As such, these poor health care providers just went into the profession blind. They had no idea what to expect. There was no guidance or direction provided during their training. There was just ignorance and naiveté when they came out into the world. They were left to figure it out for themselves and just told to flap their wings and fly. Well, I want to change that. I think it should be. In fact, I think it must be, and I'm on a mission to make it happen. In medical school, there are no business courses about etiquette, people skills, public speaking, finance, accounting, billing, collections, accounts receivable, accounts payable, banking, wealth management, money management, budgeting, investments, economics, business management, human resources, etc. All these courses should be required. My goal is to make this book mandatory reading material on every health care provider's educational curriculum. It will not only teach you how to succeed in the business of medicine, but in the specialty of medicine, as well.

Align your practice with purpose in this self-reflective guide for healthcare practitioners.

Healthcare practice for integrative and allied professionals' success isn't about getting the most patients in the door or bottom-line numbers. It's about building a practice guided by your values and watching it turn into a fulfilling, sustainable career aligned with your personal mission. Take your practice from a daily grind to a rewarding, purpose-driven endeavor with Realigning Medicine.

Seasoned healthcare practitioner and consultant Jordan Barber delivers an honest and empathetic guide that goes beyond the standard business of healthcare advice. Built with practical business-growth strategies, interactive exercises, and patient-centered care insights, Realigning Medicine reframes how healthcare professionals can run fulfilling practices using self-awareness and clarity. Practitioners will learn to define a North Star-a clear vision of what you want from your practice-and gain practical tools to avoid common pitfalls like burnout, self-sabotage, and inconsistent messaging. This is your holistic approach to put your well-being and core values at the forefront of practice management.

Learn how to:

• Craft your unique vision. Identify your core values and mission to guide every practice decision.
• Set healthy boundaries. Learn effective communication and boundary-setting strategies to avoid burnout.
• Build trust and loyalty. Master the know, like, and trust formula to foster lasting patient relationships.
• Align actions with values. Avoid self-sabotage by ensuring your practice aligns with both professional and personal goals.
• Empower positive patient experiences. Design a patient journey that reflects empathy, clarity, and genuine care.

Whether you're an integrative or allied healthcare provider feeling worn out from the practice you once loved or you're just starting out with your own patients, discover the way to a more authentic, sustainable career. Create a healthcare practice that fulfills you as much as it serves your patients with Realigning Medicine.

As Americans, we spend trillions of dollars more on healthcare than anyone else in the world, yet we have shorter lifespans. Patients are crushed by medical debt, sometimes forced to choose between paying for medications, rent, or food. Healthcare workers are burned out from being trapped in a broken system-one that has been the greatest rip-off of the American people this century.

In Broken, Bankrupt, and Dying, Dr. Brad Spellberg tells the story of this tragic failure of American healthcare, from excess deaths to maddening inefficiencies, crushing costs to medical bankruptcies, and bizarre billing practices to absurd waste (learn what a Johnson rod is and how it affects your health).

Dr. Spellberg presents a real-world solution for a better future that differs from the healthcare proposals discussed in the media. Most importantly, he shows us how we can do better-for our families, our businesses, and our society as a whole.

We thought we knew what patients needed...- Dr. James Merlino, Cleveland Clinic

Most consumers agree their service experiences with hospitals, clinics, and physicians fall well short of their service experiences with hotels, resorts, and restaurants. So, what would their experiences be like if healthcare providers served them the same way hospitality providers do?

Given that both industries share many common service touchpoints, one wonders whether healthcare service providers could adopt principles of hospitality to enhance the patient experience. The insights shared in this book reveal the answer: yes!

Rich with original survey data, examples, and interviews with widely admired hospitality and healthcare service practitioners, Hospitable Healthcare is a valuable resource guaranteed to enhance the patient experience.

The first of its kind, Hospitable Healthcare introduces healthcare providers to an original service model based on principles the hospitality industry has used to create great guest experiences: PAEER (for Prepare, Anticipate, Engage, Evaluate, Reward). The model addresses four trends impacting healthcare: more patient-directed selection of healthcare service providers; greater transparency in the pricing of healthcare services to promote competition; more direct-to-consumer marketing to attract new patients; and the growing importance of patient satisfaction when payors determine reimbursement.

As Shoemaker's and Yesawich's work reveals, Hospitable Healthcare is indeed just what the patient ordered!

Are you overwhelmed and underprepared?

Feeling confused or even guilty?

Concerned that you could miss something?

Don't have all the answers?

Caregiving is a journey that can be both beautiful and frustrating (sometimes at the same time). The truth is it is devastating seeing someone you love sick, hurt or facing declining health. Care Coordination and patient advocacy is the guidance you need for the journey. Read and discover how to bring calm into your caregiving.

As Americans, we spend trillions of dollars more on healthcare than anyone else in the world, yet we have shorter lifespans. Patients are crushed by medical debt, sometimes forced to choose between paying for medications, rent, or food. Healthcare workers are burned out from being trapped in a broken system-one that has been the greatest rip-off of the American people this century.

In Broken, Bankrupt, and Dying, Dr. Brad Spellberg tells the story of this tragic failure of American healthcare, from excess deaths to maddening inefficiencies, crushing costs to medical bankruptcies, and bizarre billing practices to absurd waste (learn what a Johnson rod is and how it affects your health).

Dr. Spellberg presents a real-world solution for a better future that differs from the healthcare proposals discussed in the media. Most importantly, he shows us how we can do better-for our families, our businesses, and our society as a whole.

This book is a collaborative effort among three faculty members from the Darton College of Health Professions, Nursing Department, at Albany State University, a Historically Black College and University (HBCU), and part of the University System of Georgia. The book idea originated from a grant-funded program to create open education resources (OER) for students learning in University System of Georgia's eMajor courses. A free pdf form of this text is available for download.

The authors of this book are registered nurses who have each worked 25 or more years in various roles and specialties within our healthcare system. There have been many changes throughout the years. The authors' experience and knowledge are from a nursing perspective not found in other texts of similar content.

The healthcare system has advanced tremendously since the very beginning of our formalized system. The most significant growth has been in technology use to support, diagnose, increase patient safety, and document patient outcomes. However, more can be done to ensure a system that meets all our citizens' healthcare needs.

Readers of this text will learn a brief history of our healthcare system and explore the current state of health in the U.S. In the next 12 chapters, readers will:

- consider health as defined using determinants of health

- discover the many types of healthcare providers seen throughout the system

- differentiate between the different types of healthcare settings

- explore state and federal programs that provide oversight

- examine private insurance and managed care plans

- survey access issues and the cost of healthcare

- review how state and federal government provides support to special populations

- discover the quick expansion of technology use in healthcare

- assess quality determinants and accreditation standards

- compare national healthcare systems presently used to the present U.S. healthcare system

- identify advantages of a national healthcare system for the United States

This book will describe and explain our current healthcare system's complexities by providing the basics of many components in easy to understand terminology. Each chapter includes essential features to assist the student in learning and understanding

- Learning outcomes, noting what the student can expect to learn by the end of each chapter.

- Key terms for each chapter content, explained and defined within the chapter and in a glossary.

- Tables, figures, pictures, and weblinks to enhance learning.

- Pause and Reflect scenarios with questions to stimulate thought about the topic.

- First person perspectives which bring richness and depth to the topic.

- Review questions to challenge the reader's comprehension.

- The current state of the U.S. healthcare system in the year 2020, including the impact of COVID-19.

Healthcare Stewardship examines how substantial changes in the American healthcare delivery system can transform it into a sustainable, 21st-century model of integrated healthcare and management, focusing on foundational and capacity-building improvements. A major paradigm shift is required to accomplish this call to action for all healthcare stakeholders to collaborate, cooperate, and coordinate the necessary changes to create and innovate a successful and sustainable US healthcare delivery system.

Dale J. Block, MD, MBA, DABFM, has been a licensed, practicing family physician for over 35 years in multiple patient settings, leading health professionals and team members through transformation to a Sustainable American healthcare delivery system. Boarded in Family Medicine, Dr. Block holds various clinical and administrative certifications. In 2006, Dr. Block published his first textbook, Healthcare Outcomes Management: Strategies for Planning and Evaluation. He is also the author of several publications and abstracts.