The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries.

Now fully revised, updated, and expanded with over sixty country profiles, Kiss, Bow, or Shake Hands, 2nd Edition provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.

How do you break the ice in the UAE?
When do you present a contract in China?
How close should you stand to a South Korean?

Kiss, Bow, or Shake Hands: Sales and Marketing is an informative, entertaining guide that shows you what to do--and what to avoid--in any given sales or marketing situation, from Argentina to South Africa. It provides the expert knowledge you need to gather data in diverse cultures, properly present your products, and close deals around the world.

As the global community comes closer together, Kiss, Bow, or Shake Hands: Sales & Marketing will be a valuable resource to every person in every industry around the world.
--Gil A. Cardon, Convention Manager, Japan National Tourism Organization

Just as you can be a connoisseur of wine, Kiss, Bow or Shake Hands: Sales and Marketing can help make you a connoisseur of cultures, philosophies, business behaviors, and social practices. Read it not just for work, but for the human side as well.
--Giuseppe G. B. Pezzotti, Senior Lecturer, Cornell University School of Hotel Administration

Terri has accurately and succinctly captured the key issues that businesspeople or tourists need to know when traveling. It is spot-on, and a very valuable resource!
--Thomas M. Feifar, Director of Foreign Military Sales, NAVISTAR Defense

There are dozens of cultural variables that can impact a contract in each country. For example, who makes the final decision? Is it an individual (like in Australia or the USA) or a group of people (like in Sweden or Japan)? We know that the successful practice of law begins with good research. Knowing which countries are comfortable with direct, frank communication and which value subtle, sophisticated speech patterns can give you an amazing advantage over attorneys who neither research nor respect other cultures.

The original Kiss, Bow, or Shake Hands is one of Inc. magazine's top seven books on negotiating and, as of this writing, has sold over 450,000 copies. This book in the Kiss, Bow, or Shake Hands series has been written specifically for legal professionals--to help you develop the tangible intercultural skills that will support your successful legal practice.

Believe it or not, correct behavior has many faces. Terri Morrison provides tremendously useful tips on how to go about working in an international atmosphere, behaving as an authentic local player in every jurisdiction. A definite must read for the truly international practitioner who wants to play by the rules.

--Marcelo Bombau, Partner, M. & M. Bomchil Abogados, Buenos Aires, Argentina, and former chair, Section of International Law, American Bar Association

This book is touchstone for my senior level leadership in higher education, and her wisdom never fails to hit the mark. Terri Morrison once again leverages her considerable talent to ensure all cultures are accessible and fascinating for her readers. Bravo!

--Dr. Robbin Chapman, Associate Dean for Diversity, Inclusion and Belonging, Harvard Kennedy School, Cambridge, MA

I received a copy of the book from Wharton School's Export Network Director, Hans Koehler. I still refer to it frequently when clients have deals in new countries. The legal focus is even more helpful in my international practice.'

--Timothy Charlesworth, Partner, Fitzpatrick Lentz & Bubba, P.C., Center Valley, PA

Kiss, Bow, or Shake Hands: Latin America reveals the subtleties of interaction, negotiation strategies, and professional skills you need to keep poised for success in your business travels. As Americans embark on more global business, they must understand the culture and customs behind the vast economic growth in Latin America. Learn everything you need to know about the business practices, cognitive styles, and social customs in Latin America. Give the right gift; make the right gesture.

Includes:
- Cultural IQ tests
- Know Before You Go tips
- Alerts on international security issues

Countries profiled are Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, and Venezuela.