A smart, juicy, deeply reported (Katie Couric) biography of the most successful female broadcaster of all time--Barbara Walters--a woman whose personal demons fueled an ambition that broke all the rules and finally gave women a permanent place on the air, written by bestselling author Susan Page.

Barbara Walters was a force from the time TV was exploding on the American scene in the 1960s to its waning dominance in a new world of competition from streaming services and social media half a century later. She was not just a groundbreaker for women (Oprah announced when she was seventeen that she wanted to be Barbara Walters), but also expanded the big TV interview and then dominated the genre. By the end of her career, she had interviewed more of the famous and infamous, from presidents to movie stars to criminals to despots, than any other journalist in history. Then at sixty-seven, past the age of many female broadcasters found themselves involuntarily retired, she pioneered a new form of talk TV called The View. She is on the short list of those who have left the biggest imprints on television news and on our culture, male or female. So, who was the woman behind the legacy?

In The Rulebreaker, Susan Page conducts 150 interviews and extensive archival research to discover that Walters was driven to keep herself and her family afloat after her mercurial and famous impresario father attempted suicide. But she never lost the fear of an impending catastrophe, which is what led her to ask for things no woman had ever asked for before, to ignore the rules of misogynistic culture, to outcompete her most ferocious competitors, and to protect her complicated marriages and love life from scrutiny.

Page breaks news on every front--from the daring things Walters did to become the woman who reinvented the TV interview to the secrets she kept until her heath. This is the stunning (Norah O'Donnell), brilliantly written (Andrea Mitchell) account of the woman who knew she had to break all the rules so she could break all the rules about what viewers deserved to know.

This book provides business professionals with the clearest, easiest roadmap to achieving highly effective departments and organizations.

Are you baffled by how your department can keep making the same mistakes? Do you feel you have been climbing an unending, uphill battle trying to focus your employees' limited time on more valuable work? These obstacles are so common in business that the solution to getting past them even has a name--business process improvement (BPI). Thankfully, though, you don't have to be a BPI expert to resolve these situations and find the results your business needs to find success again.

Written by experienced process analyst Susan Page, The Power of Business Process Improvement is the resource you need to find a simple, bottom-line approach to process improvement work. By implementing its proven 10-step method, you will be able to:

• Eliminate duplication and bureaucracy
• Control costs
• Establish internal controls to reduce human error
• Test and rework the process before introducing it
• Implement the changes

Complete with software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas, The Power of Business Process Improvement is your solution to turning your business into the well-oiled machine you know it can be.

AN INSTANT NEW YORK TIMES BESTSELLER!

The definitive biography of Nancy Pelosi, the most powerful woman in American political history, written by New York Times bestselling author and USA Today Washington bureau chief Susan Page.

Featuring more than 150 exclusive interviews with those who know her best--and a series of in-depth, news-making interviews with Pelosi herself--MADAM SPEAKER is unprecedented in the scope of its exploration of Nancy Pelosi's remarkable life and of her indelible impact on American politics.

Before she was Nancy Pelosi, she was Nancy D'Alesandro. Her father was a big-city mayor and her mother his political organizer; when she encour­aged her young daughter to become a nun, Nancy told her mother that being a priest sounded more appealing. She didn't begin running for office until she was forty-six years old, her five children mostly out of the nest. With that, she found her calling.

Nancy Pelosi has lived on the cutting edge of the revolution in both women's roles and in the nation's movement to a fiercer and more polarized politics. She has established herself as a crucial friend or for­midable foe to U.S. presidents, a master legislator, and an indefatigable political warrior. She took on the Democratic establishment to become the first female Speaker of the House, then battled rivals on the left and right to consolidate her power. She has soared in the sharp-edged inside game of politics, though she has struggled in the outside game--demonized by conservatives, second-guessed by progressives, and routinely underestimated by nearly everyone.

All of this was preparation for the most historic challenge she would ever face, at a time she had been privately planning her retirement. When Donald Trump was elected to the White House, Nancy Pelosi became the Democratic counterpart best able to stand up to the disruptive president and to get under his skin. The battle between Trump and Pelosi, chronicled in this book with behind-the-scenes details and revelations, stands to be the titanic political struggle of our time.

The definitive biography of the most successful female broadcaster of all time--Barbara Walters--a woman whose personal demons fueled an ambition that broke all the rules and finally gave women a permanent place on the air, written by bestselling author Susan Page.

Barbara Walters was a force from the time TV was exploding on the American scene in the 1960s to its waning dominance in a new world of competition from streaming services and social media half a century later. She was not just a groundbreaker for women (Oprah announced when she was seventeen that she wanted to be Barbara Walters), but also expanded the big TV interview and then dominated the genre. By the end of her career, she had interviewed more of the famous and infamous, from presidents to movie stars to criminals to despots, than any other journalist in history. Then at sixty-seven, past the age many female broadcasters found themselves involuntarily retired, she pioneered a new form of talk TV called The View. She is on the short list of those who have left the biggest imprints on television news and on our culture, male or female. So, who was the woman behind the legacy?

In The Rulebreaker, Susan Page conducts 150 interviews and extensive archival research to discover that Walters was driven to keep herself and her family afloat after her mercurial and famous impresario father attempted suicide. But she never lost the fear of an impending catastrophe, which is what led her to ask for things no woman had ever asked for before, to ignore the rules of misogynistic culture, to outcompete her most ferocious competitors, and to protect her complicated marriages and love life from scrutiny.

Page breaks news on every front--from the daring things Walters did to become the woman who reinvented the TV interview to the secrets she kept until her death. This is the eye-opening account of the woman who knew she had to break all the rules so she could break all the rules about what viewers deserved to know.

A smart, juicy, deeply reported (Katie Couric) biography of the most successful female broadcaster of all time--Barbara Walters--a woman whose personal demons fueled an ambition that broke all the rules and finally gave women a permanent place on the air, written by bestselling author Susan Page.

Barbara Walters was a force from the time TV was exploding on the American scene in the 1960s to its waning dominance in a new world of competition from streaming services and social media half a century later. She was not just a groundbreaker for women (Oprah announced when she was seventeen that she wanted to be Barbara Walters), but also expanded the big TV interview and then dominated the genre. By the end of her career, she had interviewed more of the famous and infamous, from presidents to movie stars to criminals to despots, than any other journalist in history. Then at sixty-seven, past the age of many female broadcasters found themselves involuntarily retired, she pioneered a new form of talk TV called The View. She is on the short list of those who have left the biggest imprints on television news and on our culture, male or female. So, who was the woman behind the legacy?

In The Rulebreaker, Susan Page conducts 150 interviews and extensive archival research to discover that Walters was driven to keep herself and her family afloat after her mercurial and famous impresario father attempted suicide. But she never lost the fear of an impending catastrophe, which is what led her to ask for things no woman had ever asked for before, to ignore the rules of misogynistic culture, to outcompete her most ferocious competitors, and to protect her complicated marriages and love life from scrutiny.

Page breaks news on every front--from the daring things Walters did to become the woman who reinvented the TV interview to the secrets she kept until her heath. This is the stunning (Norah O'Donnell), brilliantly written (Andrea Mitchell) account of the woman who knew she had to break all the rules so she could break all the rules about what viewers deserved to know.

If you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities-the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10-step formula leading your business to become more effective, efficient, and adaptable. Arranged in a results-oriented progression, use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing, eliminate redundancy and bureaucracy, control costs, reduce errors, delight customers, and give your organization an edge on continuous improvement.

One woman's grief will empower a community of loved ones left behind

When you spend your life with someone, they become your best friend-they exist in the bits and pieces of every day. That was true for Susan Page. Then, her husband Greg of forty-three years died, leaving her to exist in the space and silence he left behind.

SUSAN PAGE is an experienced business process improvement consultant in the computer, banking, and entertainment industries. After losing the love of her life, she looked for, but could not find, an established process on how to move through the grief cycle. Along Susan's journey, she learned lessons and reconnected with her faith. Finding the empowerment of living, and thriving, in this new chapter of her life led her to want to share her journey and those lessons with others. In When You Lose Your Spouse: A Practical Guide through the Grieving Process, you will discover:

• The year of firsts,
• Secondary losses,
• Discovering a new normal,
• The importance of people,
• How God can help.

Falling back on her process background, she created her own formula using her business process expertise to survive her massive loss, designing and developing an eight-week program that focuses on the loss of a spouse, which she continues to facilitate today. With the encouragement of the hundreds of widows and widowers Susan has met along her journey, she shares with you practical advice and her personal journey.

SUSAN PAGE is also the author of the popular book, now in its second edition, on how to improve a company's business processes, The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability, published by the American Management Association.

AN INSTANT NEW YORK TIMES BESTSELLER!

The definitive biography of Nancy Pelosi, the most powerful woman in American political history, written by New York Times bestselling author and USA Today Washington bureau chief Susan Page.

Featuring more than 150 exclusive interviews with those who know her best--and a series of in-depth, news-making interviews with Pelosi herself--MADAM SPEAKER is unprecedented in the scope of its exploration of Nancy Pelosi's remarkable life and of her indelible impact on American politics.

Before she was Nancy Pelosi, she was Nancy D'Alesandro. Her father was a big-city mayor and her mother his political organizer; when she encour­aged her young daughter to become a nun, Nancy told her mother that being a priest sounded more appealing. She didn't begin running for office until she was forty-six years old, her five children mostly out of the nest. With that, she found her calling.

Nancy Pelosi has lived on the cutting edge of the revolution in both women's roles and in the nation's movement to a fiercer and more polarized politics. She has established herself as a crucial friend or for­midable foe to U.S. presidents, a master legislator, and an indefatigable political warrior. She took on the Democratic establishment to become the first female Speaker of the House, then battled rivals on the left and right to consolidate her power. She has soared in the sharp-edged inside game of politics, though she has struggled in the outside game--demonized by conservatives, second-guessed by progressives, and routinely underestimated by nearly everyone.

All of this was preparation for the most historic challenge she would ever face, at a time she had been privately planning her retirement. When Donald Trump was elected to the White House, Nancy Pelosi became the Democratic counterpart best able to stand up to the disruptive president and to get under his skin. The battle between Trump and Pelosi, chronicled in this book with behind-the-scenes details and revelations, stands to be the titanic political struggle of our time.

INSTANT NEW YORK TIMES BESTSELLER
[The] rare biography of a public figure that's not only beautifully written, but also shockingly revelatory. -- The Atlantic
A vivid biography of former First Lady Barbara Bush, one of the most influential and under-appreciated women in American political history.

Barbara Pierce Bush was one of the country's most popular and powerful figures, yet her full story has never been told.
THE MATRIARCH tells the riveting tale of a woman who helped define two American presidencies and an entire political era. Written by USA TODAY's Washington Bureau chief Susan Page, this biography is informed by more than one hundred interviews with Bush friends and family members, hours of conversation with Mrs. Bush herself in the final six months of her life, and access to her diaries that spanned decades. THE MATRIARCH examines not only her public persona but also less well-known aspects of her remarkable life.
As a girl in Rye, New York, Barbara Bush weathered criticism of her weight from her mother, barbs that left lifelong scars. As a young wife, she coped with the death of her three-year-old daughter from leukemia, a loss that changed her forever. In middle age, she grappled with depression so serious that she contemplated suicide. And as first the wife and then the mother of American presidents, she made history as the only woman to see -- and advise -- both her husband and son in the Oval Office.
As with many women of her era, Barbara Bush was routinely underestimated, her contributions often neither recognized nor acknowledged. But she became an astute and trusted political campaign strategist and a beloved First Lady. She invested herself deeply in expanding literacy programs in America, played a critical role in the end of the Cold War, and led the way in demonstrating love and compassion to those with HIV/AIDS. With her cooperation, this book offers Barbara Bush's last words for history -- on the evolution of her party, on the role of women, on Donald Trump, and on her family's legacy.
Barbara Bush's accomplishments, struggles, and contributions are many. Now, Susan Page explores them all in THE MATRIARCH, a groundbreaking book certain to cement Barbara Bush as one of the most unique and influential women in American history.

Susan Page's bestselling relationship book has been translated into 18 languages, is being read in more than 25 countries, and its mass-market edition has sold more than 158,000 copies. At the heart of this book are Page's famed 10 strategies for readers to better self-understanding and ultimately a fulfilling relationship. Filled with revealing anecdotes, case studies, and quizzes, the book's down-to- earth guidance will appeal to everyone who devoured books like Mars and Venus on a Date and Getting the Love You Want, and anyone who wants a fulfilling intimate relationship.

Behold a wonder-a romantic self-help book that is intelligent, upbeat, practical, useful, winning, and even wise. -Kirkus Reviews

Susan Page's groundbreaking approach to relationships gives readers the tools and encouragement they need to bring positive changes to their relationship, even when their partners are unwilling to do the work. Based on the premise that what you do in a relationship makes changes faster than anything you discuss, Page introduces the concept of Loving Leadership and offers fourteen empowering and doable strategies for recapturing the positive feelings, including how to:

- Overcome resentment and move beyond blame
- Solve major problems--one at a time
- Recapture lost intimacy

Step-by-step, Page demonstrates that with tangible goals, and new ways of thinking, one partner can bring new levels of harmony and love to a relationship.

Why Talking Is Not Enough, written by Susan Page, author of the acclaimed bestseller If I'm So Wonderful, Why Am I Still Single? presents a novel relationship strategy based on subtle, powerful changes in your own actions. This method shows you the magic of Keep your mouth out of it Page's pioneering eight-step program invites you to give up problem solving and move directly to a warmer, more loving and fun relationship, based on universal spiritual principles.

In this book you will learn how to transform your relationship into a Spiritual Partnership by adopting these Eight Loving Actions:

• Adopt a Spirit of Good Will
• Give Up Problem Solving
• Act as If
• Practice Restraint
• Balance Giving and Taking
• Act on Your Own
• Practice Acceptance
• Practice Compassion

Formerly titled Now That I'm Married, Why Isn't Everything Perfect?, this wise and useful guide has gained extraordinary critical acclaim from the foremost experts in the relationship field, and has helped thousands of couples achieve more fulfilling relationships. Drawing on more than twenty years of couples' counseling experience, Dr. Susan Page explains the eight essential traits of a thriving marriage:

Desire, belief, and commitment
Goodwill
Clear values
Boundaries
Perspective
Relationship-enhancing communication
Intimacy
Pleasure

This helpful, optimistic guide also reveals how husbands and wives can escape the crushing burden of unrealistic expectations that many people bring to a marriage, and what attitudes, techniques, and day-to-day pleasures will forge a happy, enduring relationship. With clarity, warmth and common sense to complement her profound insight, Susan Page delivers an extraordinary work for anyone who's in a relationship--and anyone who wants to be.

INSTANT NEW YORK TIMES BESTSELLER
[The] rare biography of a public figure that's not only beautifully written, but also shockingly revelatory. -- The Atlantic
A vivid biography of former First Lady Barbara Bush, one of the most influential and under-appreciated women in American political history.

Barbara Pierce Bush was one of the country's most popular and powerful figures, yet her full story has never been told.
THE MATRIARCH tells the riveting tale of a woman who helped define two American presidencies and an entire political era. Written by USA TODAY's Washington Bureau chief Susan Page, this biography is informed by more than one hundred interviews with Bush friends and family members, hours of conversation with Mrs. Bush herself in the final six months of her life, and access to her diaries that spanned decades. THE MATRIARCH examines not only her public persona but also less well-known aspects of her remarkable life.
As a girl in Rye, New York, Barbara Bush weathered criticism of her weight from her mother, barbs that left lifelong scars. As a young wife, she coped with the death of her three-year-old daughter from leukemia, a loss that changed her forever. In middle age, she grappled with depression so serious that she contemplated suicide. And as first the wife and then the mother of American presidents, she made history as the only woman to see -- and advise -- both her husband and son in the Oval Office.
As with many women of her era, Barbara Bush was routinely underestimated, her contributions often neither recognized nor acknowledged. But she became an astute and trusted political campaign strategist and a beloved First Lady. She invested herself deeply in expanding literacy programs in America, played a critical role in the end of the Cold War, and led the way in demonstrating love and compassion to those with HIV/AIDS. With her cooperation, this book offers Barbara Bush's last words for history -- on the evolution of her party, on the role of women, on Donald Trump, and on her family's legacy.
Barbara Bush's accomplishments, struggles, and contributions are many. Now, Susan Page explores them all in THE MATRIARCH, a groundbreaking book certain to cement Barbara Bush as one of the most unique and influential women in American history.