All of us have to deal with difficult people. Whether we're asking our neighbor to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology, and they specialize in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI, and the CIA on how to deal with extremely dangerous suspects when the stakes are high. After 30 years' work--and unprecedented access to 2,000 hours of terrorist interrogations--they have developed a ground-breaking model of interpersonal communication. This deceptively simple approach to handling any encounter works as well for teenagers as it does for terrorists. Now it's time to share it with the world. Rapport reveals that every interaction follows four styles: Control (the lion), Capitulate (the mouse), Confront (the Tyrannosaur) and Co-operate (the monkey). As soon as you understand these styles and your own goals you can shape any conversation at will, and you'll be closer to the real secret: how to create instant rapport.

For readers of Malcolm Gladwell, Decision Time is an inspirational problem-solving and decision-making book to identify and fight off the common enemies of making good decisions--inertia, procrastination, and indecision--and empower you to make the choices that matter the most using growth mindset.

Should I change careers? Is it time to end my relationship? Can I move halfway across the world?

We have to make choices every day, big and small, but it's the life-changing ones that often cause us to freeze or react too quickly, without thinking. What can we do differently?

Laurence Alison and Neil Shortland have spent over 20 years helping soldiers, police officers, doctors, and other professionals in high-stakes environments make tough decisions when lives are on the line. In Decision Time, they show us how those same decision-making techniques apply to everyday life, whether that's deciding to take a new job or change careers later in life, end a relationship, move across the world, or declare your undying love for your best friend.

Highly accessible and interactive, Decision Time will guide you through each step of the decision-making process so next time you a find yourself at a crossroads, you'll be able to make your way with confidence.

Praise for Decision Time:

A highly readable and entertaining book... The authors have managed the trick of applying their work with military and security professionals to the high-consequence choices people face in everyday life. This is a thought-provoking and stimulating contribution.--Gary Klein, author of Seeing What Others Don't and The Power of Intuition

The aim of this book is to examine the qualities of leadership and decision-making in the police service.

Based on groundbreaking research using unique, advanced methods for examining policing in complex critical incident environments, the book focuses principally on a series of police debriefs following live major critical incidents. It captures the views of the Senior Investigating Officers (SIOs) who worked on these cases and draws upon the very rich set of experiences that they have had in dealing with complex, stressful and demanding enquiries.

The book provides an introduction to new methods for exploring leadership and decision-making in critical incidents. It will be an essential resource for developers of police training in leadership and decision-making, senior police officers involved in critical incident management, organisational psychologists who work within policing, and for students whose area of study covers policing, decision-making or criminal investigation.

Offender profiling is now viewed as an integral part of serious crime investigations by many law enforcement agencies across the world and continues to attract a high public and media profile. Despite almost three decades of research and developments in the field, the public impression of offender profiling is still influenced by misleading media portrayals, which fail to acknowledge the significant developments in theory, research and practice.

This book is the only book on the market to illustrate in detail the actual practice of Behavioural Investigative Advice, its diversity in application, the underpinning academic literature and the remaining research questions and recommendations. Focussing on the professionalization of this developing discipline, it provides a fascinating insight into the modern role of a Behavioural Investigative Adviser, dispelling many of the myths still associated with offender profiling, and illustrating the continued aspiration of contemporary practitioners to adhere to the highest scientific standards. It provides a journey through the significant efforts to professionalise both the process and product of Behavioural Investigative Advice, supported by relevant theoretical, methodological and operational considerations.

Edited by and containing contributions from some of the most respected and experienced researchers and practitioners working today, this book will be essential reading for Police Officers, researchers, students and anyone with an interest in the professionalization and contemporary contribution of forensic psychology to 21st century criminal investigation.

The aim of this book is to examine the qualities of leadership and decision-making in the police service.

Based on groundbreaking research using unique, advanced methods for examining policing in complex critical incident environments, the book focuses principally on a series of police debriefs following live major critical incidents. It captures the views of the Senior Investigating Officers (SIOs) who worked on these cases and draws upon the very rich set of experiences that they have had in dealing with complex, stressful and demanding enquiries.

The book provides an introduction to new methods for exploring leadership and decision-making in critical incidents. It will be an essential resource for developers of police training in leadership and decision-making, senior police officers involved in critical incident management, organisational psychologists who work within policing, and for students whose area of study covers policing, decision-making or criminal investigation.

Crime is always part of a social process. In many cases that process determines the form the crime takes. In this ground-breaking book, a wide range of crimes are examined in terms of the social psychological processes that influence the participants and their relationships with each other. Crimes as diverse as fraud and hostage taking are examined from a range of social science perspectives, including broad anthropological perspectives on differences in the structure of criminal cultures as well as the detailed consideration of the roles offenders play in groups and teams of criminals. This book opens up a new area of empirical study of relevance to students of crime as well as law enforcement officers. It will also be of value and interest to all those social scientists who wish to understand how their disciplines can contribute more effectively to the investigation of crime.

Offender profiling is now viewed as an integral part of serious crime investigations by many law enforcement agencies across the world and continues to attract a high public and media profile. Despite almost three decades of research and developments in the field, the public impression of offender profiling is still influenced by misleading media portrayals, which fail to acknowledge the significant developments in theory, research and practice.

This book is the only book on the market to illustrate in detail the actual practice of Behavioural Investigative Advice, its diversity in application, the underpinning academic literature and the remaining research questions and recommendations. Focussing on the professionalization of this developing discipline, it provides a fascinating insight into the modern role of a Behavioural Investigative Adviser, dispelling many of the myths still associated with offender profiling, and illustrating the continued aspiration of contemporary practitioners to adhere to the highest scientific standards. It provides a journey through the significant efforts to professionalise both the process and product of Behavioural Investigative Advice, supported by relevant theoretical, methodological and operational considerations.

Edited by and containing contributions from some of the most respected and experienced researchers and practitioners working today, this book will be essential reading for Police Officers, researchers, students and anyone with an interest in the professionalization and contemporary contribution of forensic psychology to 21^st century criminal investigation.