Measureable, data driven outcomes are not the only indicators of success in today's multicultural and globalized workforce. How employees interact with their colleagues and customers is also a significant factor in their career development.

Luciara Nardon draws on her extensive research and international experience to guide employees and managers through the ambiguous and uncertain waters of today's multicultural workplace. Each intercultural encounter is unique, involving different people, contexts, dynamics, and actions which general cultural protocols are unable to address. In Working in a Multicultural World, Nardon offers a comprehensive framework for understanding intercultural interactions and developing skills for successful intercultural situations. Numerous examples and exercises, including how to reconcile personal beliefs of equality with a hierarchical workplace and how to respond to perceived aggressiveness in business negotiations, enable employees and managers to embark on reflective processes that will springboard their intercultural competence. Working in a Multicultural World is an accessibly written and valuable resource for all professionals in today's workplace as well as students and travelers interested in intercultural relations.

This open access book explores the wicked problem of immigrant work integration, with specific examples from Canada. Bringing together a variety of disciplinary perspectives, it discusses immigrant work integration as a process of sensemaking, involving multiple actors (immigrants, organizations, communities, and governments) and multiple scales (individual, interactional, organizational, and institutional). The authors identify key players, issues, practices of support, and avenues for future research. This work contributes to enhancing the social impact of academic research by providing a comprehensive overview of the field of immigrant work integration for researchers in global mobility and organizational studies, as well as practitioners.