AI has the potential to transform leadership and business--or to lead us toward an automated and uninspiring work experience. Which will it be?
Humans have always been good at inventing tools that change the way we live and work, but not always good at adapting to those changes. The internet has given us instant access to gigabytes of data and yet has made us more distracted. Social media has enabled constant connection to our networks and yet it can also alienate or isolate us. What impact will the phenomenal growth of AI ultimately have on our life and work?
So far, that question has mostly prompted a wave of anxiety about the disappearance of jobs and the loss of humanity in our work lives. But as founder and managing partner of Potential Project Rasmus Hougaard and senior partner Jacqueline Carter show in this essential book, that's a very limited perspective, leaving out a crucial point: AI has the power to transform leadership for the better. The key is in how leaders use it.
The authors conducted in-depth interviews with more than a hundred CEOs and executives across a range of industries, met with top AI experts, and completed 360-degree surveys of scores of leaders and employees worldwide. They found that by thoughtfully delegating tasks to AI and using it to augment skills and behaviors, leaders can unlock a truly human experience of work while enhancing organizational performance.
The AI-augmented leader moves beyond a focus on the technology itself to constantly probe how it can strengthen the core qualities of human-centered leadership: awareness, wisdom, and compassion. In this way, AI can help leaders and organizations become more human.
With deep insight and rigorous research, More Human will help leaders navigate our AI-enabled future.
Leadership
is hard. How can you balance compassion for your people with effectiveness in
getting the job done?
A global pandemic, economic
volatility, natural disasters, civil and political unrest. From New York to
Barcelona to Hong Kong, it can feel as if the world as we know it is coming
apart. Through it all, our human spirit is being tested. Now more than ever,
it's imperative for leaders to demonstrate compassion.
But in
hard times like these, leaders need to make hard decisions--deliver
negative feedback, make difficult choices that disappoint people, and in some
cases lay people off. How do you do the hard things that come with the
responsibility of leadership while remaining a good human being and bringing
out the best in others? Most people think we have to make a binary choice
between being a good human being and being a tough, effective leader. But this
is a false dichotomy. Being human and doing what needs to be done are not
mutually exclusive. In truth, doing hard things and making difficult decisions
is often the most compassionate thing to do.
As founder and
CEO of Potential Project, Rasmus Hougaard and his longtime coauthor, Jacqueline
Carter, show in this powerful, practical book, you must always balance caring for
your people with leadership wisdom and effectiveness. Using data from thousands
of leaders, employees, and companies in nearly a hundred countries, the authors
find that when leaders bring the right balance of compassion and wisdom to the
job, they foster much higher levels of employee engagement, performance,
loyalty, and well-being in their people.
With rich examples
from Netflix, IKEA, Unilever, and many other global companies, as well as
practical tools and advice for leaders and managers at any level,
Compassionate Leadership is your indispensable guide to
doing the hard work of leadership in a human way.
Join the global movement that's making corporations more people-centric to achieve great results.
The world is facing a global leadership crisis. Seventy-seven percent of leaders think they do a good job of engaging their people, yet 88 percent of employees say their leaders don't engage enough. There is also a high level of suffering in the workplace: 35 percent of employees would forgo a pay raise to see their leaders fired.
This is an enormous waste of human talent--despite the fact that $46 billion is spent each year on leadership development.
Based on extensive research, including assessments of more than 35,000 leaders and interviews with 250 C-level executives, The Mind of the Leader concludes that organizations and leaders aren't meeting employees' basic human needs of finding meaning, purpose, connection, and genuine happiness in their work.
But more than a description of the problem, The Mind of the Leader offers a radical, yet practical, solution. To solve the leadership crisis, organizations need to put people at the center of their strategy. They need to develop managers and executives who lead with three core mental qualities: mindfulness, selflessness, and compassion.
Using real-world inspirational examples from Marriott, Accenture, McKinsey & Company, LinkedIn, and many more, The Mind of the Leader shows how this new kind of leadership turns conventional leadership thinking upside down. It represents a radical redefinition of what it takes to be an effective leader--and a practical, hard-nosed solution to every organization's engagement and execution problems.
La Mente del Líder ofrece una solución radical, pero práctica. Para resolver la crisis de liderazgo, las organizaciones necesitan poner a las personas en el centro de su estrategia. Necesitan desarrollar gerentes y ejecutivos que lideren con tres cualidades mentales fundamentales: la atención, el altruismo y la compasión. Utilizando ejemplos inspiradores del mundo real de Marriott, Accenture, McKinsey & Company, LinkedIn y muchos más, La mente del líder muestra cómo este nuevo tipo de liderazgo pone al revés el pensamiento convencional de liderazgo. Representa una redefinición radical de lo que se necesita para ser un líder eficaz y una solución práctica y dura a los problemas de compromiso y ejecución de cada organización.
The Mind of the Leader offers a radical, yet practical, solution. To solve the leadership crisis, organizations need to put people at the center of their strategy. They need to develop managers and executives who lead with three core mental qualities: mindfulness, selflessness, and compassion. Using real-world inspirational examples from Marriott, Accenture, McKinsey & Company, LinkedIn, and many more, The Mind of the Leader shows how this new kind of leadership turns conventional leadership thinking upside down. It represents a radical redefinition of what it takes to be an effective leader--and a practical, hard-nosed solution to every organization's engagement and execution problems.