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It's time to check in.
When's the last time you checked in? No, not at a hotel. When's the last time you checked in with your own goals, plans, and aspirations for the future?
In Checking In, Stephen J. Cloobeck-entrepreneur, investor, philanthropist, and the founder and former CEO and chairman of Diamond Resorts International-invites you to check in with yourself to take stock of where you are, where you want to go, and, most importantly, how to actually get there.
Drawing from the hotel, accommodation, and travel worlds in which he built his success, Cloobeck shares one-of-a-kind business experiences and life lessons, demonstrating how a radical customer service mindset-what he calls the Meaning of Yes-can substantively change both personal and professional outcomes.
Make no mistake-this is straight-talk from one of the best. Cloobeck may be known for being tough, opinionated, and unabashedly competitive, but he's also developed a philosophy of hospitality-driven thinking relevant to anyone looking to find success on their terms. Part strategy directive, part leadership coaching, part memoir, Checking In will change how you approach people, problems, and possibilities.
Written for everyone who wants more out of life, Checking In calls you to view the world through the lens of hospitality-driven thinking, to make the most out of opportunities others miss, to take well-placed bets on yourself, and to say yes to the right risks at the right time. These are the practical business insights and all-too-real anecdotes you didn't know you needed from a source you'd never expect.
Successful businessman, activist, and philanthropist, and 2026 candidate for governor of California Stephen J. Cloobeck applies an unflinching problem-solver's eye to America's most pervasive challenges.
Cloobeck built his reputation transforming dysfunctional companies at the brink of ruin into performance powerhouses. In Facing Hard Truths, he focuses this proven business acumen on our most pressing concerns like immigration, crime, the cost of living, and the coarsening of political discourse. He offers sometimes tough--but always sincere--lessons learned over a lifetime of public and private sector experience.
From his first job bussing tables in a small California restaurant, to his time operating a global hospitality juggernaut, to helming federal public-private partnerships, state agencies, and local organizations, Cloobeck's journey propelled him from busboy to boardroom. In this book, he relies on the action-oriented principles that drove his personal success to outline a plan that will take California, and America, from flailing back to flourishing.
With a refusal to pander and a no-nonsense assessment of today's most salient issues, Cloobeck argues our country's ability to effectively navigate the future depends on a reaffirmed commitment to:
In Facing Hard Truths, Cloobeck's engaging storytelling and straight-shooting proposals leave readers feeling heard, respected, and above all, eager to set aside political differences and get back to what really matters: creating an America that is more affordable, liveable, and opportunity-rich for all.