In the business world, the first step to great results is good communication. Talk Lean uses original research and a fresh approach to teach businesspeople how to say difficult things and ask difficult questions in a way that is positive, effective, and comfortable for everyone involved. You'll learn how to begin meetings and conversations in a way that is succinct, empathetic, and effective, while putting people in a positive and receptive frame of mind. You'll learn how to listen and respond during meetings to maximise both productivity and empathy and how to close meetings in positive ways that lead to great results.
Who's Who in Modern History is a unique reference book which examines those individuals who have shaped the political world since 1860. Coverage is truly global, including the most important figures in Europe, Asia, North America, Latin America, Africa and Australasia.
It provides:
* an easy-to-use A-Z layout
* authoritative, detailed biographies of the most important figures since 1860, from Clemenceau and Chief Buthelezi to King Fahd and Benazir Bhutto
* bibliographical references for each entry, to aid further research
* extensive cross-referencing
* an essential guide for students, researchers and the general reader alike.
Ypres today is an international 'Town of Peace', but in 1914 the town, and the Salient, the 35-mile bulge in the Western Front, of which it is part, saw a 1500-day military campaign of mud and blood at the heart of the First World War that turned it into the devil's nursery.
Distinguished biographer and historian of modern Europe Alan Palmer tells the story of the war in Flanders as a conflict that has left a deep social and political mark on the history of Europe. Denying Germany possession of the historic town of Ypres and access to the Channel coast was crucial to Britain's victory in 1918. But though Flanders battlefields are the closest on the continent to English shores, this was always much more than a narrowly British conflict. Passchendaele, the Menin Road, Hill 60 and the Messines Ridge remain names etched in folk memory. Militarily and tactically the four-year long campaign was innovative and a grim testing ground with constantly changing ideas of strategy and disputes between politicians and generals. Alan Palmer details all its aspects in an illuminating history of the place as much as the fighting man's experience.Who's Who in Modern History is a unique reference book which examines those individuals who have shaped the political world since 1860. Coverage is truly global, including the most important figures in Europe, Asia, North America, Latin America, Africa and Australasia.It provides: an easy-to-use A-Z layout authoritative, detailed biographies of the most important figures since 1860, from Clemenceau and Chief Buthelezi to King Fahd and Benazir Bhutto bibliographical references for each entry, to aid further research extensive cross-referencing an essential guide for students, researchers and the general reader alike.